Queensland topics

Settlement Support Specialist - Queensland

Rimmy_Walia — Sun, 21 Feb 2021 23:51:13 GMT

Hi, my name is Rimmy and I am the Settlement Support Specialist for QLD. Over my last 3 years at PEXA I have had the pleasure of working with our members across New South Wales, South Australia and Queensland.

10 months ago, I joined the QLD PEXA Team, dedicating my time to our amazing QLD members and I love supporting the QLD market’s transition to digital.

As a Settlement Support Specialist, my focus is to ensure your settlements proceed smoothly on PEXA. I proactively monitor daily settlements to assist with:

Settlements occurring in a timely manner/on the day of settlement
Ensuring any workspace issues are raised with our technical team
Coordination with teams, both internal & external for any escalations, prioritisations & feedback
Overall day of settlement support
And most importantly, assisting to ensure that our Practitioners feel confident and supported

Settlement preparation is key to ensure a smooth settlement (and knowledge is power!) – here are my top 6 tips to ensure a smooth settlement;

Reference to PEXA Transfer Guidelines
Ensuring documents are prepared well before the settlement date
For Purchases that the Total Funds Required to Settle to be added by the day before or first thing on the morning of settlement
Uploading documents, for example Discharge Authority or any documents relevant to the workspace via Files tab – to ensure they are not lost in emails.
Ensuring all communication is through workspace Conversations
PEXA Community – This is a fantastic place to learn about PEXA, ask any specific questions (which PEXA and/or your peers will answer), submit ideas and provide us with any feedback;
QLD Specific Help Articles
Setting up your PEXA account
Installing the PEXA Digital Certificate Software
Managing & Creating new users using your Digital Certificate (signing token)
PEXA’s webinar page – View a list of all upcoming webinars as well as pre-recorded ones ready to watch.

PEXA's Enhanced Settlement Summary Webinar

LaurenFraney — Mon, 15 Feb 2021 23:32:59 GMT

PEXA recently hosted a webinar about the Enhanced Settlement Summary, for both Incoming Proprietors and Proprietors on Title.

You can review the recording for the webinar here.

For FAQs and more information about PEXA’s Enhanced Settlement Summary you can view our Community Link - PEXA's Enhanced Settlement Summary.

Please reach out to your Specialist for information on how to opt in early.

A message from the Land Registry Office

Jess_Caire — Sun, 31 Jan 2021 23:27:29 GMT

Hi Community,

The Land Registry has asked that we share the below message in relation to requisitions;

The Queensland Titles Registry has advised that there has been an increase of members who are failing to return the original document to the Titles Registry when complying with a requisition. Please ensure that the original requisitioned document with the barcode label affixed is returned to the Titles Registry as is required. Copies of the original or copies of the document will not be accepted.

For more information please reach out to DNRME directly here.

Withdrawal of a Statutory Charge (QLD)

Renee_P — Sun, 17 Jan 2021 23:00:28 GMT

Hi,

Is it possible to set up a workspace to withdraw a statutory charge in QLD, or is this something that has to be done manually?

Firm PEXA Certification

Isaac — Tue, 12 Jan 2021 06:20:38 GMT

Hi,

I am just wondering how a firm obtains PEXA Certification?

Thanks!

stamping - Queensland

Adele — Thu, 07 Jan 2021 03:32:45 GMT

A contract was stamped prior to a PEXA settlement being agreed to with all parties. How do I now verify the paid stamp duty in the PEXA workspace.

Thanks.

Banks Preparing Form 3 Release late

Sonia77 — Mon, 21 Dec 2020 00:51:18 GMT

Can we have alerts or something sent to the banks warning them when they have not loaded the Form 3 Release of Mortgage document in the PEXA Workspace by the day prior to settlement.

If a Conveyancer can prepare a Transfer document two weeks out of the settlement date why can't the banks load the Release at least one day prior to the Settlement Date.

It is now 10.48am on the day of settlement and neither party or the incoming bank can sign off on the workspace because Westpac have not yet prepared the Release and the workspace therefore can't balance.

I have better things to do than to check the workspace every 15 mins.

This is the second time I have had this problem with Westpac.

Non-Financial Settlements

Tahlia — Thu, 17 Dec 2020 22:42:55 GMT

Hi Team,

We have a settlement where a director is purchasing from their company. There won't be any funds actually exchanging hands because it is all held in the same bank account and the accountant will have the parties sign the required paperwork after settlement.

I understand that there will be PEXA and registration fees payable and also that the source funds will need to match the destinations funds for settlement to proceed but my question is whether the "balance due to vendor" under the Adjustments and Payments tab will need to be adjusted to show that via PEXA the vendor is not receiving any funds - such as through an adjustment that there is an agreement between the parties that the sum be paid following settlement.

It just seems strange that there be a large sum of money noted to be "due to vendor" but that there is only the PEXA fee for the vendor destination and I didn't know if this would cause a problem with settlement.

Any help would be greatly appreciated.

Thanks, Tahlia.

Client has no first name (Qld Settlement)

Tracey83 — Thu, 17 Dec 2020 01:39:18 GMT

We have a client who has NO first name, only a surname.

I note when creating a party that surname is optional, but first name is mandatory.

Is there any way around this or do we have to convert the settlement to paper?

Does it really matter how the names are noted as they are not categorised on the Transfer?

Any assistance would be appreciated!

OSR Online – Google Chrome Invalid Date Issues

LaurenFraney — Wed, 16 Dec 2020 04:27:43 GMT

OSR has identified a temporary fix for clients experiencing an issue with invalid dates in OSR Online.

Please watch this short video, which explains how to change your language settings in Google Chrome.

Once you have changed your language settings, enter the date in the format DD/MM/YYYY.

If you continue to experience the issue in a date field after changing your settings, please send an email to selfassessment@treasury.qld.gov.au.

It's time to switch to OSR Online

Jess_Caire — Fri, 11 Dec 2020 04:19:24 GMT

Please see below eAlert from OSR

OSR Online is your new home for transfer duty. You won't be able to access OSRconnect after 18 December 2020.

To ensure upcoming settlements are not impacted, every individual must set up an account and change to OSR Online before 18 December 2020.

Watch our ‘how-to’ video tutorials for a step-by-step guide to setting up your account and converting from OSRconnect.

Digital Settlements Webinar | December 2020

Morvanna — Wed, 09 Dec 2020 23:07:26 GMT

Hi there,

We’re pleased to share our final Queensland webinar of 2020, covering system outages and the impacts on settlement.

Matt Dunn, General Manager Advocacy, Guidance and Governance, QLS and Professor Sharon Christensen discuss practical steps and contract clauses relating to system outages and digital settlements.

CLICK HERE TO VIEW VIDEO

Please also find attached the slide deck from the presentation for your records.

It’s been fantastic to see the engagement from our QLD community.

QLD Stamping | Electronic conveyancing transactions

Morvanna — Wed, 09 Dec 2020 04:55:39 GMT

When a transaction comes in to OSR Online via the ELN channel, the full list of transactions available to self assessors is now available for selection, whereas previously, the self assessor could only select relevant transfer agreement or ELN lodgement.

The self assessor must select either relevant transfer agreement or ELN lodgement. They should not be selecting any other transaction in the ‘Type of dutiable transaction’ field.

For more information please refer to the OSR Electronic Conveyancing Toolkit.

Miller St Law's Rahel Clarke gives us an insight.

helene — Wed, 09 Dec 2020 03:14:30 GMT

Miller St Law is a small law firm in Bargara Qld and Rahel is one of the partners. Here Rahel has a chat to me about some things important to her.....

How important is work life flow for you?

Work life flow is THE most important thing at the moment, especially with 2 young children.

What do you believe is your superpower?

I don’t know if it is my super power but I love to bake!

Bundaberg and Bargara is a wonderful region, what is the perfect weekend for you?

Taking the kids to the beach, stopping into our favourite coffee shop on the way with an afternoon nap afterwards 😊 We are so blessed to have a beautiful beach a few minutes away with turtles and sometimes we see whales and dolphins!

Home or office and why?

Both. I love being able to catch up on work in my own time at home but also enjoy spending time with the team in the office and seeing clients.

Reasonable Time to Prepare National Mortgage Instrument

Sonia77 — Tue, 01 Dec 2020 23:55:57 GMT

Can someone please tell me when the advancing bank should be preparing the National Mortgage.

I have been put on notice by CBA to complete the FSS at least 24 hours prior to the Settlement Date to ensure no delays.

It is 9.55am SETTLEMENT DAY and I would like to sign off on the Workspace but how can we if it isn't even balanced yet because the National Mortgage hasn't even been created yet.

Navigating the End of Year Rush

Morvanna — Thu, 26 Nov 2020 02:54:07 GMT

Hi There,

We’re approaching the traditionally busy end of year period for our industry and we know it’s likely you have a high number of transactions to be settled before you spend time with your loved ones these holidays).

As we prepare to navigate the coming weeks, we’d encourage you to keep three key things in mind:

Be Early

Where possible, we recommend you progress your Workspaces as early as possible. This includes:

Sending Workspace invitations early, at least 10+ days out from settlement
Finalising the source funds required for settlement 5+ days out, ensuring they are cleared 3+ days out if using the PEXA Source Account
Finalising Payment Directions at least 24 hours prior to settlement

Tip: 12pm and 2pm AEDT are popular time slots for settlement – consider selecting a different time.

Be Safe

Please remain vigilant at this time. Our Security team has provided the below guidance:

PEXA will only ever contact you from email addresses ending in "@pexa.com.au"
Avoid email for the exchange of sensitive information
Use PEXA Key to securely transfer trust and bank account details

Be Kind

It’s been a challenging year, but we’re nearing the finish line. It’s important to remember we’re all working towards the same goal – supporting buyers and sellers, so I encourage you to be supportive of your Workspace colleagues and the PEXA Support Centre team.

Keep an eye out for a notice about holiday period operating hours from industry bodies across the states later this month. If you require any assistance, please reach out to your PEXA representative.

OSR Connect Decommissioning

Jess_Caire — Wed, 25 Nov 2020 03:38:01 GMT

Hi All

Please find details from OSR in regards to the migration from OSR Connect to OSR Online.

Set up your OSR Online Account Now

OSR Online is your new home for transfer duty. OSRconnect will not be available for transfer duty lodgements from 18 December 2020. Every individual must set up an account and change to OSR Online.

You can set up your account here.

Get step-by-step support Watch our ‘how-to’ video tutorials for a step-by-step guide to setting up your account and converting from OSRconnect. Read more about OSR Online.

Thanks
Jess

As Trustee, A Bankrupt on Title | QLD

Morvanna — Mon, 23 Nov 2020 03:03:05 GMT

When an ownership of a title is in the name of a trustee for a bankrupt transaction in PEXA these are limited to a Release of Mortgage.

Unfortunately as the name of a trustee for a bankrupt is stored all in the surname field and when returned to Land Registry for verification it sends it as an individual due to no given name and organisation and is therefore deemed an incorrect party type.

Please check here in regards to scope in QLD. Please rest assured that we are working closely with all third parties to further expand the scope of documents in QLD in 2021.

Get to know Paul from Gladstone Legal

helene — Mon, 23 Nov 2020 01:13:03 GMT

I have met some amazing people in my time in Regional Qld, and Paul Kelly from Gladstone Legal is just one of them. In this chat with Paul we get to know just a little bit more about him and a day in the life of a busy business owner.

I know you have a couple of furry workmates in the office, how important is it for your dogs to be a part of office life?

It used to be really important for all of us. The furry friends have been “banished” from the workplace however!!! They had become soo acclimatised to clients that they thought the clients were coming to see them (i.e. the furry friends”)?. Upshot was that when a client came in there was a race between them and us as who could meet and greet the client first!!! Then they would insist on coming into meeting room/s so they could be petted!!! All got out of hand so they were banished. We are all happy now as client’s don’t have “fur balls” sitting on their feet and licking there ankles … I am happy cause I don’t have the competition between who is cuter (the fluffy white dog/s or a grumpy old lawyer)!!!

Who has been a big influence in your life?

Professionally it would have to been a guy called Alex Freeleagus who was one of those larger than life lawyers in the 60-80’s who passed away about 8-10 years ago. He was president of every legal organisation in Brisbane and Qld at one time or another. He was a mentor in the true sense of the word. He taught me the “old school” ways of ethics, client management, professional respect, integrity etc

What is your favourite part of the day and why?

I come to work early normally around 5-6am. The Post Office doesn’t normally doesn’t finish sorting Express Post mail until 7.30 am. Highlight of the day is that I elect to to drive down and collect morning mail at 7.30 so I can get the cup of coffee on way back to office by 8.00am! Two or three hours at work without real caffeine is about all I can take before having a “hissy fit” about one thing or another !!.

Running a very busy business, what keeps you motivated?

I like the “people” side of things… I love a chat and the social interaction!! If I had a career change it would be to be a Barista for the same reason ……social interaction…need to talk!! (mostly rubbish ?)

WESTPAC DISCHARGE TIME LINE

Sonia77 — Fri, 20 Nov 2020 03:13:59 GMT

I have a purchase settling today at 1.30pm and the discharging bank (WBC) has not yet accepted the invite nor have they prepared the Discharge.

I can't sign off on the workspace until the discharge has at least been prepared which would then balance the workspace.

When should the banks prepare the discharge as this is not explained anywhere.

From a historical check I can see they joined the Workspace on 2/11.

OSR SYSTEM OUTAGE | Friday, 20 November 2020

Morvanna — Thu, 19 Nov 2020 01:02:49 GMT

Reason for Outage:

There will be a 6 hour outage window Friday 20^th November between 17:00pm and 23:00pm. During this time OSR Connect and OSR Online will be unavailable.

If you have any queries in relation to this outage please contact OSR directly via this link.

QLD Land Registry | Christmas Closure 2020 | Lodgements during this time

Morvanna — Sun, 08 Nov 2020 22:57:28 GMT

Hi Community,

The Department of Natural Resources, Mines and Energy (DNMRE) and subsequently, the Queensland Land Registry, has confirmed its holiday closure period as Friday 25 December 2020 to Sunday 3 January 2021, inclusive.

We’re pleased to share with members that settlement will remain available during this period.

It’s important to note however that while settlement will proceed, lodgement and registration will not be confirmed until the Land Registry’s return date of Monday 4 January 2021.

From this point, the Land Registry will begin to work through the backlog of matters accumulated during its shutdown.

For more information, reach out to your PEXA representative or visit DNRME here.

Regional Qld - Miller Street Law life in Bargara

helene — Wed, 04 Nov 2020 07:29:37 GMT

Here is another little snippet of one of my Regional Qld firms on life in RQ. Amelia is one of the Principal Lawyers at Miller Street Law in Bargara (Bundaberg) who is always on the go with a young family and a business to run. Here is a little bit about Amelia.

How important is work life flow for you?

Very important. With two young children it is important to be able to spend quality time with my family as well as continuing to provide quality legal services to our clients in an efficient manner

What do you believe is your superpower?

Multitasking! Being able to juggle running the business, legal work and 2 young children under the age of 3

Bundaberg and Bargara is a wonderful region, what is the perfect weekend for you?

A beautiful weekend at the beach with my family and then getting fish & chips and ice-cream after the beach.

Home or office and why?

At the moment, Home because it means I can put my 2 month old to sleep and get an hour of work in while he sleeps

But eventually it will be office, because I can concentrate solely on my work with limited distractions

Change of Trustee - How to put in description in Consideration as no monetary value

Sonia77 — Fri, 30 Oct 2020 06:29:34 GMT

I need to record a new Trustee on a title due to the old Trustee having retired.

The Land Titles Office Practice Manual states -

Instrument Required [1-2425] A Form 1 – Transfer is required that shows: (1) The retired/discharged/deceased trustee and any continuing trustees (as applicable) as transferor in Item 3. (2) Words to the effect of ‘As a consequence of the retirement/discharge/death of [name of registered trustee] who held the lot or interest in trust and the appointment of [names of new trustees] in accordance with the Trusts Act 1973’ in Item 4. If the trust is not already recorded on title and it is intended that the trust be disclosed, Item 4 should also include words to the effect of ‘and to declare the trust in accordance with s. 109 of the Land Title Act 1994’ or ‘and to declare the trust in accordance with s. 374A of the Land Act 1994’. (3) ‘[names of new trustee] as trustee’ in Item 5. This will include any continuing trustee, as applicable.

How do I insert these words into the consideration as there is no monetary consideration ?

Milestone Celebration!

helene — Thu, 29 Oct 2020 23:32:33 GMT

This blog celebrates those law firms in October who are helping lead the industry’s digitisation, showing leadership in their regions and collaborating strongly with their peers. It has been an incredibly busy month and our members have been hitting milestones left right and centre, whether it be their first settlement, 50^th or 100^th. Without further ado we announce the following: -

Duncan Solicitors, Pathway Legal, Frigo Adamson Legal Group, Chris Trevor & Associates, Gun Lawyers, Enterprise Legal, Marland Law, Clifford Gouldson, Geldard Sherrington Lawyers, Neilson Stanton & Parkinson, Charltons Lawyers, Finch Legal, Kenny & Partners Lawyers, & Range Lawyers.

Well done to all these firms on making the change and here to many many more to come!

Onboarding with PEXA

LaurenFraney — Wed, 28 Oct 2020 01:14:20 GMT

It was a pleasure to work with Will from Rivercity Legal on this Queensland member video that outlines how easy it is to onboard to PEXA. It’s a great resource for firms in your network who are yet to transition.

There are 3 simple ways to share:

Make a link in your email signature
Share on social media
Share with firms who aren’t yet on PEXA

ANZ PAYOUT

Sonia77 — Mon, 26 Oct 2020 02:20:45 GMT

Settlement is due today at 2.30pm and it is currently 12.19pm AEST and ANZ have not yet loaded the payout.

2 conversations have been submitted with no response.

This is unacceptable.

Just because we don't have to order bank cheques any more does not give the banks the right to delay issuing payouts.

Put more staff on if you are busy - it's no excuse.

Final Update | Stamp Duty verification for certain Workspaces in Queensland | 21 October 2020

Morvanna — Wed, 21 Oct 2020 04:08:57 GMT

The previously reported issue impacting Stamp Duty verification for select Workspaces in Queensland has now been resolved.

Workspace activity should now proceed as normal however please note you may need to re-confirm that your assessment has been submitted in OSRConnect.

If you require further assistance, please reach out to your PEXA Queensland representative.

Queensland pricing update | October 2020

Morvanna — Sun, 18 Oct 2020 22:52:57 GMT

PEXA is dedicated to supporting firms transacting digitally in Queensland. As part of this commitment to the state’s members and industry, PEXA has provided a 50% pricing discount on Transfers, Priority Notices and Transmissions related to Queensland properties – with this offer concluding on 31 December 2020.

After this point, from 1 January 2021, QLD transactions will re-align with PEXA’s national pricing.

To help you prepare for this change, we’ve compiled a list of FAQs which you can access below:

When is the pricing offer ending?

In support of industry, PEXA’s 50% discount on fees for Transfers, Priority Notices and Transmissions related to Queensland properties remains in place till 31 December 2020.
After this date, the offer will no longer run, with PEXA fees in Queensland reflecting our national pricing schedule moving forward.
This date was first communicated to members on 1 September 2020, ensuring practitioners were provided ample time to prepare.

Why is the pricing offer ending?

Since November 2019, a 50% pricing discount has been provided to all Queensland members to assist with the industry’s adoption of digital settlements and support the network through its ongoing transition.
PEXA has extended the duration of this offer to run until the end of 2020, in support of industry and in light of the exceptional year we’ve experienced.
We appreciate that the ongoing operational change for firms and the industry as a whole is significant and running dual processes is not ideal.
The 50% discount on fees was one way for PEXA to help members navigate this challenge and the challenges presented over recent months.

What happens if a Workspace is opened during the campaign, but settlement is executed after 31 December 2020?

The Workspace must settle within the campaign’s time period to receive the discount. If the Workspace is created during the campaign period but settles or rolls over to settle outside the campaign period, standard PEXA fees will apply.

What is PEXA doing to support members in Queensland moving forward?

Though PEXA has been supporting members in Queensland with a pricing discount throughout 2020, we’ve been providing free on-the-ground support for members in Queensland since 2015, and we remain committed to assisting practitioners with their transition to digital settlements in this way.
As digital settlement volume has increased in Queensland, PEXA has dedicated additional support and training to help ensure the network is best supported.
The market has progressed significantly in recent months, which is testament to how members have embraced change, particularly in the difficult recent months as a result of COVID-19.
PEXA will continue to support the Queensland community moving forward, by maintaining our extensive team of local, on-the-ground experts, providing a wealth of free digital learning materials courtesy of our training team, continuously enhancing the member experience and collaborating with practitioners, financial institutions, representative bodies, regulators and government to advance online settlements for the industry and consumers alike.

Transfer of water allocation (QLD)

KD11 — Mon, 12 Oct 2020 01:15:43 GMT

Is is possible to transfer a water allocation in PEXA yet?

Discharge/Refinance property in QLD and finance property in NSW in accordance with Family Law Orders

LorraineBoyceSolicitors — Thu, 24 Sep 2020 02:13:00 GMT

Under Family Law orders property in QLd to be mortgage discharged, transferred and refinanced, and property in NSW to be transferred and financed and payment of money to be made. Was told cant do the Qld property on PEXA and had to retain agent, but is there a way? The outgoing and incoming mortgagee is Westpac?? Urgent

Depositing Supporting Documents with a Transfer - QLD

RachelPrendergast — Mon, 27 Jul 2020 06:46:26 GMT

I have a matter where the seller is in external administration with a Deed of Company Arrangement.

If lodging by paper we would need to list the Seller as 'EXAMPLE COMPANY ACN 111 222 333 (Subject to deed of company arrangement, deed deposited with dealing 11111111)'

On PEXA there is an option to mark the Company as in external administration and with a Deed of Company Arrangement but no option to refer to the dealing number, or even submit the Deed as a supporting document.

Has anyone else ever come across this and if so can you please share how we can either refer to the dealing number or submit the deed with the Transfer on PEXA?

Re: Ekka public holiday in Brisbane 14 August 2020

HeatherC — Fri, 09 Oct 2020 02:24:10 GMT

Hi ,

You can find our Hours of Operation here, which does outline any days that you may not be able to settle or lodge in Queensland (and other jurisdictions).

As you can see, gazetted public holidays have been called out, as well as national public holidays.

All the best.

Heather

Disclosure of trusts on the register

GilesKahl — Thu, 08 Oct 2020 07:19:50 GMT

I would be grateful for any comments members of this group may care to make about this subject generally. I am the deputy chair of the property committee of the Law Society of South Australia, and we are currently considering a submission from members suggesting that our Real Property Act should be amended to allow disclosure of the existence of trusts. I understand that Queensland was the first state or territory to allow this, and I note that PEXA evidently accommodates transactions where a party already holds as trustee or will after registration hold in that way, and the existence of the trust is or is to be disclosed. I will read the relevant section of the Qld. Land Title Practice Manual (Part 51) however any comments on benefits or disadvantages of your section 109 in practice would be greatly appreciated.

Giles Kahl (Ph. 08 8205 1256)

Register to join one of our upcoming webinars about the Enhanced Settlement Summary, Coming Soon!

LaurenFraney — Wed, 30 Sep 2020 05:39:10 GMT

One of the most critical steps in the PEXA settlement process is ensuring the Financial Settlement Schedule (FSS) is balanced and correct, ahead of time. This is one of the biggest contributing factors to a successful on-time settlement.

These webinars will introduce members to a new summary screen, providing improved transparency of key responsibilities in the Workspace for all parties.

The webinars will also demonstrate the enhancements to task indication and calculating both Vendor Surplus and Shortfall for the Total Funds Required to settle.

Click here to Register for your preferred session.

Celebrating QLD Members Milestones - September 2020

Hayley2 — Wed, 30 Sep 2020 05:29:57 GMT

This blog has been designed to celebrate those law firms who are helping lead the industry’s digitisation, showing leadership in their regions and collaborating strongly with their peers. September has been an incredibly busy month and our members have been hitting milestones left right and centre, whether it be their first settlement, 50^th or 100^th. Without further ado we announce the following: -

O’Shea & Dyer Solicitors - Townsville

The team at O’Shea & Dyer are all about the people and this is reflected in everything that they do. As an early adopter of PEXA, Robyn Mullins who heads up the Conveyancing department for the firm at O’Shea & Dyer, has been integral in the growth of e-conveyancing in the Townsville region and have been supportive of her peers who have joined along the way. Her willingness to embrace change has ensured that the firm’s values of being a practice with a heart for people is well and truly lived up to and her clients love her for this.

Redchip Lawyers – Brisbane

One of our Brisbane-based members Redchip Lawyers were an early adopter of e-conveyancing and by using PEXA they have streamlined the process of property settlements.

Steindls Lawyers – Gold Coast

Steindls Lawyers & Notary, established in 1945, have operated their Gold Coast office since 1972 and are recognised for providing a personalised service and practical advice to their clients built on decades of local experience and a deep understanding of Queensland Laws and practices. Their transition to settling digitally has helped them to continue to provide the absolute best service to their clients. Congratulations to the entire team and thank you for supporting the Gold Coast’s transition to digital.

Sunshine Coast Region

The Sunshine Coast region again this month are recognising our new members R. Simmonds & Associates, RCB Law, Bush to Beach Legal, DJR Conveyancing and Altitude Conveyancing. We look forward to celebrating many more milestones with you all!

Alan Taylor and Amy Colley of North Coast Law were early adopters of digital settlements in Queensland and have been great advocates of PEXA throughout their digital journey. With an immense amount of PEXA knowledge and experience, they are considered leaders by their peers in the digital settlement community.

Stellar Conveyancing started transacting on PEXA in August 2019 and have in this short time completed a significant amount of transactions. Well done Stellar for embracing the digital change.

Short Punch & Greatorix – Gold Coast

Short Punch & Greatorix has over 40 years of experience in all aspects of property law. They pride themselves on assisting their client every step of the way so that their client can spend less time worrying about the legal details. Embracing digital settlements has allowed Short, Punch & Greatorix to continue its superior service to their clients. Congratulations to the entire team!

Regional QLD

For over 60 years, Finemore Walters & Story has provided caring, hands on legal advice to thousands of individuals, families, and businesses. Many of their clients are families that have been with us for generations. With three offices located in Bundaberg, Childers and Mundubbera, they are proud to be part of the community. FWS adopted PEXA quickly and are now PEXA certified! The team are always there to help others in the PEXA community, offering advice and support. Well done team on a great achievement.

FC Lawyers - Brisbane

FC Lawyers have been a PEXA Member since late 2019. With offices on the Sunshine Coast and Brisbane their team have been providing legal services to a wide range of international and national clients for over 20 years. Well done to the team for recently graduating to PEXA Certified.

Again, congratulations to all the Members mentioned this month for their hard work with these achievements.

PEXA has a strong support network for new and inexperienced users and very quickly, with the guidance from our team, and the friendly nature of our community, you’ll be up-to-speed and achieving milestones like the above firms in no time!

#QLDPEXA #econveyancing #PEXA #BetterTogether #Milestones

Transfer from Bare Trust to Custodian Trust - Duty Exemption

Sonia77 — Mon, 28 Sep 2020 02:04:07 GMT

Can I assess a duty exemption under s130B of the Duties Act for a transfer from the Bare Trust to Custodian in PEXA ?

The Super Fund is paying out the bank so the bank would want the transaction completed electronically preferably.

Does this duty exemption qualify for an ELN transaction ?

Daylights savings in effect from 4 October 2020 | What this means for your settlements

Morvanna — Mon, 21 Sep 2020 03:58:26 GMT

Daylight savings time will resume in New South Wales, Victoria, South Australia and Tasmania from Sunday 4 October 2020.

The following changes will be effective from Tuesday 6 October 2020 until Friday 2 April 2021.

For members in NSW, two additional settlement slots will be made available: 6.00pm and 6.30pm AEDT.

In Western Australia, settlement rebooking cut-off time will be at 1.00pm AWST.

Please also be mindful of the 4.00pm cut-off time in Queensland, with the jurisdiction not observing daylight savings time.

Behind the settlement scene at Bendigo Bank | Webinar Recording

Morvanna — Thu, 10 Sep 2020 03:05:09 GMT

Our practitioners and financial institutions are working more closely than ever before, thanks to digital settlements. Hear from Bendigo Bank’s James Astill and Ruth Behrends about digitisation in the banking sphere and how all parties can best collaborate to streamline the settlement process.

For our Members that missed the Behind the settlement scene at Bendigo Bank webinar you can now watch the recording here.

JG Settlements celebrating 20 years in 2020!

Hayley2 — Fri, 04 Sep 2020 05:09:54 GMT

If you have ever arranged a paper property settlement on the Gold Coast, chances are you have engaged JG Settlements as your settlement agent. They are a trusted and respected name on the Gold Coast within the conveyancing community and are celebrating 20 years in business in 2020!

When Government Departments announced closures to settlement rooms, and with more firms transitioning to electronic settlements with PEXA, JG Settlements reviewed their business model to ensure they could best adapt to the COVID-19 restrictions.

After much thought and consideration, owners Janeen and Glen realised they “had to change the way their office ran” and made the decision to become electronic settlement agents. This switch enabled JG Settlements to continue to service their valued clients who found themselves needing to settle electronically but were unable to register themselves. Michelle was extremely quick to pick up the PEXA platform and settled JG’s first electronic agency settlement with ease at the end of July 2020.

When asked how electronic settlements changed the way JG Settlements will work in the future, Michelle advised that they are “currently restructuring the office and business to allow paper and PEXA settlements”. She believes that their electronic settlement volume “will continue to grow over the next few months” with more solicitors who are not registered “wanting to trial it through us”.

Michelle prides herself on communication – updating the firms she represents frequently throughout the transaction. This fosters a seamless settlement experience not only for JG Settlements and the firms they represent but the firms’ clients – the buyer and the seller.

Janeen, Glen and the team at JG Settlements are proud of the experience they have accumulated over the years. By expanding and adapting their business model to embrace PEXA settlements, they can confidently say that they will continue to achieve the desired results for their clients as the industry continues its digital progression.

Celebrating QLD Members Milestones | August 2020

Morvanna — Tue, 01 Sep 2020 22:36:11 GMT

It has been an incredibly busy August in Queensland. Our members have been driving significant momentum in the sunny state and this blog is dedicated to celebrating those firms who are helping lead the industry’s digitisation, showing leadership in their regions and collaborating selflessly with their peers.

Without further ado, I’d like to acknowledge the following firms:

Empire Legal, Spring Hill - Surpassing 100 PEXA settlements.

Empire Legal has been registered with PEXA for 12 months now and has embraced e-conveyancing ever since joining. They are strong advocates and are always encouraging other Brisbane CBD firms to embrace PEXA. They celebrated this achievement with a well-earned morning tea.

Colwell Lyons Lawyers, Northside Brisbane – Celebrating 500 PEXA settlements and becoming PEXA Certified

Colwell Lyons Lawyers is a well-established and recognised law firm on the northside of Brisbane, with the firm’s Principal, David Colwell, having practiced in the area for more than 30 years. With many long-standing clients and business referrals, the firm has an extensive knowledge of the conveyancing process. It has been an absolute privilege to observe the firm’s PEXA journey – having started transacting towards the end of 2019, and now being graduated to PEXA Certified status as well as recently eclipsing 500 PEXA settlements milestone. Congratulations to the entire fantastic team!

Sunshine Coast Members – Busy Bees

Our cohort on the Sunshine Coast has been extremely active in August, with the following members now having all completed in excess of 10 PEXA settlements:

Caloundra Law
Vantage Law
Siemons Lawyers
Turbo Legal
SJP Law
Conveyancing First
Bill Lyons Solicitors
Fox Taylor Mildwaters
Hopkins Manttan
JHK Legal (Sunshine Coast)
Young&Co Law

It is a credit to each of these firms on how they have embraced PEXA during COVID-19 and created a sense of community on the Sunshine Coast to support each other during the need for change at this time. We look forward to celebrating more milestones with each of you in the near future.

Wallace Davies Solicitors, Redcliffe – hitting 100+ settlements!

Wallace Davies Solicitors has recently exceeded 100 settlements and continue to advocate for PEXA on the peninsula. Well done to the team for their tremendous efforts.

Connor Hunter, Wynnum – surpassing 250 PEXA settlements

Congratulations to Connor Hunter for surpassing 250 PEXA Settlements and becoming PEXA Certified. Connor Hunter were early adopters in the Redland Bay area and continue to encourage the local firms to get onboard!

Bell Legal Group – hit 100 QLD PEXA settlements!

Bell Legal was founded in 1955 and is the Gold Coast’s longest established law firm. Steeped in history, Bell Legal Group reached a PEXA milestone this month celebrating 100 QLD PEXA settlements! The team at Bell Legal have been an absolute delight to support while they transition to electronic settlements.

Foxlaw, Rockhampton – PEXA Certified & 100+ settlements!

Josh and the team at Foxlaw have been using PEXA for a while now and have always been great advocates in the Rockhampton Region. Josh got his team on board early and made sure they could help any other firm in the area make the transition. Foxlaw’s drive to change the way a traditional transaction was completed saw them power on up over 100 settlements and become PEXA Certified. Congratulations team, enjoy your well-earned success.

Bowen Law, Cairns – PEXA Certified

Congratulations to Bowen Law on becoming the first firm in Cairns to become PEXA Certified. As one of the early adopters of e-conveyancing in the area of
e-Conveyancing, Bowen Law love the time saving benefits of PEXA and the fact they can do multi-jurisdictional, contemporaneous settlements which is something that is impossible to do in a paper settlement.

They are also embracing PEXA Projects with an upcoming development ensuring their clients are provided with a more streamlined and secure transaction from start to finish.

Again, congratulations to all the members mentioned this month for their hard work with these achievements.

Better Together Pricing Update

tamaragrant — Tue, 01 Sep 2020 12:00:08 GMT

You may have already received an email from PEXA, advising you of great news for Queensland regarding the Better Together Pricing offer.

PEXA has been committed to supporting firms transacting in Queensland through numerous initiatives – assisting with the ongoing adoption and transition to online settlements. In line with this, PEXA’s 50% pricing discount on Transfers, Priority Notices and Transmissions related to Queensland properties has been extended, with the offer now concluding on 31 December 2020.

From 1 January 2021, QLD transactions will re-align with PEXA’s national pricing. You can view the full schedule here.

It’s been wonderful to see the Queensland market embrace online settlements, with so many firms supporting one another and collaborating to provide a great client experience. We encourage you to continue to make use of this offer over the coming months – for more information, visit our QLD page.

If you would like further or information or have any questions, contact your Practitioner Specialist, or feel free to send an email through to tamara.grant@pexa.com.au.

I'm excited to see our QLD Members continue to embrace digital settlements over the coming months!

OSR is transitioning from OSRconnect to OSR Online

Jess_Caire — Tue, 25 Aug 2020 00:55:22 GMT

OSR have asked us to advise all members that they are transitioning OSRconnect to OSR Online with the view to give clients an improved, contemporary, consistent and comprehensive online experience that assists them to meet their obligations and claim their entitlements.

OSR transfer duty and insurance duty self assessors can create an OSR Online account so they’re ready to start using OSR Online when it becomes fully functional in October. Existing OSRconnect users are able to migrate their current access into OSR Online once they have successfully completed their identity verification.

Set up an account today so you’re ready to benefit when it becomes fully functional in October.

How to setup your account
1. Go to OSR Online
2. Create an account
3. Verify your identity
4. Create a contact card
5. If you’re an existing OSRconnect user, convert your account.

You won’t be able to see your client accounts or transact through OSR Online until after all functionality becomes available in October.

Watch the ‘how-to’ virtual tutorials for a step-by-step guide to setting up your account and converting from OSRconnect. You can also find out more about OSR Online on the support site.

In conversations with Harmony Lawyers

Hayley2 — Mon, 24 Aug 2020 06:07:12 GMT

To begin the week of In Conversations we are hearing from Janelle Harm, Director/Owner of . Harmony Lawyers started transacting with PEXA in late 2019 and has not looked back. Always advocating PEXA to her peers, Janelle sees the value PEXA provides to her business and clients.

What’s been your experience when providing feedback to PEXA?

Welcoming. Whether it is applause or constructive criticism, it feels valued.

Do you feel that your feedback reaches the desired person/department?

I am confident that as PEXA is recent it has the relevant channels in place to smoothly transmit information throughout its relevant departments.

How do you actively seek feedback from your clients to improve your business?

We send a congratulations email with a questionnaire and requests for review. In addition to this we post packs with include a feedback form for clients to complete and return.

4. Has PEXA assisted your firm improve its productivity?
Yes, a million times over. PEXA is effective, efficient and concise. PEXA simplifies the transactional process and is an easy to use platform for any practitioner.

QLS | COVID 19 related FAQs | Update as at 23 August 2020

Morvanna — Sun, 23 Aug 2020 23:57:03 GMT

QLS have provided an update to their COVID 19 related FAQ's in response to the recent changes in restrictions in Queensland.

You can view this update on the QLS website here.

Range Lawyers & PEXA Key

helene — Thu, 20 Aug 2020 00:24:04 GMT

I recently had a chat to Josephine from Range Lawyers about PEXA Key and whats the experience been like for their clients.

What is your experience with PEXA Key?

Simple to set up and use as part of the initial set up of the transaction. Good knowing the account details are being securely shared and saves phone calls to and from client to verbally verify account details.

What has been the feedback from your clients around their experience?

Clients love having the app to look at. Helps them feel “involved” and a part of the settlement process.

PEXA Key is a secure alternative to email for communicating bank account details (vendor's account, your trust account, PEXA source account). Find out more information at https://www.pexa.com.au/pexa-key

ARNECC | NOTICE TO SUBSCRIBERS | Verification of Identity

Morvanna — Mon, 10 Aug 2020 05:07:49 GMT

ARNECC have issued a Notice to Subscribers (2020-NS1) to clarify their position in relation to the digital Verification of Identity.

You can view their notice here.

Virtual Wine Tasting!

helene — Fri, 07 Aug 2020 02:16:02 GMT

What a fabulous way to round out the financial year! To bring our Practitioners together apart and to say thank you we ran a few virtual wine tastings with Tractorless Vineyard. We sampled some lovely Australian wine with a very enthusiastic and experienced winemaker. Jeff Aston was very engaging and made the experience enjoyable and very educational. Thank you to all who were involved in these events, it was very much enjoyed by all.

Pink Conveyancing, JMV Law, Cronin Shearer Lawyers, Harmony Lawyers, Hughes Lawyers, AJT Legal,
Robert Harris, Rivett Lawyers, Cam Schroder Lawyers,
Suthers George, Miller Street Law,Life Law Solutions,
Butler McDermott, Kruger Law, Pacific Law,
McColm Matsinger & Bradley & Bray #togetherapart #thankyou #staysafe

PEXA RELEASE 12.1.0 - QLD Highlights

Hayley2 — Wed, 05 Aug 2020 22:56:19 GMT

Just in case you missed it!! Release 12.1.0 went live on 3 August 2020 and you can read about all the enhancements HERE.

Queensland highlights include:

Land Title address lookup automatically populates and refines as you type, allowing you to quickly and efficiently search for a valid address without having to type in the full address.
Ability for all Workspace participants to view a Priority Notice. This will save you having to request or send copies of Priority Notices by email.

Reminder - Revised Titles Registry fees effective 1 August 2020

Morvanna — Mon, 03 Aug 2020 02:23:04 GMT

Titles Registry have issued a reminder that, further to Titles Registry Alert 171, revised Queensland Titles Registry fees will take effect from 1 August 2020.

The revised fees are prescribed in the Natural Resources, Mines and Energy Legislation (Fees) Amendment Regulation 2020 which is available on the Office of the Queensland Parliamentary Counsel website.

Attached for your information is a summary listing the revised Titles Registry fees (click here)

The Titles Registry online fee calculator will be updated on 1 August 2020 to reflect the revised fees that commence on that date.

Please note that up to and including 31 July 2020 the calculator will continue to function using the existing fees.

PEXA Plus | Have you seen your Dashboard in PEXA Plus?

Morvanna — Mon, 03 Aug 2020 01:27:29 GMT

With PEXA Plus it is easier than ever to track your PEXA Exchange workspaces and keep up to date.

Want to see a calendar of upcoming settlements? Or a status summary of all your workspaces?

Visit PEXA Plus today and access a dashboard of helpful tools to assist you in managing your workspaces.

GET STARTED

Access PEXA Plus via the app menu in the top right-hand corner of your PEXA account.

FAQs are available in the PEXA Plus hub on Community.

Why use PEXA Plus to manage your workspaces?

Customise your dashboard with the features you find most helpful:

Interactive workspace overviews

Prioritise with ease thanks to a calendar of upcoming settlements, a list of matters settling today and a colour-coded summary of all workspaces.
Monitor invitations you’ve sent or those requiring a response from you with the handy tracker. Simply click through to any workspace to take action.

Learning assistance

Fast-track your way to PEXA proficiency with a Learning Checklist linked to help articles in the e-Conveyancing Community.

Announcements

Stay up to date with important announcements. New releases, pricing updates and more - delivered directly to your dashboard.

PEXA Plus is evolving to provide you tools and services to assist with your conveyancing matters. If you have suggestions for new features, the team and I would love to hear them.

duty

Rada58 — Thu, 30 Jul 2020 10:57:14 GMT

Hello

Which box do you tick when duty will be paid at settlement ie one of the destination funds- Paid to Commissioner or received by self-assessor?

Thank you, Rada

KeyLaw Conveyancing hit 700 PEXA Settlements!

emmapaton — Thu, 30 Jul 2020 03:36:17 GMT

It was lovely to celebrate last week with KeyLaw Conveyancing for completing over 700 PEXA Settlements!!

What a fantastic achievement by the whole team!

I look forward to seeing you reach 1000 very soon.

DNRME Feedback Update - Single Named Individuals

LaurenFraney — Fri, 24 Jul 2020 05:55:05 GMT

Recent feedback from DNRME has prompted this friendly reminder in regards to correct legal names.

Please always ensure that the correct legal names are entered when using PEXA. In the event your client is an individual with only a given or a surname, please note these transactions are unable to be lodged via PEXA at this time and symbols must not be included in the name fields.

In conversation with Jacob Corbett from Bradley & Bray Solicitors

MichelleGarside — Tue, 21 Jul 2020 23:11:08 GMT

It’s a pleasure to start this week of In Conversations on the Sunshine Coast, we are hearing from Jacob Corbett, Legal Practitioner Director from Bradley & Bray Solicitors located in Nambour about his experience with PEXA Projects and Togetherness and Connectivity since COVID-19:

PEXA Projects:

What does PEXA Projects offer your business?

PEXA Projects offers the ability to be across multiple matters at once while completing small, medium and large-scale developments. It also provides a powerful resource from a firm management perspective, in allowing our conveyancers to look at the development ‘at a glance’, providing updates when needed to clients, as well as decreasing the amount of data entry processes for our staff, which saves us time and money.
What’s the overall experience been like for your client?

Great! Once we got accustomed to the program how to use it, it saved time for us. We will continue to use PEXA Projects for future developments.
What would your advice be for any firm wishing to use PEXA Projects for the first time?

Just give it a go, get your PEXA Practitioner Specialist to provide support to the staff who will be working within it each day, and supervising partners just spend a little bit of time to get familiar with it. We can at times feel as though we’re ’too busy’ to spend the time on initiatives like this, however, once you have invested time and energy into better systems, you’ll understand that you were too busy not to do it!

Togetherness and Connectivity:

Have you had to adapt your working environment since COVID-19?

Of course, COVID-19 required us to act quickly, making decisions based on little information and in a short time frame. I’m happy with the steps we took as a firm. We had to adjust to staff being out of the office, cutting-off face-face contact with clients and other parties, but we just adapted. Nothing else really to do in the circumstances.

If so, how is your firm managing to stay connected and together?

We started undertaking group ZOOM and Microsoft Team chats and opted for these methods rather than traditional phone calls where possible. Also, morning emails around the office were a nice touch.
How do you see PEXA’s role in togetherness?

PEXA plays a unique role in bringing people together. It is fascinating to watch the progress of PEXA. They provide the platform in which we undertake our Settlements, however, given that they are required to constantly be in talks with industry stakeholders (such as QLS, REIQ, OSR, DNRME etc), they have become a valuable resource in connecting our profession to these stakeholders, as well as creating a community between lawyers all learning new skills and undertaking a digital transition, together!

How important is connectivity and collaboration to you at this time?

Incredibly important. Everyone deals with aspects of isolation differently, so it has been important as a firm to recognise this and strike a careful balance to ensure that everyone feels connected during this time.
How have you maintained connection and the relationship with your clients during this time?

We’ve been vigilant at pushing out newsletters, legislative updates, and continuing our Social Media presence to show that we are still here, and not slowing down! We’ve also been working with our clients going through tough times, providing the support to them to steer them through to the other side amidst uncertainty.

The entire team are exceptional PEXA Certified Members and embracing innovation ensures that you lead the way. Working with Bradley & Bray and seeing Jacob’s vision to drive digital change in Queensland has been truly inspirational and thank you for your continued support!

Ingwersen & Lansdown Solicitors reach 100!

Hayley2 — Mon, 20 Jul 2020 22:33:54 GMT

In April I had the pleasure of supporting Ingwersen and Lansdown Solicitors transition to electronic settlements and only a few short weeks later I had the pleasure of celebrating their 100^th PEXA settlement!

Ingwersen and Lansdown Solicitors is a Gold Coast law firm steeped in history and are now one of the many firms embracing PEXA.

Congratulations Ingwersen and Lansdown Solicitors on what is the first 100 settlements of many hundreds more to come!

In Conversation with Holding Redlich Cairns

Morvanna — Thu, 16 Jul 2020 22:49:34 GMT

To start the week of In Conversations, we are hearing from James Harding, Senior Associate at Holding Redlich,Cairns. Holding Redlich are an extremely tech savvy firm who have embraced e-conveyancing and do a high volume of settlements through the PEXA platform.

1. Have you had to adapt your working environment since COVID-19?

By utilising the online team meeting platforms such as Zoom, Webex and Microsoft team to catch up with clients and colleagues. Our regular desk phones in the office are integrated with video call so fortunately it hasn’t been too different to our usual day to day operations.

We had already made some progress in moving to a less paper-based environment and we took this opportunity to further enhance many of our processes and functions to be able to do much more of our work electronically. Our offices have been well fitted out so that there was a choice for employees to be able to work from home, work from the office or do a combination.

Our IT team worked tirelessly to provide hardware and software to those employees who needed to work from home or chose to work from home but didn’t have infrastructure at home to do so.

2. If so, how is your firm managing to stay connected and together?

With the availability of video calls on our usual phone system and Webex, we were able to have regular contact with our team members, other people in the firm across the country and continue to have our regular team meetings. In fact, we ended up having more team meetings as those who work flexibly or in other locations were able to take advantage of the technology to be able to meet at any time. Some teams even got to have more contact with their team mates on a more social basis too as we had ‘virtual’ social events, groups forms on various social media, and some people introduced their family members (furry and human) on various video calls. Our human resources team also kept in touch with various people by phone, video meetings, instant messaging, social media to regularly check in on people to see how they were coping and if they needed any further support whether they were working in the office or at home. We also had (and still have) a daily check in so that the leadership team and human resources know which location people are working in and whether they are feeling well.

3. How do you see PEXA’s role in togetherness?

PEXA has allowed us to continue working with our clients during the disruptions that COVID-19 has caused. PEXA has ensured our staff can continue working in a socially distanced manner to ensure their settlements occur. Without PEXA, a few months ago these necessary transactions would have potentially come to a standstill.

4. What’s something you have learnt recently about Cyber Security?

Property transactions are often subject to scams and fraudulent transactions. Verification of Identity and Multi-factor authentication is integral to the safety of sellers and purchasers to ensure the dealings are legitimate and the respective interests are protected.

5. Why do you use PEXA Community?

PEXA supports flexible work arrangements as our conveyancers and team are able to communicate with all parties and proceed to settlement in their own home or remote office. It provides a convenient platform to facilitate settlements where all the required documents are in one place. The platform has ensured we can continue to deliver for our clients in a prompt and secure way.

6. How do you actively seek feedback from your clients to improve your business?

Informally, we touch base with clients for feedback within the course of working on their matter. We have also recently moved to a new client feedback program where we seek formal feedback by way of an annual online survey.

QLD Titles Registry | Updated arrangements for titles registry lodgements | 14 July 2020

Morvanna — Tue, 14 Jul 2020 23:06:45 GMT

QLD Titles Registry have today advised the following updated arrangements for titles registry lodgements:-

“The preferred way for professionals to lodge Titles Registry documents is through eLodgement or eConveyancing.

The Brisbane Titles Registry office (located at Level 11, 53 Albert Street, Brisbane) remains open for Titles lodgements using the drop-off box facility from 9:00am to 4:00pm, Monday to Friday (excluding public holidays).

Postal lodgements can be made by posting documents to GPO Box 1401, Brisbane, 4001.

Lodgements can also be made at a number of regional business centres*. See the Titles Registry contacts page for lodgement hours and street addresses.

For more information, see Payments and lodgement of Titles Registry forms.“

Clewett Lawyers hit 50!

helene — Fri, 10 Jul 2020 04:04:59 GMT

So proud of Katie & the team at Clewett Lawyers who have surpassed 50 settlements! This team are consistently looking to streamline their process and using PEXA is
a great advantage. Well done team.

QLD Document Lodgement Table

Morvanna — Thu, 09 Jul 2020 22:46:07 GMT

Hi Community,

There’s currently three ways to lodge documents in Queensland: eLodge as provided by the state government, in paper or digitally via PEXA.

Each channel follows varied processes and as such, has unique characteristics. To help you better understand these lodgement methods, we’ve provided the attached overview.

In Conversation with Priala Legal

LaurenFraney — Thu, 09 Jul 2020 05:53:02 GMT

The wonderful team at Priala Legal recently graduated to become PEXA Certified members and the firm’s Principal, Despina Priala, took some time recently to share what this recognition means to the Priala Legal team, for today’s In Conversation with Priala Legal:

What does being PEXA Certified mean to you?

It sets us apart from everyone else who has yet to reach this milestone.

It means, that the team at Priala Legal, have dedicated themselves to not only proactively continuing to be PEXA users on a daily basis, we are also seen as positive role models as a PEXA subscriber and active user for other firms to jump on board and make that change. As a collective, we can make change happen. And be better for it. Change is an evolutionary matter that we should embrace and not discard because it is easier to do so.

Being a small boutique firm to reach this milestone speaks volumes and enhances our credibility in the property world as legal representatives of property players in Qld and NSW.

Describe your journey to certification on PEXA

The journey has not been without opposition, confrontation and an instinctive undesirability for change.

However, at Priala Legal we have always aspired to think ahead, be at the forefront and continue to evolve as and when required. Law Firms need to adapt with technological changes (which have been vast in my 25 years in practice), whilst maintaining the core ethics and values as lawyers that sets us apart from every other profession on the planet.

Resistance was formed within our practice originally more than 18 months ago. However, once we took that leap of faith, that giant step to move forward in our practice, we have never looked back. We enjoy the benefits of using PEXA for property transactions and appreciate the opportunity to educate our clients in utilising PEXA and the benefits for them.

We look forward to PEXA evolving to incorporate other products for our practice such as leases, retirement villages, manufactured home park sale agreements and the like.

We will continue to be an ambassador for PEXA on our journey with PEXA for the future.

In Conversation with Yasmin Parker, Principal of QPLG in Townsville

Morvanna — Tue, 07 Jul 2020 02:32:53 GMT

This week In Conversations, we hear from Yasmin Parker, Principal of QPLG in Townsville.

For many years Yasmin has been a strong advocate for e-conveyancing and is passionate about ensuring she provides her clients with the very best customer service possible.

Have you had to adapt your working environment since COVID-19?

There has been less face to face contact with clients – what can be done over the phone or electronically is done that way and the essential tasks such as witnessing transfers are completed face to face. For some clients, I have travelled to see them to reduce the number of people they come in contact with.

How have you maintained connection and the relationship with your clients during this time?

I’m still available for appointments with clients if they would like to meet and clients know I will always pick up the phone when they call. It’s also been interesting to hear the experience of clients from New South Wales, Victoria and New Zealand about how the COVID-19 changes have impacted them.

What security features about PEXA do you think benefit your client?

I have just started using PEXA Key and I think this is the safest way to make sure that the clients settlement funds are ending up exactly where the client wants them.

Why do you use PEXA Community?

I know that it is a place I can go to if I have a question or a problem, because there is always a chance someone else has had a similar experience and I might find the answer there. I also enjoy reading about what is happening with PEXA in the other states and seeing what opportunities Queensland has to look forward to.

What’s been your experience when providing feedback to PEXA?

I haven’t yet provided feedback directly to PEXA. If ever I have a problem or a concern in the PEXA workspace, I know I can always ask our Practitioner Specialist, Morvanna Jones. Morvanna is always happy to answer questions, provide assistance of find out more information for me.

Affinity Lawyers’ Milestone Graduation

LaurenFraney — Tue, 30 Jun 2020 06:11:50 GMT

The team at Affinity Lawyers recently surpassed 150 Queensland settlements completed through the PEXA platform and the team also recently graduated the PEXA Certified program! Such a fantastic milestone and wonderful achievement for the team.

The Northern Gold Coast firm prides itself in providing uncompromised attention to the needs and interests of their clients and also commits to the delivery of cost effective and strategic legal solutions. Affinity Lawyers’ early adoption of PEXA has supported their drive for efficiency and growth.

Congratulations again to the Affinity Lawyers Team!

Revised Queensland Titles Registry fees will take effect from 1 August 2020.

Morvanna — Tue, 30 Jun 2020 05:37:14 GMT

DNRME have today announced that the revised Queensland Titles Registry fees will take effect from 1 August 2020.

The revised fees are prescribed in the Natural Resources, Mines and Energy Legislation (Fees) Amendment Regulation 2020 which is available on the Office of the Queensland Parliamentary Counsel website.

To view the summary listing of the revised Titles Registry fees that will apply from 1 August 2020 please click here.

The Titles Registry online fee calculator will be updated on 1 August 2020 to reflect the revised fees that commence on that date.

Please note that up to and including 31 July 2020 the existing fees will continue to apply.

For further information on the amended fees please contact the Titles Registry on 1300 255 750 or email titlesinfo@dnrme.qld.gov.au.

Priority Notices: Registering an Incoming Mortgagee

Jess_Caire — Tue, 30 Jun 2020 00:11:55 GMT

Hi QLD Community,

Recent feedback from DNRME has highlighted that some Priority Notices are preventing automatic registration on following documents due to the incorrect names being entered for the incoming parties.

For example, there has been instances where Subscribers are entering an incoming mortgagee on a Priority Notice as ‘CBA – Commonwealth Bank of Australia’. However the incoming mortgagee on the Mortgage, has the legal name of “Commonwealth Bank of Australia”.

When this occurs, a warning is returned to the Subscriber of the incoming document and all of the documents in the workspace are flagged for manual examination so Registry staff can investigate the discrepancy.

By ensuring that the details on the Priority Notice reflect the correct legal entities, you can prevent these delays and could even prevent a requisition that would slow down the registration process.

Thanks

Jess

Changes to the definition of foreign person in the Foreign Ownership of Land Register Act 1988

Jess_Caire — Mon, 29 Jun 2020 06:14:37 GMT

Hi QLD Community,

See below the guidance prepared by the Land Registry in relation to the upcoming changes to the definition of a foreign person in the Foreign Ownership of Land Register Act 1988.

Form 24 (Question 1(f)) and Form 25 completion

From 1 July 2020, the definition of foreign person in the Foreign Ownership of Land Register Act 1988 will be aligned with the definition in the Duties Act 2001 which defines a foreign person as each of the following:

foreign individual;
foreign corporation; and
a trustee of a foreign trust.

Subscribers should ensure that they are aware of the new definition of foreign person when determining whether the transferee is a foreign person under the Foreign Ownership of Land Register Act 1988 (this is relevant to Question 1(f) on the Form 24 (electronic)).

The updated definition will be incorporated into the new version 5 of the paper version of the Form 25 (paper version).

Please note however that the Titles Registry will not make available updates to the electronic version of the Form 25 until 2021.

Interim Titles Registry guidelines – electronic conveyancing prescribed requirements for completion of Form 24 (Question 1(f)) and Form 25

Where a transferee is a foreign individual or foreign corporation (including where the transferee is also the trustee of a foreign trust), Subscribers can continue to complete the Form 24 (Question 1(f)) and Form 25 as they are currently completing them.

However, until the electronic version of the Form 25 is updated, the Registrar will be publishing prescribed requirements to assist Subscribers when completing the Form 24 Question 1(f) and Form 25 for a transferee that is the trustee of a foreign trust only (i.e. not a foreign individual or foreign corporation).

Subscribers should note in particular that for a natural person transferee that is the trustee of a foreign trust only (other than where the trust is wholly foreign and there is only one foreign country), the information cannot be provided using a Form 25 (electronic) through e-conveyancing – a Form 25 must be submitted in paper.

The prescribed requirements will be set out in [25-2400] of the updated Part 25 of the Land Title Practice Manual which will be published on or after 1 July 2020.

A summary of the requirements for the completion of a Form 24 (electronic) and Form 25

Entity Type	*foreign person* type as defined in the Duties Act 2001 (Qld)	Form 24 Question 1(f)	Form 25 (electronic) Completion
Natural Person	1. foreign individual only	Yes	Complete as normal for a foreign individual using the foreign country of the foreign individual.
	2. trustee of a foreign trust only:
	a) where the trust interests are wholly held by a foreign beneficiary or beneficiaries from one country only	Yes	Complete as if completing for a foreign individual but insert the foreign country of the foreign beneficiary/beneficiaries.
	b) trustee of a foreign trust otherwise	No	Do not complete a Form 25 through electronic conveyancing. Prepare a Form 25 in paper and send it by post or e-mail to titlesinfo@dnrme.qld.gov.au (a scanned digital copy of the signed Form 25 is acceptable) after the electronic lodgement of the relevant dealing. Refer to [25-4010].
	3. foreign individual AND trustee of a foreign trust	Yes	Complete as normal for a foreign individual using the foreign country of the foreign individual.
Corporation	1. foreign corporation only	Yes	Complete as normal using the foreign country of incorporation or the percentages and countries of foreign shareholders.
	2. trustee of a foreign trust only	Yes	Complete as if completing for a foreign corporation but instead of entering the percentages and countries of foreign shareholders, enter the percentages and countries of the foreign beneficiaries of the trust.
	3. foreign corporation AND trustee of a foreign trust	Yes	Complete as normal for a foreign corporation using the foreign country of incorporation or the percentages and countries of foreign shareholders.

Thanks

Jess

In Conversation with Smithfield Law

Morvanna — Mon, 29 Jun 2020 01:40:10 GMT

Starting this week of In Conversations, we hear from Madeleine Hillier, Solicitor at Smithfield Law in Cairns.

The Team are lawyers with attitude, compassion and a sense of humour. Their aim is to provide their clients with professional and affordable legal and practical advice and to assist them when they need it the most.

Have you had to adapt your working environment since COVID-19?

Increasing our office cleanliness (wiping down surfaces etc), avoiding sharing pens, emailing/posting documents rather than offering collection and keeping a safe distance from visitors/staff.

How have you maintained connection and the relationship with your clients during this time?

A good number of walk-in clients greatly appreciate that we have not locked our doors and are still open to assist with our Free JP service or taking appointments for initial consultations.

New faces are a refreshing break from isolation – we enjoy the new opportunities to share our experiences and having an ear for theirs.

We have been contacted by interstate law firms to assist with witnessing/identification. We go the extra mile with helping out the members of our community who have been cut off from other states. We have been waiving some disbursements like printing – every penny counts and clients are very grateful for our friendly assistance and time.

Is there anything in particular your firm focuses on for security?

We are vigilant with confirming bank account details either in person, by video link or over the phone with regular clients.

What’s something you have learnt recently about Cyber Security?

We have recently learned about the risks of using the Google Chrome saved passwords function. Our IT team have recommended we use ‘Last Pass’ instead – it is really handy to use especially for saving usernames and passwords for council searches we do not regularly use. No more flipping through our outdated folder of passwords and calling up councils.

What’s your favourite help tool on community?

The webinars are a great way to refresh our knowledge on procedure and answer any questions we have (or didn’t know we had) about using PEXA.

Why do you use PEXA Community?

It encourages individual professional development and is quick and easy.

What’s been your experience when providing feedback to PEXA?

We have not provided much feedback but when we do we contact our PEXA Direct Specialist, Morvanna Jones, and we are satisfied that we are heard and a solution is provided.

PEXA QLD 101: Transfer Webinars

LaurenFraney — Wed, 24 Jun 2020 04:58:42 GMT

To support our members' transition to digital, we recently hosted some QLD Transfer 101 webinars, covering the steps required to be taken when representing both an Incoming Proprietor (Buyer) and also a Proprietor on Title (Seller).

We received a lot of great feedback from our members on the sessions and are happy to share with you the links for the recordings below, so you can view them at your convenience:

Queensland Transfers 101 – Representing the Incoming Proprietor (Buyer): Watch the recording here.

Queensland Transfers 101 – Representing the Proprietor on Title (Seller): Watch the recording here.

You can view all of PEXA's available webinar recordings here.

How to move a destination payment.

Hayley2 — Mon, 22 Jun 2020 00:28:39 GMT

When the Mortgagee on Title prepares the Release of Mortgage as the first Document in the workspace, the registration fee for the Release will default as a Vendor Destination, as the Vendor is the associated Participant to the Mortgagee on Title.

To move the payment from the Vendor Destinations to the Purchaser Destinations simply click on the Action Cog and select “Move to Purchaser”.

Once the Incoming Mortgagee prepares the Mortgage and/or the Transfer is prepared, the registration fee created by the Release will automatically increase by the relevant amounts for the remaining documents.

Highlights of the week!

Hayley2 — Fri, 19 Jun 2020 06:14:14 GMT

This week was my first week back out on the road after 13 weeks of working from home and what a week it was!

Highlights of the week included – planning upcoming events for our Gold Coast members, meeting our newly registered firms on the Coast, Allan Dick 888 Law achieving PEXA certified, and KRG Conveyancing reaching 100 QLD PEXA settlements!

With restrictions lifting slowly here in QLD, I am incredibly excited to be back out on the road and putting faces to names of people whom I have only had the pleasure of meeting and training virtually.

#bettertogether #goldcoast #PEXA #QLDPEXA #PEXAcertified

In Conversation with Crouch & Lyndon Lawyers

emmapaton — Fri, 19 Jun 2020 04:00:23 GMT

To finish off the week of In Conversations, we hear from Shannon Toto, Director of Crouch & Lyndon Lawyers.

Crouch & Lyndon are committed to providing exceptional client service and delivering reliable and practical advice and solutions to their clients.

Have you had to adapt your working environment since COVID-19? If so, how is your firm managing to stay connected and together?
Like most professional offices, we have had to adapt our working environment since Covid-19. Platforms such as Zoom and Facetime have allowed us to stay connected. Our IT people also worked overtime to enable remote access and work from home arrangements.
How have you maintained connection and the relationship with your clients during this time?
It is important for all businesses to keep in regular contact with clients, no more so than through COVID-19. We have been reaching out to clients Zoom, email, and telephone.
What’s been your experience when providing feedback to PEXA?
The PEXA team have always been receptive to our feedback and our (many) calls for help when we can’t find an answer on the PEXA Community page.
Why do you use PEXA Community?
We have found the PEXA Community to be an invaluable source of information provided by the users. It has been a great troubleshooting tool for us!
What’s something you have learnt recently about Cyber Security?
There is a real need to protect your business from online and digital threats. We are constantly receiving spam emails which are looking more genuine each and every day. Your professional insurer and PEXA are good places to start for information on cyber protection.

Salerno Law – 100 PEXA Settlements!

Morvanna — Thu, 18 Jun 2020 02:41:27 GMT

Congratulations to Salerno Law for achieving over 100 PEXA settlements!

Salerno Law are a firm that are committed to their clients and who care about the outcomes that they deliver. This is what drives their unique attention to detail and commitment to results and it is of no surprise that they have reached this amazing milestone so quickly.

With offices in Queensland, Western Australia, New South Wales, South Australia, Victoria, Los Angeles in the USA, and Ayrshire in Scotland they recognised early on the importance of embracing e-conveyancing as it enables them to provide a streamlined service to their clients wherever they are in the world and aligns with their values of providing excellent customer service and being committed to their clients.

Great work to the team at . Thanks for sharing the pics of your well-earned celebration with us. We all look forward to celebrating many more milestones with you in the future.

QLD Better Together Campaign

Rimmy_Walia — Thu, 18 Jun 2020 01:33:39 GMT

50% OFF PEXA fees for QLD properties for transfers and priority notices

Extended until 30 September 2020

We are offering a half price PEXA fee for all transfers made on QLD properties to help you transact to digital. This means the transfer fee will now be $57.04 for settlements involving a single certificate of title, and $65.34 for multiple titles in the one workspace.

Let's transition QLD to digital in 2020 and spread the word! For more information, please see below the full *Terms and Conditions or contact your friendly PEXA Practitioner Specialist.

Happy Transacting!

*Offer terms and conditions

1. The Better Together pricing offer ("Offer") is a limited time offer featuring a 50% reduction in PEXA fees for all Workspaces opened and settled via the PEXA platform from 18 November 2019 to 30 September 2020 (inclusive) in Queensland

2. The Offer applies to the following QLD transactions in the role of both Incoming Proprietor and Proprietor on Title:
a. Transfers b. Priority Notices c. Transmissions

3. The offer applies irrespective of where the law firm or conveyancing practice is located.

4. PEXA reserves the right to cease, extend or alter the offer at any time.

https://www.pexa.com.au/sites/qld

Cheers,

Rimmy

Power and Cartwright become certified!

helene — Wed, 17 Jun 2020 06:07:32 GMT

Power & Cartwright Solicitors is a well known name in the Gympie Queensland area, having been serving the community since 1875. From their very first settlement in January 2020 to their 82nd yesterday, John, Onika, Nathan, Julie and the team have surged ahead and are loving the change. The team are always there to offer support to other firms just starting their PEXA journey. Well done on your certification!

Julie, Nathan & Onika

Interest Holder - Council of the Shire of Albert

Claudia11 — Tue, 16 Jun 2020 02:23:57 GMT

Hi Everyone

just have a question, has anyone come across the above council as an interest holder? I understand the council has no longer exists! I am in the process of calling the title's office for further information. If anyone has any contact details, it would be appreciated.

Thank you

A week of PEXA Certified in Brisbane!

emmapaton — Tue, 16 Jun 2020 00:13:06 GMT

Last week in our Brisbane Cohort, we celebrated 3 of our Practitioner members achieving PEXA Certified.

A huge congratulations to Brookwater Legal, GLG Legal & Ian W Bartels & Associates for all completing their PEXA certification.

All 3 firms have truly adopted digital practices into their businesses and continue to encourage the network to do the same!

I hope you all enjoyed your celebratory treats 😊

In Conversation with Wallace Davies Solicitors

SimonH — Mon, 15 Jun 2020 22:15:37 GMT

This week in In Conversations, we caught-up with Helena Meaton from Wallace Davies Solicitors. Wallace Davies are just about to reach 100 Settlements on PEXA and are leading the way in the Redcliffe Peninsula!

1. Have you had to adapt your working environment since COVID-19?

The unprecedented times of COVID-19 has meant that everyone’s working environments have adapted and somewhat changed – some more significantly than others! Luckily for us at Wallace Davies, we are fortunate to work in a large, heritage listed building which provides spacious offices and spread out workspaces for each of our staff. This made social distancing quite easy! Some of our team have however been set up to perform their roles remotely, which gives greater flexibility and options also. We have also embraced some updated technology in so far as conference calls, zoom and other video conferencing meetings which was a challenge for some of our senior staff at first!

2. If so, how is your firm managing to stay connected and together?

We have implemented many procedures to keep our staff and clients safe, particularly around cleaning and sanitising our workspaces. Although our office is spacious, we have a great team morale and have maintained great working relationships throughout the pandemic! We enjoy the bi-weekly morning team (socially distanced in the large kitchen area) which keeps the staff connected and spirits high!

3. How have you maintained connection and the relationship with your clients during this time?

We have always had great digital communication and connections with our clients through phone calls and email. We were also lucky, given the size and space in our office that, following the implementation of further cleaning and sanitising practices, we were able to maintain face-to-face appointments when absolutely necessary. With all of the uncertainty of the last few months, we were fortunate to be able to minimise the impacts on our clients and we able to maintain our usual high standards of service delivery as we were able to continue our day to day roles remaining in our office.

4. What security features about PEXA do you think benefit your client?

Everything about PEXA benefits our clients! PEXA makes life easier for both the clients and our staff. The security of PEXA is one of the things we love the most as the system makes it basically impossible for anything to be missed or incorrect – there are so many checks and double checks! The security of inputting sensitive information (clients bank details etc) and having to confirm and match is essential. We are so much more confident using PEXA for settlements as if one thing is not correct or attended to, nothing proceeds until it is fixed! Following settlement, transfers are registered, funds are disbursed and clear – what more could you ask for!

5. How do you actively seek feedback from your clients to improve your business?

We pride ourselves on keeping our clients informed and at ease throughout their conveyancing process – right from the first phone call. We endeavour to create relationships with our clients whereby they feel comfortable to provide us any type of feedback right the way through the transaction – after all, we are dealing with one of their most important assets at what can be an exciting or scary time of their lives! Following settlement of their conveyance we of course thank them for their instructions and invite them to provide any feedback whilst also letting them know that we would be delighted to assist them with any of the future legal needs.

In Conversation with MKP Property Lawyers

emmapaton — Thu, 11 Jun 2020 23:09:43 GMT

This week in In Conversations, we hear from Amanda Gildea, a solicitor at MKP Property Lawyers. MKP were early on-boarders of PEXA, registering back in 2016!

1. Have you had to adapt your working environment since COVID-19? If so, how is your firm managing to stay connected and together?

Yes, for the last 10 weeks or so we have transitioned to Working Remotely at our firm. We have adapted to this change incredibly well and have been keeping in contact via Zoom, Facetime and regular team meetings. This has ensured our team stays connected and up to date during this time.

2. How have you maintained connection and the relationship with your clients during this time?

Client communication has always been paramount and in particular during this time, regular telephone calls and Zoom meetings have become a staple to ensure we are maintaining a connection and working relationship with all of our clients both now and into the future.

3. How do you see PEXA’s role in togetherness?

PEXA has played a significant role in ensuring matters are settled and all parties are aware of the matters progress. This has kept everyone on the same page and allowed access to critical information during this time.

4. Is there anything in particular your firm focuses on for security

We take ample precautions in our work to ensure we do not compromise firm security. We focus on all trust transfers including account details being confirmed verbally to verify the accuracy of the information. Verification of Identity is completed by our clients via a secure online platform to manage any risk of identity fraud. Additionally, we have password protection across all our devices and accounts which are regularly updated.

5. Why do you use PEXA Community?

PEXA Community is a valuable resource that provides assistance with a multitude of items. We have not had an instance where we couldn’t find the answer in PEXA Community. The Webinars that are accessible via Community are another fantastic resource to help us with keeping up to date with recent changes and looking towards effectively using PEXA services.

A week of milestones!

emmapaton — Thu, 11 Jun 2020 00:14:26 GMT

This week we celebrated Cornerstone Law Offices and Connor Hunter surpassing significant PEXA milestones! Both firms have now completed over 150 PEXA settlements with no signs of slowing down!

An amazing achievement by all.

In Conversation with Craig Ray & Associates

Daniel — Tue, 09 Jun 2020 05:01:30 GMT

With the current industry climate and change we’re seeing across the state, it’s wonderful to see members putting their hand up to share their experiences and journeys with their peers. It’s important to remember that we’re all on this journey together and over the coming months we will be sharing some Q&As from the network, discussing the current market trends, working in partnership with PEXA and the lessons learned along the way. This week we feature Craig Ray & Associates who are a Brisbane based firm located in The Gap. Craig Ray & Associates have been with us since 2015 and are what we would consider to be an early adopter of e-Conveyancing in Queensland. To date they have completed 100+ transactions and have been a strong advocate for PEXA, providing guidance to other firms new to the platform and proactively sharing feedback with us to help the member experience for all improve. I had the pleasure of speaking with Matthew Ray from Craig Ray & Associates – here’s his quick e-Conveyancing Q&A.

Have you had to adapt your working environment since COVID-19?

Yes, the nature of legal practice has changed significantly due to reduced face-to-face contact with clients, courts and other service providers. Staff working off-site has raised new challenges and opportunities also.

If so, how is your firm managing to stay connected and together?

Digital platforms for communication, such as Microsoft Teams and Zoom, have proved invaluable when keeping connected with clients and team members off-site.

How have you maintained connection and the relationship with your clients during this time?

Clients have been very understanding and appreciative of the changes to the lawyer-client relationship that has occurred because of the pandemic. We have maintained connection and relationship with clients through online appointments, limited face-to-face contact, and regular updates.

What’s your favourite help tool on community?

The Announcements page and QLD specific page are great resources to quickly check for updates and new ideas to make transacting on PEXA easier.

Why do you use PEXA Community?

So that I can keep a link with updates from PEXA about important announcements about the platform. It is also great to keep in touch with other legal practitioners about changes, challenges and issues they have encountered, and learn from a community of colleagues.

Keep an eye out for more member interviews in the weeks and months ahead – thanks to for sharing the insights and we hope you find these useful

PEXA QLD 101: Workspace Tips

LaurenFraney — Tue, 09 Jun 2020 01:06:05 GMT

Thanks to ongoing feedback from our members, PEXA is able to provide tips in the platform to help our QLD members.

Here are some of our newest top tips for managing your workspace:-

When a Proprietor on Title or Incoming Proprietor is “as Trustee”:

Proprietor on Title:

The Trust Name for the Proprietor on Title in the Participants screen must exactly match OSR QLD’s records.

It also needs to be correctly updated before the Incoming Proprietor’s representative can attend to stamping. PEXA has now included a pop up to remind the parties:

**Member Tip: Some of our members recommend referring to the OSR Qld Land Tax search to review the Trust Name.

Incoming Proprietor:

When you have an Incoming Proprietor purchasing “as Trustee”, you do not insert the details of the Trust in the Participant screen. You only complete the Trustee details.

Always complete the details of the Trust in the Transfer in the Documents screen. PEXA has added a banner in the Participant screen to support members:

You can see more information about QLD Transfers when “as Trustee” here.

Workspace Creation – Request land title data:

When you create a workspace, you can choose to pull the land title data into the workspace later if you know there are going to be changes to the title prior to settlement/lodgement.

Request land title data “Now” is automatically selected and should only be changed to “Later” in some circumstances (eg. If the title is subject to a subdivision, if the title is subject to a Record of Death etc.).

Form 24B:

When you are representing a Proprietor on Title, their street address must be inserted into the Transfer in the Documents screen before the Form 24B can move to “Prepared”.

The Incoming Proprietor’s representative cannot attend to stamping until the Sellers’ address has been inserted in the Transfer, as it is a mandatory OSR field.

To support our members, PEXA has inserted a banner in the documents screen:

Total Funds Required to Settle:

Prompt completion of the Total Funds Required to Settle field helps the Financial Institutions prepare for settlement.

To meet the Transfer Guidelines, we strongly recommend completing the Total Funds Required to Settle as early as possible and to support our busy members, PEXA has included a pop up reminder:

You can review the Transfer Guidelines here for more information.

You can also review the Bank’s Transfer Checklists here.

Duty Verification & Lodgement Instructions:

After the first successful Stamp Duty Verification comes through in Transfer Duty screen, the Incoming Proprietor representative must return to the Documents screen to check if Lodgement Instructions are in preparation and edit/save if needed:-

You can find more information about QLD stamping here.

Pop up alerts

stevenmorgan — Mon, 08 Jun 2020 05:04:28 GMT

I have got this alert numerous times even though I click "Got It".

Same happens with other alerts. Is there anything I can do so once I have acknowledged the alert I don't keep on getting it?

PEXA QLD 101: Transfer as Trustee

LaurenFraney — Mon, 08 Jun 2020 06:23:35 GMT

To help those who need to prepare a workspace with an Incoming Proprietor who is purchasing “as Trustee”, here is an easy to follow guide:-

Create your workspace in the role of Incoming Proprietor (you can find out Transfer Help Card here);
In the Participants screen, only complete the details of the Trustee/s and do not insert the details of the Trust.
Create the Transfer in the documents screen and when you get to the question “Are any proprietor groups in this document acting as Trustee?”, select Yes:

Once you select Yes, you will be able to select which party/ies are acting “as Trustee” and then complete an electronic version of the Form 20 Trust Details Form:-

For more information on completion Form 20 TDT, refer to the Land Titles Practice manual here.

Once stamping has been completed and the documents are in a “Prepared” status, you will be able to view the electronic Form 20 Trust Details Form, which immediately follows when you View Transfer in the Documents screen.

Mortimore & Associates - PEXA Certified

Hayley2 — Fri, 05 Jun 2020 04:40:12 GMT

Mortimore & Associates “strive to create a relationship of professional trust and friendship with all their clients”. When I first met the team, I had just started with PEXA and I was still a little nervous in my new role. But the team at Mortimore & Associates embraced me as their PEXA Specialist and I can honestly say that they are a true testament to their statement that they strive to create friendships with everyone that walks through their doors.

Mortimore & Associates recently celebrated reaching 50 QLD PEXA settlements and completed the PEXA Certified program. Read what Jordan Mortimore had to say about PEXA and completing the program.

How have you found your experience on the PEXA platform?
Initially it took a lot of training to get the firm used to the platform, but now that we are familiar we try to use PEXA wherever possible.

What does PEXA Certified mean to you?
It shows the community that we are across the changes PEXA brings to Queensland and that our firm embraces and understands new technologies.

What advice would you give to other firms that may be hesitant registering with PEXA?
PEXA is worth it, to no longer have the issues and delays that arise from physical settlements; such as missing documents or a party with the wrong bank cheque.

How PEXA is supporting the Queensland property market

Morvanna — Thu, 04 Jun 2020 02:42:04 GMT

PEXA and the QLD Team are working in collaboration with industry to ensure that in the current uncertain times, businesses continue to operate, with technology playing a defining role in this. It is important to us that you feel supported during these times so if there is something we can do to help you please feel free to reach out to your PEXA Specialist to discuss same.

These are some of the things we are currently doing to provide support to our Members:-

Supporting you

Your local QLD PEXA Specialist is here to meet with you virtually to help you transact online with confidence and ease. There are also a number of recorded webinars and Community support you through the process. See full details here.

Better Together 50% of Pricing

In support of QLD PEXA members and the shift to electronic, the current pricing offer will now be extended until 30 September 2020. Receive 50% off the price for Transfers, Priority Notices and Transmissions. See full details here

Free Virtual VOI Offer

GlobalX are offering PEXA members in Queensland, free access to VirtualVOI until 30 June 2020, supporting you with digital transactions*. See full details here.
We’d like to remind you that ARNECC has issued a statement for completing VOIs and CAFs during the COVID-19. You can continue to make VOI face to face appointments remain available via Australia Post, ZipID and IDSecure.

Click here to see other ways PEXA is supporting you and your business during COVID-19.

In Conversation with Hopper Green York Solicitors

SimonH — Thu, 04 Jun 2020 01:29:57 GMT

This week for In Conversation I had a chat with Jennifer and the team at Hopper Green York Solicitors who have been PEXA members since November 2019 and are about to hit 50 settlements!

Have you had to adapt your working environment since COVID-19?

As our business is an essential service, our office implemented an immediate COVID-SAFE plan to ensure the health of our staff, clients & our external services. Our office was open by appointment only, unless execution of legal documents was required, all appointments, and/or instructions were by telephone and ID scanned to our office. For safety of our team, all staff were practising social distancing and sanitising of individual workspace and communal areas.

If so, how is your firm managing to stay connected and together?

We are a small family owned and operated business, the safety of our family and clients is paramount, staff were offered to work from home if feasible and leave would be an option if any staff member requested to work remotely.

How have you maintained connection and the relationship with your clients during this time?

COVID-19 has had a direct impact of many of our clients, our office insured our clients we were still open and we were still acting on their behalf whether from our business premises or remotely. Majority of our clients rely on email correspondence so communication via email was still preferred and with the implementation of telephone appointments it made connecting with clients easier and more productive on a time management basis.

What security features about PEXA do you think benefit your client?

During this time of COVID, our insurer advised that the Cyber Fraud continued to increase and target such areas as conveyancing. Given an already stressful time, and the unknown of the situation, the benefit of being able to securely settle via PEXA gave our office and our clients peace of mind that their monies were safe, and steps are in place to ensure as much protection as possible. Knowing access is limited with a twostep process to login, verifying trust monies and limiting human error by PEXA asking to retype the account number to ensure they match. It was also a further benefit knowing that we could still transact in the event that paper settlements were going to cease if required during this time of COVID.

How do you actively seek feedback from your clients to improve your business?

We pride ourselves on our service and rapport with our clients, we tend to hear positive feedback and/or constructive criticism directly from our clients as we are in constant contact. Our business page has a google review, each matter in our firm is given the upmost professional service and we pride ourselves on this.

PEXA’s Queensland Team: 1000km Lap of Honour for Cancer

LaurenFraney — Tue, 02 Jun 2020 06:47:55 GMT

PEXA’s Qld Team recently challenged each other to get active by walking 1000km as a team in the month of May to support Cancer Council Australia in their mission for a cancer free future.

I am extremely proud to let you know that PEXA’s QLD Team successfully walked 1060km and raised $2,010.00 for Cancer Council!

We want to thank all of our wonderful Members and Supporters for their generous donations towards this very worthy cause! You are helping to save lives.

Here’s some pictures from our travels:

If you wish to support Cancer Council in their mission for a cancer free future, you can do so here.

#DoItForCancer #TogetherApart

In Conversation with Keylaw Conveyancing

emmapaton — Fri, 29 May 2020 01:46:56 GMT

To finish of the week of In Conversations, we are hearing from Nicholas Wiedman, Director at KeyLaw Conveyancing. KeyLaw Conveyancing are PEXA Certified and have completed over 400 PEXA settlements!

1. Have you had to adapt your working environment since COVID-19?

Fortunately, our firm was already very well prepared for the challenges of COVID-19. We have been developing our robust, secure and completely cloud-based software for the past 25 years. It allows our staff to operate remotely, which has meant there has been no interruption to our exceptional service standard.

We are also fortunate in that our five office locations have allowed us to strategically deploy our staff, ensuring social distancing is maintained to protect the health of our staff members, clients, and referral partners.

2. How is your firm managing to stay connected and together?

Our staff have been exemplary and have quickly adapted to the ‘new normal’. We have managed to stay connected and share our experiences via frequent video conference debriefs and through constant real-time communication in our WhatsApp group.

3. How have you maintained connection and the relationship with your clients during this time?

During these difficult times we have promised to go above and beyond for our clients and do whatever it takes to protect their interests and progress their contracts to settlement. This has included visiting clients to witness bank and legal documents, as JP and C.Decs as these services became scarce. There have undoubtedly been times of uncertainty for our clients as the global health pandemic has continued to unfold. We have found that constantly communicating industry updates via email campaigns and social media has helped to alleviate some of the uncertainty for our clients and referral partners. Our team have made ourselves available 7 days a week on phone and email, which has bolstered trust and has ensured our clients never feel as though they have had to navigate these unprecedented times alone.

4. What does being PEXA Certified mean to you?

Being PEXA certified means that our clients can have complete faith that their electronic settlement is in safe hands. With over 400 PEXA Settlements under our belt, we are able to actively market our firm as one of the leading e-conveyancing professionals in Queensland.

5. How do you actively seek feedback from your clients to improve your business?

We employ two full time business development managers, who are in constant contact with our clients and referrers during the conveyancing process. In addition, our clients are offered a direct line of communication with our Directors, to ensure they feel supported every step of the way.

In Conversation with FC Lawyers

SimonH — Mon, 25 May 2020 23:33:11 GMT

One of the most exciting parts of our growing Queensland community is the willingness of our members to share their experiences and journeys. It’s important to remember that we’re all on this transitional path together and over the coming months we will be sharing some Q&As from the network, discussing key industry issues, their partnership with PEXA and learnings along the way. Our first member up is FC Lawyers who are a Queensland based firm with offices in Brisbane and Maroochydore. They’ve been registered with PEXA since December 2019. In that time, they have quickly completed 50+ transactions with no signs of slowing down soon. I had the pleasure of speaking with Jozefina from FC Lawyers – here’s her quick e-Conveyancing Q&A.

Have you had to adapt your working environment since COVID-19?

We have been working from our office as per usual as we have a large office and social distancing was able to be maintained. We have taken extra precautions to ensure that any client meetings would be spaced out and in the large boardrooms with no physical contact and of course we’ve kept the office cleaner and more sanitized than ever! We have also implemented client meetings via skype and zoom, if the client wishes to do so. We’ve got all our IT systems setup to ensure our clients are able to contact us and work with us wherever they are.

If so, how is your firm managing to stay connected and together?

We’ve been able to work through the pandemic and with each other when staff had to take days off due to children having school by keeping in contact with phones and emails. We have had staff cover other staff’s work when required and have been more available for clients who were unable to meet any Justice of the Peace of Commissioner for Declarations during the pandemic to get documents witnessed. This was one of the main things we noticed was difficult for our clients as they were worried they were unable to meet timeframes with loan documents being executed on time.

What’s been your experience when providing feedback to PEXA?

We’ve been particularly busy the last three months with quite a few developments registering to get through the line, therefore PEXA has made the whole process so much easier as there were limited spaces available for paper settlements, some bank branches were closed, Australia Post was slower and some law firms were working from home. This means that paper settlements would most likely have been delayed, however PEXA made it possible to settle everything on time while keeping all parties safe and distant.

How do you actively seek feedback from your clients to improve your business?

We have a link for client’s feedback that we send at the end of every matter and we are always in contact with our clients, therefore we do ask them how things are going throughout the process of their matter. We have also implemented a new process to contact clients after the completion of their matter with us, to obtain any feedback to improve our service and deliverables.

What security features about PEXA do you think benefit your client?

The account details for the sellers are entered in twice, so they are able to be double checked and once entered, they remain there so there is no possibility of typographic errors being made.
Before trust account funds are used, they must be verified and authorised by an authorised person, so they are checked by accounts before being used.
There are no cheques floating around which could go missing causing trouble for clients with relevant government authorities for not receiving payments on time.
Compliance checks by the PEXA web extension, USB dongle and user/password ensure that nothing can be done without three methods of security.

Keep an eye out for more member interviews in the weeks and months ahead – thanks to Jozefina for sharing the insights and we hope you find these useful.

1000km Walk for a Cure - Cancer Council

Hayley2 — Wed, 20 May 2020 00:31:45 GMT

Lauren Franey has been touched personally by cancer so when she asked our QLD Property Exchange Australia Ltd (PEXA) team to walk 1000km in one month to help find a cure for cancer, of course we jumped at the opportunity! Not only was this a way for us to support an extremely worthwhile cause but it was a way for our team to remain #togetherapart.

I met up with Lauren one morning last week to walk along the famous Gold Coast beaches (1.5m apart of course) to work together towards our goal of 1000km. There truly is nothing more spectacular than a sunrise to make you believe in miracles.

Will you walk with us as we walk for those who can no longer...

https://lnkd.in/gkiDaY2

SES WOW day (wear orange Wednesday)

helene — Wed, 20 May 2020 00:36:42 GMT

WOW to say thanks to all the wonderful volunteers that make up the SES (State Emergency Service). As a new SES volunteer in my small town of Chiltern North East Victoria, i am in awe of what SES volunteers actually do. Here is a small part of what SES crews do......

WHAT IS THE STATE EMERGENCY SERVICE?

The SES is a not-for-profit, community based, volunteer, emergency service enabled by both State and Local Governments.

The SES is the primary responder for storm and flood events. They also provide support to other agencies such as Police Service through performing additional functions including search and rescue, emergency traffic management, and road crash rescue.

The SES becomes involved in preparing for, and responding to, many different types of disasters and emergencies, by performing:

	CYCLONES & STORMS Performing temporary, emergency repairs Removal of fallen trees that are a threat to life.		VERTICAL RESCUE Rescuing people from heights and depths such as cliffs or ravines.
	FLOOD BOAT RESPONSE Assisting in emergency flood boat operations including: evacuations emergency supplies to flooded communities and search in flood waters.		ROAD CRASH RESCUE Rescuing people from crashed vehicles and performing vehicle extractions.
	SEARCHES Supporting the Police Service in undertaking urban, rural, forensic and evacuations searches.		EMERGENCY TRAFFIC MANAGEMENT Supporting the Police Service in incident site traffic control, road closure and diversions.
	URBAN SEARCH & RESCUE Supporting the Fire Service in response to structural collapse.		AGENCY SUPPORT Supporting other services in communications, welfare, lighting, air observation and resupply.
	INCIDENT MANAGEMENT Coordinating the responses of teams in the field and incident control		COMMUNITY EDUCATION Working with the media and public to communicate safety messages and warnings. Helping the community to be more resilient to prepare for and respond to inevitable disasters.

I know for our small community who don't have a full time Police Officer, seeing an orange SES outfit coming to help with sandbagging to stop your house being flooded, or getting up in the middle of the night to cut a tree up that has either fallen on your roof or across a dark road, can be a relief. The training provided to all SES volunteers is amazing and great skills for everybody to know. Thanks for reading to the end and i know that's you way of saying thanks to all the volunteers

Here are a couple of photos of my wonderful PEXA team supporting WOW day and some of the wonderful things we do in the Chiltern SES.

PEXA QLD Team supporting WOW dayMe in my outfitBig trees in the countryAnd another tree down

Bolt Burchill Tranter - 100 PEXA Settlements!

Morvanna — Tue, 19 May 2020 02:55:34 GMT

It seems like only yesterday that I was in Mossman celebrating Bolt Burchill Tranter becoming the first firm in the Cairns region to become PEXA Certified and today I had the pleasure of joining them in a virtual morning tea to celebrate the momentous milestone of hitting over 100 PEXA settlements.

As PEXA’s most northerly registered firm Bolt Burchill Tranter pride themselves in advancing their clients’ interests and strengthening their business and the local community and this milestone reinforces that this firm truly lives by their values.

Congratulations to the team. This is an amazing achievement that you should all be extremely proud of.

Davidson & Sullivan go digital

helene — Tue, 19 May 2020 01:18:29 GMT

Davidson & Sullivan Solicitors was established by Lionel Davidson & Tom Sullivan on the 1st day of August 1979. Since then the firm has built its reputation on providing quality and practical legal advice to a variety of valued clients. The firm is highly experienced in multiple areas of law with a focus on commercial, conveyancing, leasing, property development, civil litigation, elder law, wills and estates.

The team at Davidson & Sullivan have only recently joined PEXA and wanted to start just doing a couple here and there. Since they completed their first couple, they realised how much easier it is to complete matters via PEXA rather than attend a paper settlement, they haven't looked back.

Well done team!

Welcome Marland Law!

helene — Tue, 19 May 2020 01:06:39 GMT

Well done to Bjorn of Marland Law Bundaberg for being a part of a 3 way linked settlement. This was also his very first PEXA settlement.....Kudos to you for jumping right in there.

Client Authorisation Form

Morvanna — Wed, 13 May 2020 06:22:44 GMT

For each PEXA transaction, the practice must obtain a Client Authorisation Form signed by the Client or Client Agent (e.g. an attorney). It is essential that this form is completed and signed correctly.

The signed copy of the form must remain on file (either electronically or otherwise) throughout the lifecycle of your matter (including the obligation to retain for 7 years post completion).

Decide when this will be provided to clients (e.g. posted out with the engagement letter or handed to client in interview at the time of VOI)?

You can download a copy of the Client Authorisation Form by visiting the ARNECC website at http://www.arnecc.gov.au/publications

If you are a Subscriber that is a Representative, you must:

use the Client Authorisation Form for any Client Authorisation you enter into; and
except for Caveats and Priority/Settlement Notices you must enter into a Client Authorisation with your Client before the Subscriber Digitally Signs any Document; and
comply with the Client Authorisation; and
take reasonable steps to verify the authority of each Person entering into a Client Authorisation.

The below is an example of a completed Client Authorisation Form taken from MPR Guidance Note #1 – Client Authorisation Updated - February 2019 which can be found on the ARNECC website here.

Why is a Client Authorisation Required?

In electronic conveyancing a client will not be able to access the electronic lodgment network to sign an instrument or document. A Client Authorisation is required to give the client’s conveyancer or lawyer authority to sign the instrument or document on the client’s behalf.

When is a Client Authorisation Required?

A Client Authorisation is required whenever a lawyer or conveyancer represents a client in a transaction in an electronic lodgment network, except where the lawyer or conveyancer is preparing and lodging a caveat or, in those jurisdictions that have them, a priority notice.

How is a Client Authorisation Completed?

A Client Authorisation is completed by the client and the conveyancer or lawyer. Once complete, it is signed by the client or its attorney or agent as a granting of that authorisation.

Johanson Lawyers - PEXA Certified!

Hayley2 — Wed, 13 May 2020 05:24:29 GMT

At PEXA I believe that there would be no greater compliment than a demand for more.

Currently PEXA is available in QLD, WA, SA, VIC and NSW. But for one of our Gold Coast firms that still isn’t enough! Rod Johanson from Johanson Lawyers frequently contacts me to ask when PEXA will be active in Tasmania also. All I can say for now is watch this space Rod…

Johanson Lawyers are a respected law firm on the Gold Coast and its team is well known in the conveyancing community. They registered with PEXA in November 2018 and quickly embraced electronic settlements. So much so that they recently reached over 50 QLD PEXA settlements and are extremely close to a total of 100 transactions.

The staff at Johanson Lawyers rarely contact me for any assistance with their workspaces as they rely on the various support options available to them via PEXA Community, our wonderful Member Support team or just their own knowledge and experience within their team gained over time.

Johanson Lawyers are a leader within the PEXA Community on the Gold Coast and I encourage any member to reach out to them for guidance and advice. And it is for these reasons outlined above that I am proud to announce that Johanson Lawyers are now PEXA Certified or as I like to refer to them “Pexerts”!

Congratulations Johanson Lawyers.

PropertyX 2020 Connect QLD

Morvanna — Mon, 11 May 2020 03:51:19 GMT

We hope that you, your family and loved ones are safe during the unprecedented COVID-19 situation.

Coming to Queensland, PropertyX 2020 Connect is a virtual event series that aims to bring our member community together to upskill and share knowledge with peers and industry leaders, providing thought leadership and inspiration.

Alongside your Queensland property colleagues, this event is an opportunity to explore current market trends and receive the latest security guidance, particularly around new challenges we are facing and how to securely work remotely.

As our industry continues to navigate through this testing period, you’ll also hear from leading Australian economist, Craig Emerson, who will provide insights and predictions on the property sector and the nation’s economy.

QLD | Virtual Event Details
Date: Thursday 4th June 2020
Time: 11:00am (AEST)

Please register here.

We sincerely hope that you will be able to join us in this virtual event, held exclusively for our Queensland network.

PEXA’s ongoing support for QLD members during COVID-19 and beyond

Jess_Caire — Fri, 08 May 2020 00:54:48 GMT

PEXA is here to support the Queensland network through COVID-19 and in the months beyond. We’re here to help you keep your business moving during this difficult time and foster the best settlement experience possible – whether you’re a new or existing PEXA member. Here’s an update on what we’re currently providing to industry, in support of members. If you have any questions, please leave them below.

Half priced PEXA fees – an industry Better Together

We’re offering half price PEXA fees for all transfers and priority notices made on QLD properties to help you transition to digital settlements. This initiative is intended to support members as they navigate the operational change involved in making the switch and we hope this goes some way to relieving any pressure – particularly in light of the current climate.

A local team of experts ready to support you

PEXA is simple to use and one of the key benefits it provides is the flexibility for Queensland lawyers to continue executing settlement for clients from anywhere with internet access.

We have a dedicated team of local industry specialists available to offer you virtual support. This includes assistance with joining the platform and your own PEXA expert available to walk you through those first transactions.

In addition, our friendly support staff are available on national business days from 7.30am – 7.00pm AEST. They can be contacted by phone on 1300 084 515 or email at support@pexa.com.au.

A quick and easy onboarding experience to support the entire network

If you’d like to begin transacting on PEXA, you can commence onboarding via the Registration page here. Our teams are working hard to onboard and upskill our new members, to ensure they feel comfortable making the switch to PEXA and to minimise disruption to our existing members.

Resources for Queensland users

Below you’ll find a list of key Queensland PEXA guides:

Help Centre

If you have any questions, please leave them below. We hope you, your family and loved ones are keeping safe and well at this time.

Kind regards,
Jess

OSR Update

Jess_Caire — Wed, 06 May 2020 04:29:37 GMT

If you are an OSR Self Assessor you will have recently received an e-Alert in regard to Transfer duty lodgements, Transfers of partial interests and e-conveyancing & witnessing

Summary of the e-Alert is outlined below:

Transfer duty lodgements

The Office of State Revenue has made it easier for you to lodge some documents for transfer duty during the coronavirus (COVID-19) pandemic.

You can now scan and email documents to the Commissioner to meet your obligations, except where those documents need to be lodged with the Titles Registry (those documents will still need to be lodged by post).

For more information, please visit the website.

Transfers of partial interests and e-conveyancing

The Office of State Revenue is receiving queries about processing transfers of partial interests in property through PEXA.

These transactions cannot be processed through PEXA at this time

Example
A and B are on Title as joint tenants. A is relinquishing their interest to B for consideration of $650,000.

The correct way to enter this transaction in OSRconnect is:

Transferor:	A
Transferee:	B
Interest acquired:	50%
Consideration/Unencumbered value of entire property:	$1,300,000

This transaction is currently out of scope for the ELN environment and will not pass Stamp Duty Verification within the ELN service provider’s platform.

Incorrect data entry can result in the miscalculation of duty in circumstances where a concession is claimed. It may also mean a self assessor is providing false information to the Commissioner, which is an offence under the Taxation Administration Act 2001.

For more information about entering transactions in OSRconnect, please visit the website

Witnessing

We note that the Registrar of Titles has provided guidance on alternative witnessing provisions that can be used to assist in witnessing of documents. The Commissioner will accept witnessing under the same conditions for OSR forms (other than those in the form of statutory declarations).

QLD Digital Property Webinar on Tuesday, 21 April 2020

Morvanna — Wed, 29 Apr 2020 04:56:56 GMT

QLD Digital Property Webinar on Tuesday, 21 April 2020

Thank you for all attendees of our Digital Property Webinar last Tuesday as well as a big thank you to Professor Sharon Christensen & Simon LaBlack for being our guest speakers.

During the webinar Simon addressed how to effectively deal with the practical everyday matters that arise when transacting property on PEXA, with a focus on maintaining compliance with Lexon’s Conveyancing Protocol. He provided first-hand practical tips to assist practitioners towards digital readiness, implementing best practice (including VOI for PEXA Transactions) and effective technology, systems and processes to improve outcomes for both lawyers and clients.

Sharon addressed electronic signing of contracts including the fundamental rules and key risks, as well as how to tender in an electronic settlement – what to do and how to prove you are you are ready willing and able.

If you missed the webinar or would like to watch it again you can do so here (Then select QLD Webinars).