All Ideas and Suggestions posts

Re: Positive TAC for activity prior to work space creation

MarcusLiley — Wed, 27 Feb 2019 07:43:59 GMT

i misunderstood your comment. Yes , encumbrances do appear in the Land Titles tab/screen.

has rung (thank you) & reinforced the need for all practitioners (when opening or accepting invite to WS) to check the details in the Land Titles tab and compare them to the details on Landgate search of Title - something I've obviously not been paying enough attention to! Lesson learned.

Re: Positive TAC for activity prior to work space creation

DMc — Wed, 27 Feb 2019 07:18:01 GMT

wrote:

Hi Nick

In WA PEXA does not show interests registered on the title, caveats, etc.

We have to obtain a search from Landgate to obtain that information.

Marcus

You mentioned something about the Land Title screen in WA not showing registered interest like caveats etc... Strange since mine does.

You are right about the suggestion of improving the subscriber UX, it should REALLY warn &/ flag the fact of recent +'ve activity even prior to WS opening. NOT Hidden below the scroll line!

Perhaps that would be obsolete in the PEXA plus marketplace when PEXA is supplying the WA Title search on workspace opening...

Re: Positive TAC for activity prior to work space creation

MarcusLiley — Wed, 27 Feb 2019 06:13:53 GMT

Hi Nick

In WA PEXA does not show interests registered on the title, caveats, etc.

We have to obtain a search from Landgate to obtain that information.

Marcus

Re: Positive TAC for activity prior to work space creation

MarcusLiley — Wed, 27 Feb 2019 22:37:34 GMT

Instructions for unconditional contract received 18/9/18. Search showed Mortgage to CBA.

Incoming Proprietor opened WS PEXAxxx 19/12/18. TAC same day showed activity 30/10/2018 (lodgement of Memorial). I was invited after TAC

No subscribers were provided Notification of positive TAC.

You could argue that (because 3 months had elapsed since search) both Subscribers should have ordered a fresh service prior to opening WS.

However, the point is:

PEXA received a positive TAC
Service Agreement states Subscriber should be notified - they were not!
Support advised that PEXA do not send Notification if they receive TAC that identifies activity prior to date WS created (Ticket PTRxxx) - they should!

FYI I'm in WA.

Re: Positive TAC for activity prior to work space creation

GeorgePolus — Wed, 27 Feb 2019 05:53:42 GMT

Hi Marcus,

Nick is correct about details appearing on title.

In addition, when PEXA receives land title data into the workspace from the Land Registry, PEXA immediately initiates a Title Activity Check (TAC) seeking for notification from the Land Registry of activity on title for the interval; Date of Registry Information receipt less 60 calendar days.

If activity on title is detected, the Title Activity segment at the bottom of the Land Title data screen will show that a Positive TAC has been received. From here, the user may navigate to identify:

The nature of the activity on title - Dealing lodged, Dealing registered etc.
Date and time of activity
Dealing type.

PEXA always then allows for Information Re-supply which refreshes land title data.

Please let me know if you have more questions or if you believe you have identified an issue.

Regards,

George

Re: Positive TAC for activity prior to work space creation

LG — Wed, 27 Feb 2019 05:20:43 GMT

Hi , after you add the title to the workspace the Title Activity Check should identify any activity that occurred in the last 60 days. I opened a workspace recently and received an email notification regarding positive title activity for documents that were registered two days prior. This was for a Vic security though, which jurisdiction were you in?

Re: Positive TAC for activity prior to work space creation

Karolidis_and_Co — Wed, 27 Feb 2019 05:09:01 GMT

Hi Marcus

I don't understand the issue - when opening the workspace and inputting title details, PEXA provides title details as at that point in time. Meaning if there are other proprietors/interests registered on the title, caveats, etc. they are shown.

Any recent activity will be shown on the title (unless an interest was for example registered and then removed prior to creating the workspace).

Can you please provide any further details regarding the issue to help us identify where the risk/problem can arise?

Regards

Nick

Positive TAC for activity prior to work space creation

MarcusLiley — Wed, 27 Feb 2019 04:59:35 GMT

I've just learnt (the hard way) that PEXA does not notify subscribers if a positive TAC identifies activity prior to the date work space (WS) was created.

This is despite the fact that Service Charter states:

PEXA will promptly provide a notification to the Subscriber if the Title Activity Check indicates activity on the Land Title Reference. Notification will include details of the document type and dealing number of any new activity on the Land Title Reference.

PEXA Support advised that a Title Search should identify activity prior to WS creation.

However, if I order search of Title today, don't open a WS for a fortnight & the first TAC identifies activity in that fortnight PEXA will not provide notification.

Am I therefore expected to search Title immediately prior to opening a WS?

PEXA - your Service Charter says you will notify subscriber if a TAC identifies activity. Please honour your agreement & provide notification (even if the activity is prior to date WS was created)!

Re: Payment of Stamp Duty in Qld

MeganThompson — Wed, 20 Feb 2019 05:44:52 GMT

Raelene you raise a really good point here - we often find it annoying to receive the funds in trust from the pexa settlement and then have to draw the cheque after. Would be much better if it was an automatic payment like title registration fees.

Thanks for posting this topic it's raised a great discussion in our office and look forward to hearing the outcome.

Re: Payment of Stamp Duty in Qld

Morvanna — Wed, 20 Feb 2019 00:32:16 GMT

That is a fantastic idea to streamline the QLD stamping process as well as removing room for error Raelene. Hopefully this is something OSR will look at implementing at some stage in the very near future.

Re: Payment of Stamp Duty in Qld

Jess_Caire — Tue, 19 Feb 2019 08:51:55 GMT

You raise such a great point. The payment system between OSR and PEXA can be clunky. We are working with the OSR closely and will keep you posted.

You've raised a really good work around here, that I am sure your peers are grateful for!

Thank you!

Payment of Stamp Duty in Qld

Raelene_McD — Tue, 19 Feb 2019 06:28:08 GMT

Will there be any discussions with the Office of State Revenue to set up the payments for stamp duty to be programmed similar to that of the title registration fees?

The current work around with inputting the Bpay details for the OSR is fine but it would be ideal knowing that the payment is automatic and can’t be missed. It is really important when choosing to pay via Bpay that you select the correct option in stamping to create the payment, namely, “Received by the self assessor before electronic lodgement network settlement” rather than “Committed to be paid as part of the electronic lodgement network settlement”.

The wording causes confusion and can potentially lead to forgetting to pay the Transfer Duty which is why it would be much easier if the system automatically created the payment direct to OSR. I have been guilty of selecting the incorrect option and it took some time to understand why the workspace wasn’t balancing. A more streamline option would make the process much easier and more effective.

Re: Ready/Ready

DMc — Mon, 18 Feb 2019 04:44:41 GMT

Agreed!
Would also like to optionally/automatically inform the all/selected contacts, listed under Settlement Notifications of READY/READY status and proceeding towards Settlement TIME & DATE!

Re: Confirming Destination References/Details

Karolidis_and_Co — Mon, 18 Feb 2019 02:57:02 GMT

Hi there

Unlike a bank transfer, my understanding is that with a BPAY transfer, if the reference number (as opposed to the BPAY number) is incorrect, the transfer will still occur - bank transfers generally bounce if the account # is not correct as the BSB is not associated with that account generally.

I expect the way to resolve is with the relevant institution quoting the mistaken reference number and the correct reference number and they should be able to re-allocate the amount to the correct account.

Regards

Nick

Re: Confirming Destination References/Details

VanessaCox — Mon, 18 Feb 2019 02:50:01 GMT

Just wondering if there is a process for line item destinations eg: BPay or Third Party that have been incorrectly imputed with the reference number or account number being incorrect and the matter has settled.

thanks

Re: Ready/Ready

CourtneyFitzgerald — Sun, 17 Feb 2019 23:02:53 GMT

100% the best idea yet!

Completion of a notice of sale in a family law property transfer - NSW

AnnaN — Mon, 25 Feb 2019 00:48:58 GMT

It would be helpful if in a property transfer pursuant to family law court orders it is optional to include the area of the property. This was the case in the days of the paper notice of sale and eNOS. In these types of matters there is no relevance or need to obtain a copy of a deposited plan and having to insert the area in the notice of sale requires a deposited plan which is extra unnecessary expense for a family law matter.

Re: Ready/Ready

DandyCandy — Fri, 15 Feb 2019 00:43:50 GMT

I second that! Sounds like a brilliant idea.

Ready/Ready

Karolidis_and_Co — Fri, 15 Feb 2019 00:15:53 GMT

To celebrate the achievement of workspaces progressing to Ready/Ready - can someone with creative skills add a fireworks or champagne animation? My staff and I feel this would give everyone a kick!

Re: Cheque direction/settlement statement

Karolidis_and_Co — Fri, 15 Feb 2019 00:11:06 GMT

Hi there

Not sure if a separate upload of the settlement statement would help in your situations, it appears that the purchaser's representatives are not uploading the correct funds required to settle which is causing your issues.

If parties upload the correct funds required to settle it should be an easy process for you to determine whether the loan funds + linked account are sufficient or whether there is a shortfall.

That being said, I have noticed banks sometimes forget that we cannot see the lodgement fees for the banks until they prepare the mortgage, hence the "Total funds for settlement" that we can provide does not include these extra lodgement fees (and therefore once the banks add their docs, total funds required will likely need to increase for these fees).

Regards

Nick