All PEXA Community Blog posts

Re: 5in5 with Bettina Sheeran, Partner at Maddocks and Glenn King, PEXA CEO

DMc — Tue, 25 Feb 2020 04:41:19 GMT

Hey Glenn, Great to hear from you in 5in5.

Burning question; Are you related to Norman from Yes Man?

Re: 5in5 with Bettina Sheeran, Partner at Maddocks and Glenn King, PEXA CEO

DMc — Fri, 21 Feb 2020 09:23:20 GMT

Always happy to provide feedback on any and including the FSS pilot trial if you want it.

Love your engaged and happy member outlook.

Looking forward to being able to settle any-where, any-time! Few things to address first like signing from mobile device, adapting the invisible keyboard for enhanced webserver security etc...

5in5 with Bettina Sheeran, Partner at Maddocks and Glenn King, PEXA CEO

Aoife — Fri, 21 Feb 2020 00:26:29 GMT

Bettina dropped into the PEXA office to chat with Glenn about the environmental benefits of electronic settlements, Maddocks' plans for an end-to-end conveyancing process and Glenn's focus for the next 12 to 18 months.

Find out what they had to say...

5 in 5 2020:

Episode One: 5in5 with HWL Ebsworth - The Utopia of Conveyancing

5 in 5 2019:

Re: Agile in Motion at PEXA

DMc — Thu, 06 Feb 2020 00:50:27 GMT

This article is interesting to read too...

https://opensource.com/article/20/2/devops-vs-agile

5in5 with HWL Ebsworth - The Utopia of Conveyancing

Aoife — Thu, 20 Feb 2020 22:50:12 GMT

What better way to kick off 2020 than with a look at the future!

Partner at HWL Ebsworth, Michael Mammen and PEXA Group Executive, James Ruddock discuss what 'the utopia of conveyancing' looks like, what developers expect from the online settlement process and how national consistency could benefit the market from a large law firm perspective.

5 in 5 2019:

5 in 5 | Highlights 2019

Aoife — Mon, 23 Dec 2019 02:20:23 GMT

Hi Community,

A big thank you to all of our members and extended network who shared their industry wisdom, opinions and experiences with us on 5 in 5 this year - Thomson Geer, HWL Ebsworth, Goldfields Group, AIC National, Cornwalls, NAB, Hunt & Hunt lawyers, Gadens, BOSS Conveyancing and CXINLAW.

Here are some of the many highlights from 5 in 5 in 2019.

Re: Ensure you’re well prepared for the upcoming holidays

MatthewRay — Thu, 05 Dec 2019 01:03:22 GMT

Hi - thank you!

Re: Ensure you’re well prepared for the upcoming holidays

Jess_Caire — Thu, 05 Dec 2019 00:54:12 GMT

apologies for the delay -

Confirming that the following dates have been opened up for financial settlements in Queensland in PEXA –

27/12/2019

30/12/2019

31/12/2019

Lodgement will not take place however until the LR is reopened on the 2 January.

REIQ and PEXA | Digital progression in the property market

Aoife — Mon, 02 Dec 2019 08:08:24 GMT

Join REIQ CEO, Antonia Mercorella and PEXA's Chief Customer Officer, Lisa Dowie in the Sunshine State as they discuss the REIQ's take on digital progression in Queensland and nationally.

Re: Ensure you’re well prepared for the upcoming holidays

MatthewRay — Wed, 27 Nov 2019 21:18:21 GMT

Hi , thanks for these tips.

Just wondering whether or not any guidelines are in place for settlements between Christmas and New Year. I have tried to create a Financial Settlement Date in a workspace between Christmas and New Year, and have been unable to select any of the business days.

I understand that in previous years financial settlements could occur, but lodgement would take place after New Year. Will that be the same again this year? If so, can you please let us know when we will be able to create Financial Settlement Dates between Christmas and New Year?

Re: 5 in 5 with CXINLAW - customer experience in the legal industry

DMc — Tue, 26 Nov 2019 02:57:23 GMT

In the process of building CX perhaps you could explain who you are, and what makes you an expert in Customer eXperience (CX).

One tip I could offer, as a customer would be to complete your profile details and give some personable background, so people can see who you are (as a person- not your company or where you work) and lay down a foundation of some person-person trust interaction, towards starting that conversation, need to start with basic interaction before you progress to business/marriage proposal...

Complete your profile towards building trust.

Looking forward to hearing more about CX.

Re: 5 in 5 with CXINLAW - customer experience in the legal industry

CarlWhite — Tue, 26 Nov 2019 01:10:12 GMT

Thanks for watching!

I'm here to answer any questions that occurred to you during this conversation with Lisa.

Tell us how PEXA has improved your service delivery and clients' experience ("CX") or how your team is focusing on CX more broadly as a goal.

5 in 5 with CXINLAW - customer experience in the legal industry

Aoife — Fri, 20 Dec 2019 00:31:41 GMT

Join Lisa Dowie, PEXA Chief Customer Officer and Carl White, Director and CEO of CXINLAW as they discuss customer experience (CX) in the legal industry.

CXINLAW works with law firms and other legal providers to deliver the perfect client experience. In this month's 5in5, Carl shares his view of the role technology plays in CX, the importance of your staff's experience and to top it off, Carl gives some easy tips for viewers to kick start their CX journey.

If you have any CX questions for Carl, please post them below - he's ready and waiting to answer your questions.

VIEW: https://www.youtube.com/watch?v=lxsIZvxc6vk&feature=youtu.be

Previous episodes 2019

PEXA and Loop Law Integration

emily_can — Mon, 11 Nov 2019 01:33:32 GMT

Seamless sync of technology for Loop Law and PEXA as a new integration is launched!

The new Financial Settlement Summary (FSS)

ohunter — Fri, 08 Nov 2019 01:10:03 GMT

The new Settlement Summary FSS is in a limited pilot from November 11. We have listed the three main changes to the settlement summary below. If you are participating in this pilot and require further clarification or have any questions please reach out to your account manager or PEXA representative.

The three key features for this pilot are:

Simpler path to agree on the Adjustments
Status Flags/indicators included
FSS Auto calculation
- Vendor Surplus via selection of a button
- Shortfall via selection of a button

Ensure you’re well prepared for the upcoming holidays

Donna_Rogers — Wed, 11 Dec 2019 01:17:09 GMT

Re: NEW VIDEO!: A minute with SA's industry leaders

Aoife — Thu, 24 Oct 2019 00:40:52 GMT

- new video!

Re: 5 in 5 with HWL Ebsworth and Goldfields Group

Karen — Mon, 21 Oct 2019 00:15:21 GMT

Good job Aoife, love Michael's PEXA coloured Jacket. Great to see both the Lawyer and Developer talking about the benefits of eConveyancing.

Re: 5 in 5 with HWL Ebsworth and Goldfields Group

Josh — Sun, 20 Oct 2019 23:48:53 GMT

A great 5 in 5 Aoife! We don't often hear directly from the end clients either the purchaser, seller or the Property Developer. I love this quote below

Re: 5 in 5 with HWL Ebsworth and Goldfields Group

Aoife — Sat, 19 Oct 2019 12:39:45 GMT

5 in 5 with HWL Ebsworth and Goldfields Group

Aoife — Fri, 20 Dec 2019 00:30:28 GMT

Michael Mammen, Partner at HWL Ebsworth takes Marcus' place in this month's 5 in 5, speaking with one of his most valued developer clients, Marco Gattino, Managing Director at Goldfields Group.

Marco shares the developer’s view on PEXA, national consistency and the benefits both developers and their clients experience from digital settlements.

Previous episodes 2019

Re: NEW VIDEO!: A minute with SA's industry leaders

Aoife — Sun, 13 Oct 2019 23:02:52 GMT

A new video added of one of industry's SA leaders - enjoy!

Re: Can you guess what they're talking about in our next 5 in 5?

Aoife — Tue, 08 Oct 2019 00:52:08 GMT

Good one , they definitely touch on PEXA Projects.

From a developers perspective, they don't use PEXA Projects but reap the benefits...

Re: Can you guess what they're talking about in our next 5 in 5?

DMc — Tue, 08 Oct 2019 00:28:22 GMT

Ermm developer you say, might be something to do with PEXA projects?

Can you guess what they're talking about in our next 5 in 5?

Aoife — Tue, 08 Oct 2019 00:24:34 GMT

Coming soon, the next episode of 5 in 5. Hosted by Michael Mammen, Partner at HWL Ebsworth who discusses digital conveyancing on a local and national scale from a developer's perspective with one of his most valued clients, Marco Gattino, Director at Goldfields Group.

Can you guess what they're talking about?

Post your guesses below...

Michael Mammen, HWL Ebsworth and Marco Gattino, Goldfields Group

Dress your firm for success with PEXA

HeatherC — Tue, 08 Oct 2019 00:10:47 GMT

We know that change can sometimes be a difficult thing to embrace, and the more prepared you are, the higher the likelihood of you feeling comfortable with a new process. Therefore, when your firm decides to embark on the digital settlement journey with PEXA, it’s important that it is set up for success. Done correctly, your firm will be more able to smoothly adapt to changes that come with adopting a new process. Below, you’ll find a handy guide to help those new to PEXA that experts may also refer to as a checkpoint.

1. Setting up user profiles

The first and only user PEXA will set up for your organisation’s profile is a Subscriber Manager. Subscriber Managers have the highest level of access in PEXA, and the Participation Agreement provides that every Subscriber must have at least one.
There are two other user types in PEXA – 1) Subscriber Administrators, who have certain administrative rights below the Subscriber Manager, e.g. can add or remove Users; and 2) Users/Signers – the latter having signing rights. Access more information here about these user types. These will be set up by the Subscriber Manager.
When a User first accesses PEXA, they will be required to set up both their password (we recommend a minimum of ten characters, and a mix of upper and lower case letters, numbers, and special characters) and two security questions. These security questions will be used by our Member Support Team to authenticate users when they call requesting assistance. It is important that neither one’s password nor the answers to their security questions are shared.
Every person in an organisation who is required to access PEXA must do so via their own User profile. Sharing of User profiles is prohibited by the e-conveyancing legal framework.
Unless an exemption applies, only ‘natural persons’ may have a User profile, which means that teams, divisions, and those who ‘job share’ cannot share a User profile.
Note that Users must regularly log in to PEXA to maintain their profiles. Users who do not log in to PEXA for 100 days will be considered ‘inactive,’ and will have their profiles suspended. Should this occur, Subscriber Managers may reinstate their access. Access frequently asked questions on inactive Users here.

2. Securing your access with Multi-Factor Authentication

Following the establishment of their profile, a User will be required to set up multi-factor authentication (MFA) using their mobile phone. Further information about MFA can be found here.
When logging in to PEXA, Users will be required to enter a one-time passcode following their password. This password can be received via SMS or a smartphone app.
For Users who intend on accessing PEXA via multiple devices (for example, both an office and home computer), or will be using PEXA whilst abroad, it may be preferable to use the smartphone app. More information here.

3. Digital Certificates

A firm can have as many Signers as required, subject to regulatory requirements and the firm’s internal policies.
Every User who has authority to sign in PEXA must have their own Digital Certificate and PIN. Sharing of Digital Certificates is prohibited by the e-conveyancing legal framework.
The following signing activities occur in PEXA, and should be considered when planning who in an organisation requires a Digital Certificate (ensuring that there are a sufficient number of persons with signing capability in place for employee leave, etc) –
- Signing of land registry instruments – this permission should only be assigned to people who are permitted to sign land registry instruments (please note, each jurisdiction has different rules governing this, more information here)
- Signing of the Financial Settlement Schedule (by all parties/Subscribers to the transaction)
- Authorising the use of trust money – this permission may only be assigned to someone who is on record with a Subscriber’s bank as being a trust signatory, and their name in PEXA must perfectly match the name recorded by the bank
- Activating new Users after they have been created
- Authorising corrective payments, in circumstances where incorrect account information has been entered into PEXA and a settlement payment rejected

4. Standard Operating Environment

Information about minimum system requirements and supported browsers may be found in PEXA’s standard operating environment here.
For the best and most effective access to PEXA, it is recommended these requirements be followed.

NEW VIDEO!: A minute with SA's industry leaders

Aoife — Thu, 24 Oct 2019 00:37:11 GMT

Kristie from Think Pink Conveyancing shares her experience transacting on PEXA and how it helps her as a stay at home Mom.

Emma ( ) speaks to Dan about her experience with PEXA's Support Centre and the benefits she enjoys when transacting online.

Mark Berry from Four Points Conveyancing speaks to PEXA's Dan Roesler about why he loves being a conveyancer and what PEXA does for his business.

Industry leader, Michelle Lihou from Goolwa Conveyancing sits down with PEXA's Dan Roesler to discuss her favourite things about transacting online in South Australia.

5 in 5 | B.O.S.S Conveyancing tells us about its customers' experience with PEXA Key

Aoife — Thu, 17 Oct 2019 00:47:46 GMT

PEXA CEO, Marcus Price discusses PEXA Key with B.O.S.S Conveyancing's Director Sally Nguyen and Krystle Kocik, PEXA's EGM of Product.

Sally and her team piloted PEXA Key and is actively using it today, in her firm and with her clients. Hear how her homebuyers found it and what this critical layer of security means for her business.

Read more about PEXA Key here or on Community.

PEXA Key Media

Previous episodes 2019

Re: New alert banner when signing Lodgment Instructions | R10.1.1

Clarkee — Mon, 02 Sep 2019 22:48:22 GMT

Hi Team, will this alert be visible for all role types?

Re: New alert banner when signing Lodgment Instructions | R10.1.1

DMc — Mon, 02 Sep 2019 09:05:55 GMT

Thanks for Listening and enhancing the User Experience of PEXA.

Would be nice (UX enhancement) to add at least a link or a view (scaled-down image of encumbrance section might fit nicely) of the Land Title being referred to here...

Would like to see same UX enhancement for Documents etc before they are signed on the signing screen.

New alert banner when signing Lodgment Instructions | R10.1.1

Jarrod_McAleese — Mon, 02 Sep 2019 05:46:55 GMT

PEXA is always working to deliver a seamless settlement experience, with network feedback key in helping driving platform enhancements.

As part of PEXA’s upcoming Release 10.1.1, a new alert banner when signing lodgement instructions will be introduced.

When proceeding to sign the Lodgement Instructions, if there are Mortgages or Caveats on title in the Workspace, and there is no associated Discharge of Mortgage or Withdrawal of Caveat, a banner will display within the Lodgement Instructions panel on the signing page. The alert advises the user to review any existing claims or encumbrances on title before proceeding.

This does not prevent you from proceeding with your Workspace to Settlement and Lodgement but does act as a helpful reminder.

We are currently planning for this feature to go-live as part of PEXA’s next platform deployment on 7 September. If you have any questions about this functionality, please reply to this post.

Re: 5 in 5 with Shane Jacob, AIC National President and Marcus Price, PEXA CEO

DMc — Thu, 15 Aug 2019 04:02:32 GMT

Flip the script... Look forward to the same questions being answered by the other ELNOs.

Great work on the handy list of previous episodes too!

5 in 5 with Shane Jacob, AIC National President and Marcus Price, PEXA CEO

JulieKhoo — Tue, 15 Oct 2019 05:07:33 GMT

In a flip of the script, Shane Jacob, AIC National President, has joined us on the 5 in 5 set to ask Marcus industry’s pressing questions.

Does PEXA plan to become a conveyancing firm?; What is PEXA doing to help the banks streamline their settlement processes?; and more.

Find out in this month’s 5 in 5.

What is the digital conveyancing timeline for TAS, NT and ACT?: PEXA was created to fulfil the Council of Australian Governments’ (COAG) initiative to deliver a single, national e-Conveyancing solution to the Australian property industry and that’s exactly what we plan to do. PEXA is in active discussions with Tasmania, the Northern Territory and the ACT to bring e-Conveyancing to life in those jurisdictions and hopes to be in a position to communicate timelines to industry over the coming 12 months. Pleasingly, the legislation which enables e-Conveyancing has already passed in Tasmania and the Northern Territory.

Does PEXA recommend certain security procedures in the fight against fraud?: Beyond the Subscriber Security Policy which provides security requirements for our members, PEXA highly recommends the use of new app PEXA Key for the secure exchange of source account details and vendor bank details, removing the vulnerabilities associated with email. Further, PEXA has a dedicated Security page on the e-Conveyancing Community for PEXA members to stay up-to-date with PEXA’s security announcements, to raise security concerns and learn business tips to stay secure online.

How has the recent 1 July compliance date in NSW been received?

Prior to 1 July, 85% of all possible dealings in NSW were being lodged electronically which is testament to that market in its early adoption of e-Conveyancing. As a result, the 1 July compliance date passed seamlessly.

One of the most significant metrics we measure when understanding how the industry is embracing e-Conveyancing is our Net Promoter Score (NPS)*.

NPS measures the willingness of members to recommend PEXA to others and PEXA captures this feedback directly from its members via the in-platform feedback tool. As of August, the NSP for NSW sits at an impressive 62 which is a 33% increase on March 2019. *NPS is measured between -100 and +100. A score of 50 is considered “excellent” and 70 is considered “world class”. Apple’s most recent Net Promoter Score is 47.

PEXA has limited transactions we can conduct online in Western Australia. What work are you doing with Landgate in the view of creating a shorter timeframe to transact fully online? ?: PEXA is actively working with Landgate on this matter and are ready to assist Western Australia in increasing scope. At present, Landgate has a number of technical priorities to assist in the introduction of competition in the ELN market. Once that work is complete, it is likely focus will return to broadening out the volume of transactions that can be completed online.

As the PEXA platform continues to evolve, how does PEXA recommend that we continue to up-skill our business’ and staff?

PEAK Bodies continue to be central hub for PEXA members to stay up-to-date and trained on industry and e-Conveyancing changes.

Help articles, free webinars and upcoming changes to the platform can also be found in one central location, on the e-Conveyancing Community. PEXA’s Support Centre is also available to answer any of your PEXA platform questions.

Previous episodes 2019

Re: Working Outside the Office?

DMc — Wed, 14 Aug 2019 07:33:13 GMT

What would you recommend as far as redundancy goes... For example, say if a practitioner office was struck by lightning which fried all the Computers, landline phone, routers on their local network and smart-phone with the Two Factor Authentication (2FA) app... hopefully, the DigiCert was not plugged in at the time too...

SA Industry Leadership Series

danielroesler — Thu, 01 Aug 2019 00:42:38 GMT

"A helping hand from your South Australian peers"; highlighting the work of the EC Best Practice Group

Re: Community turns 3!

Clarkee — Sun, 28 Jul 2019 22:14:29 GMT

e-Conveyancing has been both a challenging and rewarding journey, bringing an industry into cahoots together.

Thank you Community Managers for providing the tool to allow us all to collaborate.

Re: Community turns 3!

LawyersConveyancing — Fri, 26 Jul 2019 08:11:59 GMT

Hear hear!

Peter Mericka

Lawyers Conveyancing

Re: Community turns 3!

goolwaconveyancing — Fri, 26 Jul 2019 06:15:24 GMT

Thank you, Community Managers, TJ, PEXA and all the superusers - what a marvellous tool for all PEXA users.

Would have been lost in the early days without this platform - all of you - love ya work !

Community turns 3!

TJ — Fri, 26 Jul 2019 05:39:15 GMT

This week the e-Conveyancing Community turned 3!

A lot has happened in three years and Community has grown immensely. It now attracts over 25,000 Unique Visitors a month and 160,000 Page Views, has 7,059 members and is still growing everyday with over 150 new members joining in June!

It wouldn’t be what it is today without the help from everyone who uses it, the members who provide feedback, ask questions and the amazing collaborators who provide the answers.

A special shout-out to our Community Super Users who generate a whopping 17% of the content on Community with their posts, answers and discussion. Thank you for being thought leaders and making a positive contribution to the development of e-conveyancing.

who's posted 506 times, provided 15 Accepted Solutions, liked 1,265 posts and received 441 likes himself!
173 Posts, 15 Accepted Solutions, 378 Likes Given and 231 Likes Received.
165 Posts, 437 Logins, 151 Likes Given and 290 Likes Received.
156 Posts, 21 Accepted Solutions, 471 Logins, 197 Likes Received.
134 Posts, 7 Accepted Solutions, 144 Likes Given, 137 Likes Received.
130 Posts, 3 Accepted Solutions, 158 Likes Given, 183 Likes Received.
90 Posts, 6 Accepted Solutions, 573 Likes Given , 1,877 Page Views.
82 Posts, 6 Accepted Solutions, 1,042 Logins, 133 Likes Given.
80 Posts, 429 Logins, 234 Likes Give, 133 Likes Received.
68 Posts, 313 Logins, 4 Accepted Solutions, 34 Likes Received.
64 Posts, 10 Accepted Solutions, 102 Likes Given, 171 Likes Received.
57 Posts, 190 Logins, 57 Likes Given, 48 Likes Received.
45 Posts, 3 Accepted Solutions, 268 Likes Given, 65 Likes Received.
42 Posts, 973 Logins, 3 Accepted Solutions, 50 Likes Given.
36 Posts, 487 Logins, 119 Likes Given, 113 Likes Received.
34 Posts, 107 Logins, 635 Minutes Online, 70 Likes Received.
27 Posts, 209 Logins, 2782 Minutes Online.
21 Posts, 142 Logins, 43 Likes Given, 38 Likes Received.
20 Posts, 2 Accepted Solutions, 201 Logins, 46 Likes Received.
18 Posts, 78 Logins, 740 Minutes Online, 28 Likes Received.

It’s been a long and rewarding journey managing and building Community a journey which all started with @Anna and @Emily in 2016!

Community is always changing and growing, take a look at our first day:

Now Community looks a lot different, we’re proud to see how much content comes from you, our Users (66% of posts) and how valuable a tool it has become, not just to PEXA Members but to all industry participants.

Thanks for a great three years, look forward to seeing you all in Community for many years to come.

Re: Community Turns Two!

TJ — Tue, 23 Jul 2019 04:26:50 GMT

Haha, thanks !
So old we're forgetting it's our Birthday

Re: Community Turns Two!

goolwaconveyancing — Tue, 23 Jul 2019 04:23:24 GMT

Happy Birthday to all the Superusers and the wonderful team who assist us on the PEXA community !

Re: Community Turns Two!

DMc — Tue, 23 Jul 2019 04:20:15 GMT

Community 3rd Birth~~day~~week Celebrations

Here are some candles to celebrate this milestone!

Make a wish!

Re: 5 in 5 with Hunt & Hunt Lawyers featuring NAB and Gadens

DMc — Thu, 18 Jul 2019 07:14:06 GMT

Congratulations to the new CEO of PEXA! Even if only for 5 minutes... :-) On-ya Lachie!

5 in 5 with Hunt & Hunt Lawyers featuring NAB and Gadens

Aoife — Tue, 30 Jul 2019 06:29:53 GMT

Lachlan O'Brien, Associate at Hunt & Hunt Lawyers takes on Marcus' role in this episode of 5 in 5, speaking with Alicia Crossett (NAB) and Aidan Brenkovich (Gadens) about the common issues industry is facing, and what the banks and panel firms are doing to address them.

Previous episodes 2019

Re: 5 in 5 with Jyh Gusew, Community Superuser and Marcus Price, PEXA CEO

DMc — Wed, 19 Jun 2019 09:22:36 GMT

Well done @jgusew!

Don't forget to continue to watch on YouTube and hit the like button...

Continue to watch in YouTube - opens new tabSubscribe and hit the bell to be informed of new updates.

Bell selected/enabled

Re: 5 in 5 with Marcus Price, PEXA CEO and Thomson Geer's Sarah Rizk

Aoife — Wed, 19 Jun 2019 01:45:44 GMT

, Jehiah's 5in5 is up!

https://community.pexa.com.au/t5/PEXA-Community-Blog/5-in-5-with-Jyh-Gusew-Community-Superuser-and-Marcus-Price-PEXA/ba-p/16398

5 in 5 with Jyh Gusew, Community Superuser and Marcus Price, PEXA CEO

Aoife — Wed, 17 Jul 2019 23:40:47 GMT

Join Jyh Gusew as he catches up with Marcus Price about Cornwalls’ contribution to the evolution of the PEXA platform, the importance of providing feedback and how industry’s collaboration has evolved over time.

Learn who the Community Superusers are from 2018 and 2019.

PEXA's Member Product Panel can be accessed here.

Other episodes 2019

Re: 5 in 5 with Marcus Price, PEXA CEO and Thomson Geer's Sarah Rizk

jgusew — Tue, 28 May 2019 08:31:42 GMT

Wow, so good to be back among the community! Just going to get this in here quick before you see the video - I promise my training skills are way better than my acting skills.

Thank you ! I had a blast today. Thanks also !

PEXA are always such great hosts.

close! I believe it was two takes - definitely my fault, couldnt find my big boy words.

your turn next buddy! The camera will love you!

Re: 5 in 5 with Marcus Price, PEXA CEO and Thomson Geer's Sarah Rizk

Josh — Tue, 28 May 2019 06:43:49 GMT

Well done @jgusew!

And thanks for your kind comments. The team will be chuffed!

We still have a lot of enhancements coming into Projects over coming weeks and months which is exciting and also necessary. We don't like standing still at PEXA and we will always be looking for new and better ways to settle these large developments for our members.

You and Ros have been trailblazers with PEXA Projects and we appreciate the ongoing support and feedback!

Re: 5 in 5 with Marcus Price, PEXA CEO and Thomson Geer's Sarah Rizk

DMc — Tue, 28 May 2019 07:03:25 GMT

Another SuperUser Video Star!

Was it done in one take?

Re: 5 in 5 with Marcus Price, PEXA CEO and Thomson Geer's Sarah Rizk

Aoife — Tue, 28 May 2019 04:35:46 GMT

Jehiah Gusew (Cornwalls) and Marcus Price (PEXA CEO)

Watch this space!

Re: 5 in 5 with Marcus Price, PEXA CEO and Thomson Geer's Sarah Rizk

Aoife — Mon, 27 May 2019 04:42:06 GMT

Thanks , the team will really appreciate your positive feedback.

Aoife

Re: 5 in 5 with Marcus Price, PEXA CEO and Thomson Geer's Sarah Rizk

SarahF — Mon, 27 May 2019 04:19:33 GMT

Thank goodness for PEXA Projects!! Such a time saver for multi-lot settlements. Radford and the PEXA team have done a fabulous job of meeting the needs of developers and their legal representatives.

Working Outside the Office?

HeatherC — Fri, 24 May 2019 01:42:15 GMT

The introduction of e-Conveyancing has afforded industry greater flexibility in their work life; from signing in Slovakia to adopting flexible work hours.

Whether you’re working from home or overseas, we recommend the following when using PEXA outside the office.

Take your laptop

When using PEXA outside of your usual environment, we recommend you use your own device because:

Unfamiliar devices, such as a hotel’s computer, might not have the level of virus protection necessary to comply with PEXA’s Subscriber Security Policy to protect you and your clients.
Your own device should already have signing software downloaded, an unfamiliar device will not. As a result, you’ll have to download and install the software onto the new device – which may not have the correct level of protection.

2. Do not use public WiFi

We recommend you use your mobile as a hotspot (or purchase a 4G mobile router). This will provide you with a safer connection online. Check with your mobile carrier as data roaming charges from mobile devices may apply.

Public WiFi – whether it’s at your hotel or at McDonalds - is easily compromised by hackers and your personal information can be obtained.

3. Keep your DigiCert safe

Ensure you pack your digital certificate (DigiCert). You’ll need it to sign in PEXA as no one else is permitted to do so on your behalf. When out of the office we recommend you:

Disconnect your DigiCert from your computer when no longer accessing PEXA
Do not leave it unattended or in a public place
Keep it in a secure, lockable location (unless you are taking it with you)

4. Use MFA via the smartphone app

Multi-factor authentication (MFA) via PingID gives PEXA Members an extra layer of security as they are required to provide both a password and a one-time passcode when logging into PEXA.

When out of the office or overseas, the PingID smartphone app works best as it provides the code instantly. A code via SMS can sometimes be delayed if your mobile phone service is limited or disrupted. Further, if you’re travelling overseas and have not enabled roaming, you’ll still receive your authentication code if your phone is connected to the internet.

5. Getting help while you’re away

PEXA Support Centre is available by phone on 1300 054 515 between 8.30am – 8.00pm AEST/DT. You can also e-mail the team at support@pexa.com.au. If you e-mail outside of operating hours the team will respond the following business day. The e-Conveyancing Community is another excellent resource you can access for help online via community@pexa.com.au.

Re: 5 in 5 with Marcus Price, PEXA CEO and Thomson Geer's Sarah Rizk

Karolidis_and_Co — Fri, 24 May 2019 01:32:27 GMT

I expect will be fine! You've already met some of the team before and everyone is nice - no pressure at all, particularly as it's not live, although Marcus does like to get it done in 1 take!

Re: 5 in 5 with Marcus Price, PEXA CEO and Thomson Geer's Sarah Rizk

Aoife — Fri, 24 May 2019 00:16:50 GMT

I love the enthusiasm all

, I'm sure would love to hear your 5 in 5 advice.

Aoife

Re: 5 in 5 with Marcus Price, PEXA CEO and Thomson Geer's Sarah Rizk

Karolidis_and_Co — Wed, 22 May 2019 23:41:17 GMT

Haha thanks - not too sure how my performance might have impacted the ratings...

Re: 5 in 5 with Marcus Price, PEXA CEO and Thomson Geer's Sarah Rizk

DMc — Tue, 21 May 2019 06:23:22 GMT

277VIEWS

3COMMENTS

I reckon you should feature @DMc "

BAAW HAAA HAA! Thanks Brett, dont want to tank the ratings!

Be better if it was you!

Plus they've already featured a SuperUser in

Well done Video STAR!

Re: 5 in 5 with Marcus Price, PEXA CEO and Thomson Geer's Sarah Rizk

TheDoctor — Tue, 21 May 2019 02:45:34 GMT

I reckon you should feature

Re: 5 in 5 with Marcus Price, PEXA CEO and Thomson Geer's Sarah Rizk

Aoife — Mon, 20 May 2019 23:33:40 GMT

Hi ,

We've recorded nine so far - number 10 coming soon, featuring one of your fellow Superusers.

Cheers

Aoife

Re: 5 in 5 with Marcus Price, PEXA CEO and Thomson Geer's Sarah Rizk

DMc — Sat, 18 May 2019 07:12:58 GMT

What Episode number, is this up to now?

Re: Introducing the Community Superusers for 2019

goolwaconveyancing — Thu, 16 May 2019 12:12:24 GMT

Congratulations to the superusers 2019 !

5 in 5 with Marcus Price, PEXA CEO and Thomson Geer's Sarah Rizk

Aoife — Mon, 13 May 2019 06:23:00 GMT

Sarah Rizk, Partner at Thomson Geer speaks with PEXA’s CEO Marcus Price and PEXA Project’s expert, Radford about Thomson Geer’s transition to electronic transactions and what that looks like for a major law firm dealing with multi-lot settlements.

Learn more about PEXA Projects here.

Re: Introducing the Community Superusers for 2019

DMc — Wed, 08 May 2019 09:41:42 GMT

Hi . Maybe you could try the social sharing icons at the bottom of the Original Post (OP)... worked for me

Social Media sharing icons Bottom of OP

Re: Introducing the Community Superusers for 2019

cstewart — Tue, 07 May 2019 21:47:20 GMT

Hi TJ, have you had a chance to do this yet, or if you have I just can't find it! Cheers

SA Industry Leadership Series

danielroesler — Thu, 18 Apr 2019 01:39:30 GMT

REISA CEO Greg Troughton

In this month's edition, REISA CEO Greg Troughton caught up with us to discuss the digital future of property, benefits to industry members, customers and more.

Re: Community Easter Egg Hunt - 2019

Karolidis_and_Co — Wed, 17 Apr 2019 07:03:12 GMT

Somebunny loves you!

Re: Community Easter Egg Hunt - 2019

DMc — Wed, 17 Apr 2019 06:55:20 GMT

So what was the hidden message?

Re: Community Easter Egg Hunt - 2019

JessHall — Wed, 17 Apr 2019 06:53:38 GMT

Thanks so much ! Can't wait to receive the chocolates, they look yummy!

Re: 2019 PropertyX Awards

DMc — Wed, 17 Apr 2019 05:34:45 GMT

Congrats, to all the finalists! https://propertyx.pexa.com.au/awards/finalist

Re: Introducing the Community Superusers for 2019

TJ — Tue, 16 Apr 2019 23:53:14 GMT

Of course - I'll do that this afternoon

Re: Introducing the Community Superusers for 2019

cstewart — Tue, 16 Apr 2019 23:44:29 GMT

Hi TJ, any chance you can post this on the

Property Exchange Australia Ltd (PEXA) Linked In page ?

I could then circulate to my network.

Re: Community Easter Egg Hunt - 2019

ShaeKelly — Tue, 16 Apr 2019 06:06:08 GMT

Thanks - you too! It certainly wasn't easy with those hidden eggs.

Re: Community Easter Egg Hunt - 2019

Karolidis_and_Co — Tue, 16 Apr 2019 06:04:27 GMT

Thanks and congrats ladies! Well done, it wasn't easy!

Re: Community Easter Egg Hunt - 2019

ShaeKelly — Tue, 16 Apr 2019 05:50:49 GMT

Woooohoooo! Thanks ! I'll be sharing with & Vicki Stokes #teamwork. Can't wait! Happy Easter

Re: Community Easter Egg Hunt - 2019

TJ — Tue, 16 Apr 2019 05:43:03 GMT

We have 3 winners!!

Congratulations , and !

Shae was closely followed by Vicki and Georgia from the same firm, teamwork ladies - love it!

The chocolate has been won and is on its way but there are still bragging rights and the 2019 Easter Community Badge to be collected - so no spoilers!!

Re: Community Easter Egg Hunt - 2019

ConveyancingServices — Mon, 15 Apr 2019 06:12:49 GMT

Are we getting a clue today, or have all the prizes already been won?

Re: Community Easter Egg Hunt - 2019

TJ — Fri, 12 Apr 2019 05:11:50 GMT

Location Clue:

Me: What's my pin again? Yoda: Already know you that which you need

Re: Community Easter Egg Hunt - 2019

TJ — Fri, 12 Apr 2019 03:12:07 GMT

Hey ,

The eggs are hidden on different Pages and posts throughout Community

Re: Community Easter Egg Hunt - 2019

TJ — Fri, 12 Apr 2019 03:10:57 GMT

Location Clue:

I just wanna break the rules, I'm feeling rebellious today!

Re: Community Easter Egg Hunt - 2019

DandyCandy — Fri, 12 Apr 2019 02:36:50 GMT

Far out, I'm going to NEED a whole hamper of chocolate by the time I find the elusive remaining 2!

Re: Community Easter Egg Hunt - 2019

Talyah — Fri, 12 Apr 2019 01:56:19 GMT

Good Morning,

My boss and I are so confused! Are the letters in the actual picture or all over the PEXA Community website?

Re: Community Easter Egg Hunt - 2019

ShaeKelly — Fri, 12 Apr 2019 01:53:47 GMT

- Based on the purple/pink letters, it doesn't make a valid word??? There are three letters this colour. Is this correct? (HELP!)

Re: Community Easter Egg Hunt - 2019

DMc — Fri, 12 Apr 2019 01:41:49 GMT

"Clue:

The hidden message is made up of different words, the letters written on the eggs have a different colour, depending on the words they belong to."

Well since I’m colour blind that won't help me one bit! LOL!

Re: Community Easter Egg Hunt - 2019

TJ — Fri, 12 Apr 2019 01:33:56 GMT

Clue:

The hidden message is made up of different words, the letters written on the eggs have a different colour, depending on the words they belong to.

Re: Community Easter Egg Hunt - 2019

DandyCandy — Fri, 12 Apr 2019 01:31:37 GMT

Nice work, ladies! I'm sitting on 15 at the moment.

Re: Community Easter Egg Hunt - 2019

GeorgiaBarton — Fri, 12 Apr 2019 01:31:15 GMT

Any more clues on the message?

Re: Community Easter Egg Hunt - 2019

ShaeKelly — Fri, 12 Apr 2019 01:29:56 GMT

Teamwork - and I found all 17! Now to figure out the message. Any clues on the actual message ? We've got 28886 anagram results to sift through.

Re: Community Easter Egg Hunt - 2019

ShaeKelly — Fri, 12 Apr 2019 00:09:57 GMT

Oooooo - I see - now have 15

Re: Community Easter Egg Hunt - 2019

TJ — Thu, 11 Apr 2019 23:52:36 GMT

Clue:

The Easter Bunny has hidden 17 Easter Eggs throughout Community.
, there's still a couple to find

Re: Community Easter Egg Hunt - 2019

ShaeKelly — Thu, 11 Apr 2019 10:53:28 GMT

I have all 14 letters however I can't figure out the hidden message for the life of me! Hidden message clue please

Re: Community Easter Egg Hunt - 2019

TJ — Thu, 11 Apr 2019 03:12:41 GMT

Location Clue:

🎶 I always feel like, somebody's watching meeeee

Re: Community Easter Egg Hunt - 2019

TJ — Wed, 10 Apr 2019 23:04:12 GMT

First clue:

Not all eggs are visible to the naked eye, your mouse can help you sniff some of them out...

Re: Introducing the Community Superusers for 2019

DandyCandy — Wed, 10 Apr 2019 23:03:23 GMT

Good job, everyone! Thanks for all your input making the Community a very informative place.

Re: Community Easter Egg Hunt - 2019

DandyCandy — Wed, 10 Apr 2019 22:58:18 GMT

Same

12 eggs and no idea!

Re: Introducing the Community Superusers for 2019

Caz_at_Astills — Wed, 10 Apr 2019 22:56:55 GMT

Thanks to TJ, Emily and Siobhan for organising such a great event and to everyone at PEXA that gave their time to speak to us and share their passion and vision for the future. I highly encourage everyone to use Community to share ideas, seek answers and guidance from other users and provide assistance in return when possible. It's great to know that PEXA takes all feedback, comments and suggestions seriously - not something you can say about many service providers! Keep the conversation flowing and things can only get better

Introducing the Community Superusers for 2019

TJ — Wed, 10 Apr 2019 13:09:44 GMT

A new year and new additions to our Community Superuser group, welcome to the fold , , , , , , , , and !

Our Superuser Program recognises the input from our most active and helpful Superusers. We're really lucky to have such a vibrant Community and the support that some of our members give each other is amazing.

Once again we brought the new additions to our Superuser group into Melbourne for PEXA's Open Day. Deciding to change it up this year (so my terrible painting skills didn't get found out for a second time) I opted for a problem solving challenge - throwing the group into escape rooms. Alas, I was no better at this activity and my team didn't make it through - the bragging right's went to 's team

It was great having everyone in on the Friday morning, hearing from CEO, , , , , and many others as they learnt more about PEXA, our focus on our members and the projects our teams are working on.

Thank you all for being a part of it and congratulations on becoming Community Superusers, joining our group from last year:

Re: Community Easter Egg Hunt - 2019

Karolidis_and_Co — Wed, 10 Apr 2019 09:57:39 GMT

wrote:

Keep your eyes peeled - it's trickier than it sounds!

This might be the greatest understatement of all time! Have found 12 eggs and no idea what the message is! Starting to remind me of the escape room again!

Re: Community Easter Egg Hunt - 2019

DandyCandy — Wed, 10 Apr 2019 03:17:48 GMT

Sounds like fun! Let the hunting begin.

Community Easter Egg Hunt - 2019

TJ — Wed, 10 Apr 2019 03:34:08 GMT

The Easter Bunny has been overnight and left Easter Eggs throughout Community.
There's an Easter message hidden within the eggs and if you're one of the first 3 to uncover it you'll win a bounty of chocolate.
Keep your eyes peeled - it's trickier than it sounds! The hunt is on until 5pm Tuesday 16th April and winners will be announced on Thursday 18th April.

Clues will be given each day so keep an eye on this post and subscribe if you want to be the first to know!

To enter:

Find as many as eggs as you can.
Unscramble the letters to find the hidden message.
And email it to community@pexa.com.au.

PEXA Promotion Terms – Easter Egg Hunt (‘Promotion’)

The Promotion is conducted by Property Exchange Australia Limited A.B.N. 92 140 677 792 of Tower Four, Level 16, 727 Collins Street, Docklands, VIC 3008 (‘Promoter’).
By participating in the Promotion, the entrant agrees to be bound by these terms.
Entrants must satisfy the following criteria in order to be eligible to win the prize described in paragraph [X]:

The entrant must be an e-Conveyancing Community Member;
The entrant must be at least 18 years of age.

The Promotion commences on 10 April 2019 and closes at 5 p.m. (Melbourne time) on 17 April 2019 (‘Promotion Period’).
In order to enter the Promotion, the entrant must, during the Promotion Period:

Email community@pexa.com.au the hidden message spelled using the letters found on Easter eggs hidden throughout Community (http://community.pexa.com.au)

Only one entry per person is permitted.
There will be three prizes available for three winners. Each winner will be entitled to the following prize:

One chocolate Easter hamper (value is approx. $100).

The prizes are non-transferable, cannot be exchanged and cannot be substituted for cash.
The winners will be the first, second and third entrants to email the correct message to community@pexa.com.au.
The winners will be notified at the end of the competition or as soon as reasonably practical, via the email the address used to contact community@pexa.com.au
Personal information such as an entrant’s name and email address will be collected by the Promoter. If an entrant does not provide this information to the Promoter, then the entrant will not be eligible to enter the Promotion. PEXA’s Privacy Policy is available at https://www.pexa.com.au/privacy-policy. By entering the Promotion, the entrant consents to the Promoter:

using and disclosing their personal information for the purposes of administering the promotion and advertising the winner; and
disclosing their personal information to the Australian Institute of Conveyancers (‘AIC’) for the purposes of receiving promotional material from AIC regarding the AIC National Conference (including by email).

The Promoter’s decision is final and no correspondence will be entered into.
The Promotion is a game of skill. Chance plays no part in determining the winner.
The Promoter reserves the right to:

disqualify any entrant who submits an entry that is not in accordance with these terms; and
disqualify any entrant who submits an entry which infringes a third party’s intellectual property rights or includes profanity, is insulting or inflammatory or includes defamatory language.

If the prize is unavailable for any reason, PEXA will substitute an alternative prize of no lesser value.
By entering the Promotion, each entrant releases [Instagram / Facebook / LinkedIn / Twitter] from all liability in relation to the competition and acknowledges that the competition is in no way sponsored, endorsed or administered by, or associated with, [Instagram / Facebook / LinkedIn / Twitter].