Hi Community,
On Christmas Day, Boxing Day and New Year’s Day 2020, financial settlement will not be available in all states. However, lodgement is still available in Victoria and New South Wales.
State breakdown of lodgement and settlement availability on Christmas Day, Boxing Day and New Year’s Day 2020:
NSW: Lodgement is available
Financial settlement unavailable
VIC: Lodgement is available
Financial settlement unavailable
QLD: Lodgement is unavailable.
Financial settlement unavailable
SA: Lodgement is unavailable
Financial settlement unavailable
WA: Lodgement is unavailable
Financial settlement unavailable
To help you prepare for the holiday period, planned outages and more, please refer to Calendar: Releases, Planned Outages & Public Holidays
If you need assistance with your online lodgement or settlement over the Christmas period, PEXA’s Support centre is still available, except for public holidays – Christmas Day, Boxing Day and New Year’s Day 2020. You can contact our friendly support staff between 8:30am – 8:00pm AEDT at support@pexa.com.au or 1300 084 515.
As a reminder during this festive period, practitioners are encouraged to verbally confirm bank account details with their clients or use PEXA Key to safely communicate bank account details.
Kind regards
Aoife