Please note that some Subscribers have inadvertently received a notification on the afternoon of 17 February 2020 stating that they have been randomly selected to complete PEXA’s Subscriber Review Process (SRP). For those that are unaware, PEXA’s SRP is a regulatory requirement for PEXA to confirm its members are complying with ARNECC’s Model Participation Rules (MPR).
Subscribers are advised to disregard the notification received as it has been sent in error. Impacted Subscribers would have received an error message which either states “Security constraints prevent access to the requested page” or “User <email address> not found” upon clicking on “Start Questionnaire”.
This issue has now been resolved and we apologise for any confusion and inconvenience caused.
Please note that those in scope for the next round of questionnaires will also be sent an email with further background information, in addition to the notification seen today.