on 05-11-2018 02:44 PM
We have quite a number of matters where we act for both parties in a Transfer. We find that when we are inputting information into a workspace as the Purchasers representative, after saving it will often jump us into the Vendor's side of things and vice-versa. This often seems to happen after assessing and entering the Stamp Duty information. Is this a glitch that PEXA is working on?
on 05-11-2018 05:40 PM
We are aware that this can occur in some scenarios within PEXA - currently there is a ticket raised to address this known issue.
In order to further investigate, can you please private message me your Workspace ID, time this occurred and what you were doing at the time when the roles switched ie: the exact steps taken that caused the roles to switch. This will assist our technical team as they work through the error.