Available Loan Funds - PEXA need to INSIST banks enter loan figures at least 5 days prior.

[fslm]

This has already been raised by your community (please listen to us) and I am simply wanting to remind PEXA of the importance of this matter. 

It is now 9:30 am. The settlement is at 11:00. FMS for HSBC still has not uploaded available loan funds. 

I have sent conversations, for a few days now. They have read them. They have ignored them. 

Our client needed to provide funds for settlement. 

SIMPLY; we need three pieces of information:

A. The lender should enter the following information at least 5 BDdays prior (i) loan amount (ii) fees that will be deducted from loan amount. This way it enables our client to deposit the funds they need. Not every client has funds over and above what we estimate and not every client has funds with the lender as shortfall. 

B. Does the bank hold surplus authority? This field has been helpful. Thank you for creating it. 

C. Does the bank hold executed loan documentation? This field has been helpful. Thank you for creating it. 

I know you have also inserted the total funds required to settle; but this is of little help if we dont know all figures. 

PEXA; i even had a bank state to me that they had not responded because settlement was not until later in the day so they were not scheduled to look at it until later in the day. This is disgraceful. How was this going to assist us?

I love that PEXA allow us to attend to the matter up to the last moments; but this has simply created laziness in the banks. 

[glenn88]

I fully support those suggestions.

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@fslm wrote:

This has already been raised by your community (please listen to us) and I am simply wanting to remind PEXA of the importance of this matter. 

It is now 9:30 am. The settlement is at 11:00. FMS for HSBC still has not uploaded available loan funds. 

I have sent conversations, for a few days now. They have read them. They have ignored them. 

Our client needed to provide funds for settlement. 

SIMPLY; we need three pieces of information:

A. The lender should enter the following information at least 5 BDdays prior (i) loan amount (ii) fees that will be deducted from loan amount. This way it enables our client to deposit the funds they need. Not every client has funds over and above what we estimate and not every client has funds with the lender as shortfall. 

B. Does the bank hold surplus authority? This field has been helpful. Thank you for creating it. 

C. Does the bank hold executed loan documentation? This field has been helpful. Thank you for creating it. 

I know you have also inserted the total funds required to settle; but this is of little help if we dont know all figures. 

PEXA; i even had a bank state to me that they had not responded because settlement was not until later in the day so they were not scheduled to look at it until later in the day. This is disgraceful. How was this going to assist us?

I love that PEXA allow us to attend to the matter up to the last moments; but this has simply created laziness in the banks. 

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 It's good that you raised the issue,  I fully support your comments and suggestions. Due regard should be paid to this question so that it does not impact negatively...

[FionaRiches]

Fully agree with the above.

The same should be done for payout figures.  I recently had the NAB advise on the morning of settlement that the deposit was required (when in the past for every settlement for this client, they had just taken full settlement proceeds).  This created a frantic effort to get funds transferred to our Trust Account from the Agent immediately so settlement did not fall through.  

[Caz_at_Astills]

I act for a bank and can't understand why this is such an issue as I usually know funds available as soon as the documents are prepared.

I always load funds for purchase matters as shown:

I then send a conversation stating that funds loaded under "Loan Proceeds" are for the conveyancer's distribution. This avoids any confusion about funds available. This is also usually done as soon as signed loan documents are returned so any shortfall can be obtained by the conveyancer prior to settlement. 

Not sure why others can't do something similar.