Bank Holidays - can PEXA record these on their book in dates on the Pexa Calendar?

[GB1]

I have booked in a Settlement for the 7th August 2017 and a week out, the Banks Solicitors advise it is a Bank Holiday and you cannot book a Settlement for this date even though i booked this over a month ago. Could the PEXA Settlement Calendar update every Bank Holiday or Public Holiday each year to the Calendar to prevent this from happening again? KR Garth Brown 

[EmilyBilling · Accepted solution]

Hi @GB1

In accordance with the Service Charter point 8.2, there is no impact on PEXA transactions on the August 7 Bank Holiday in NSW (except for reduced settlement hours – closing 4.30pm AEST), which is why you were able to book a settlement for that day. However, if a member chooses to close and not operate on the bank holiday, unfortunately that is out of our control.  

Thanks

Em

[GB1]

Thank you Emily for the clear explanation and great to see PEXA have this under control!