Community home
Menu
  • PEXA Certified Expand

    PEXA Certified

    This program will give you an introduction to PEXA, how it works and how it can help you transform your business processes.

    Discover More
    • Getting Business Ready
    • System Set Up
    • Transacting in PEXA
  • Help Centre Expand

    Help Centre

    Here you’ll find more than 230 help articles and videos to assist you.

    Discover More
    • Help Articles
    • Help Videos/PEXA TV
    • PEXA Interactive Demos
    • FAQs
    • Ask a Question
    • PEXA Certified
  • Ask a Question
  • Share your Experience
  • Raise an Idea
  • Blogs Expand

    Read the latest in our blogs.

    Keep up to date with the latest PEXA product releases, and read up on the property blog.

    Discover more
    • Community Blog
    • The Property Blog
    • Security Updates
    • PEXA Product Releases
    • Announcements | Outages etc
    • The Bank Blog
    • Workspaces
      Community
      Register
      Log in
    Apps menu
  • Register / Login

Community Home
Register / Login

CONTACTING BANKS

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
  • Community
  • :
  • Join the Discussion
  • :
  • Ask a question
  • :
  • Re: CONTACTING BANKS

CONTACTING BANKS

Reply
Topic Options
  • Subscribe to RSS Feed
  • Mark Topic as New
  • Mark Topic as Read
  • Float this Topic for Current User
  • Bookmark
  • Subscribe
  • Printer Friendly Page
  • All forum topics
  • Previous Topic
  • Next Topic
  • « Previous
    • 1
    • 2
    • 3
    • 4
    • 5
  • Next »
  • All forum topics
  • Previous Topic
  • Next Topic
Enbomb
Enbomb
Contributor
  • Mark as New
  • Bookmark
  • Subscribe
  • Subscribe to RSS Feed
  • Highlight
  • Print
  • Email to a Friend
  • Report Inappropriate Content

on ‎10-09-2018 12:25 PM

on ‎10-09-2018 12:25 PM

Re: CONTACTING BANKS

Again, why can't a conversation be placed in the workspace instead of not advising anything?  This could have been avoided if communications were made and then I could contact the branch to find out what the issue is.

 

This is a recent subdivision and all lots have been sold.  The Bank, as what has happened with all the other settlements have received all funds.


I am not a mind reader.  If you had have conveyed to me in the PEXA workspace what you are advising now, we would be going back and fourth.

 

This is not some little amount of money we are dealing with, but rather a multi-million dollar subdivision.

 

REgards

0 Likes
nakatos
nakatos Community Superuser
Community Superuser
  • Mark as New
  • Bookmark
  • Subscribe
  • Subscribe to RSS Feed
  • Highlight
  • Print
  • Email to a Friend
  • Report Inappropriate Content

on ‎10-09-2018 01:13 PM

on ‎10-09-2018 01:13 PM

Re: CONTACTING BANKS

@Enbomb.  I can see a conversation was sent to you on the 06/09 stating that the file is with the Relationship manager (Lender) and that we will advise once the file is ready.  Nothing further was required from you at that stage.  I'd love feedback on what kind of status updates you would like to see.  We get mixed messages from the wider industry and are currently working on comms for status update.  Some don't want to be involved in tasks between lender and customer, whilst others do.

2 Likes
sjdlaw
sjdlaw
Contributor
  • Mark as New
  • Bookmark
  • Subscribe
  • Subscribe to RSS Feed
  • Highlight
  • Print
  • Email to a Friend
  • Report Inappropriate Content

on ‎10-09-2018 01:21 PM

on ‎10-09-2018 01:21 PM

Re: CONTACTING BANKS

Nakatos,

 

You seem to make a lot of excuses for the bank not being ready to settle and as always are always happy to handball the blame to the lawyer/conveyancer.

 

I have had several settlements in which ANZ do not respond or even view messages and then failed to accept settlement date. The whole idea of PEXA is to set a settlement date (which is a legally binding date in the contract (not when the bank decide they are ready) and then all work toward that date. The ANZ not checking messages in the lead up to settlement and then claiming they didnt "accept" the settlement date is not good enough.

 

I would have thought electronic conveyancing would have been the end of us spending half hour plus on hold to a bank to organise a settlement.......obviously not

1 Like
  • « Previous
    • 1
    • 2
    • 3
    • 4
    • 5
  • Next »
PEXA

|

Facebook Twitter LinkedIn
  • Support
  • Privacy Policy
  • Terms of Service