Community home
Menu
  • PEXA Certified Expand

    PEXA Certified

    This program will give you an introduction to PEXA, how it works and how it can help you transform your business processes.

    Discover More
    • Getting Business Ready
    • System Set Up
    • Transacting in PEXA
  • Help Centre Expand

    Help Centre

    Here you’ll find more than 230 help articles and videos to assist you.

    Discover More
    • Help Articles
    • Help Videos/PEXA TV
    • PEXA Interactive Demos
    • FAQs
    • Ask a Question
    • PEXA Certified
  • Ask a Question
  • Share your Experience
  • Raise an Idea
  • Blogs Expand

    Read the latest in our blogs.

    Keep up to date with the latest PEXA product releases, and read up on the property blog.

    Discover more
    • Community Blog
    • The Property Blog
    • Security Updates
    • PEXA Product Releases
    • Announcements | Outages etc
    • The Bank Blog
    • Workspaces
      Community
      Register
      Log in
    Apps menu
  • Register / Login

Community Home
Register / Login

Can anybody point me in the right direction to find information on VOI for overseas purchaers?

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
  • Community
  • :
  • Join the Discussion
  • :
  • Ask a question
  • :
  • Re: Can anybody point me in the right direction to...

Can anybody point me in the right direction to find information on VOI for overseas purchaers?

SOLVED
Go to solution
Reply
Topic Options
  • Subscribe to RSS Feed
  • Mark Topic as New
  • Mark Topic as Read
  • Float this Topic for Current User
  • Bookmark
  • Subscribe
  • Printer Friendly Page
  • All forum topics
  • Previous Topic
  • Next Topic
KazVB
KazVB
Occasional Contributor
  • Mark as New
  • Bookmark
  • Subscribe
  • Subscribe to RSS Feed
  • Highlight
  • Print
  • Email to a Friend
  • Report Inappropriate Content

on ‎30-08-2016 08:27 AM

on ‎30-08-2016 08:27 AM

Can anybody point me in the right direction to find information on VOI for overseas purchaers?

I have clients who are Australian and Australian Permanent resident but currently living in Japan.  For VOI do they need to attend an Australian Consulate with their original identity documents and have the Consulate complete the Identity Agent Certification that is provided in Schedule 9 of the ARNECC Model Participation Rules?  

Solved! Go to Solution.

Category:
  • E-Conveyancing Community
  • Financial Settlement
  • Other
  • Tags:
  • Overseas clients
  • VOI
1 Like
Reply
  • All forum topics
  • Previous Topic
  • Next Topic
1 ACCEPTED SOLUTION

Accepted Solutions
Chris_ZipID
Chris_ZipID
Contributor
  • Mark as New
  • Bookmark
  • Subscribe
  • Subscribe to RSS Feed
  • Highlight
  • Print
  • Email to a Friend
  • Report Inappropriate Content

‎30-08-2016 09:59 AM - edited ‎30-08-2016 09:59 AM

‎30-08-2016 09:59 AM - edited ‎30-08-2016 09:59 AM

Solution

Re: Can anybody point me in the right direction to find information on VOI for overseas purchaers?

Hi KC

 

Here's the complete Guidance Note 2 from ARNECC on verifying your overseas clients. I've put together a summary below for easy reference. 

 

1. Instruct your client to make a booking at the nearest embassy or consulate to have their ID documents certified.

Click here for a full list of Australian embassies and consulates overseas.

2. Provide your client with the Acceptable Document categories, a copy of your Client Authorisation form and the Witnessing Certification. Your client will need to present these at the Australian embassy or consulate.

3. The Australian embassy or consulate will conduct the interview and complete the following steps:

  • Prepare and endorse copies of the original ID documents
  • Witness the CA Form (if required)
  • Complete, sign and date the Witness Certification

4. Your client will then need to send the certified ID documents to you directly (the Australian embassy or consulate won’t do that for you). We recommend you consider options for secure transmittal of this identity information.

 

If you have any concerns about the authenticity of the ID documents you receive from your client, ARNECC recommend contacting the officer listed on the Witnessing Certification to have the details of their appointment with your client confirmed by emailing <firstname>.<surname>@dfat.gov.au or consular.policy@dfat.gov.au if you can’t reach the individual.

 

I hope this helps? Feel free to get in touch if you have any other questions.


Thanks,

Chris

View solution in original post

  • Tags:
  • Overseas VOI
  • ZipID
4 Likes
Reply
4 REPLIES 4
AnnaHardie
AnnaHardie
Former PEXArian
  • Mark as New
  • Bookmark
  • Subscribe
  • Subscribe to RSS Feed
  • Highlight
  • Print
  • Email to a Friend
  • Report Inappropriate Content

on ‎30-08-2016 09:50 AM

on ‎30-08-2016 09:50 AM

Re: Can anybody point me in the right direction to find information on VOI for overseas purchaers?

@Chris_ZipID @Ames can you help @KazVB? 

 

Anna Hardie
Voice of Customer Team, PEXA
1 Like
Reply
Chris_ZipID
Chris_ZipID
Contributor
  • Mark as New
  • Bookmark
  • Subscribe
  • Subscribe to RSS Feed
  • Highlight
  • Print
  • Email to a Friend
  • Report Inappropriate Content

‎30-08-2016 09:59 AM - edited ‎30-08-2016 09:59 AM

‎30-08-2016 09:59 AM - edited ‎30-08-2016 09:59 AM

Solution

Re: Can anybody point me in the right direction to find information on VOI for overseas purchaers?

Hi KC

 

Here's the complete Guidance Note 2 from ARNECC on verifying your overseas clients. I've put together a summary below for easy reference. 

 

1. Instruct your client to make a booking at the nearest embassy or consulate to have their ID documents certified.

Click here for a full list of Australian embassies and consulates overseas.

2. Provide your client with the Acceptable Document categories, a copy of your Client Authorisation form and the Witnessing Certification. Your client will need to present these at the Australian embassy or consulate.

3. The Australian embassy or consulate will conduct the interview and complete the following steps:

  • Prepare and endorse copies of the original ID documents
  • Witness the CA Form (if required)
  • Complete, sign and date the Witness Certification

4. Your client will then need to send the certified ID documents to you directly (the Australian embassy or consulate won’t do that for you). We recommend you consider options for secure transmittal of this identity information.

 

If you have any concerns about the authenticity of the ID documents you receive from your client, ARNECC recommend contacting the officer listed on the Witnessing Certification to have the details of their appointment with your client confirmed by emailing <firstname>.<surname>@dfat.gov.au or consular.policy@dfat.gov.au if you can’t reach the individual.

 

I hope this helps? Feel free to get in touch if you have any other questions.


Thanks,

Chris

  • Tags:
  • Overseas VOI
  • ZipID
4 Likes
Reply
AnnaHardie
AnnaHardie
Former PEXArian
  • Mark as New
  • Bookmark
  • Subscribe
  • Subscribe to RSS Feed
  • Highlight
  • Print
  • Email to a Friend
  • Report Inappropriate Content

on ‎30-08-2016 10:09 AM

on ‎30-08-2016 10:09 AM

Re: Can anybody point me in the right direction to find information on VOI for overseas purchaers?

Thank you @Chris_ZipID! 

 

If you need any other support @KazVB we're always here to help. 

 

Anna Hardie
Voice of Customer Team, PEXA
0 Likes
Reply
MatthewGillet
MatthewGillet
Former PEXArian
  • Mark as New
  • Bookmark
  • Subscribe
  • Subscribe to RSS Feed
  • Highlight
  • Print
  • Email to a Friend
  • Report Inappropriate Content

on ‎30-08-2016 10:23 AM - last edited on ‎30-08-2016 10:59 AM by AnnaHardie

on ‎30-08-2016 10:23 AM - last edited on ‎30-08-2016 10:59 AM by AnnaHardie

Re: Can anybody point me in the right direction to find information on VOI for overseas purchaers?

Hi @KazVB

 

Like your clients, I too have spent some time in Japan and needed to have my ID verified (It was not for property)

 

The two best places are the Embassy in Tokyo or the Consular General in Osaka so please feel free to pass that on.

 

Ganbatte Kudasai (Good luck)

 

Matt

2 Likes
Reply
PEXA

|

Facebook Twitter LinkedIn
  • Support
  • Privacy Policy
  • Terms of Service