Cannot download the app

[denisrowe]

I have a recent Google Android phone purchased in the UK and an Australian Sim, but I get the message in the google app store when trying to download pexa key "this item is not available in your country"

[EmilyBilling]

Hi @denisrowe,

The PEXA Key app is only available for download from the Australian App/Play Stores so please ensure you are accessing the app from the Australian store not the UK stores. You'll also need an Australian phone number to receive the SMS for your MFA pin on registration. 

Thanks

Emily

[denisrowe]

I was in Australia, on the Australian App store and had received the SMS sent to my Australian number.