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  • Re: Certificate of Title

Certificate of Title

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CubicDesign
CubicDesign
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on ‎18-01-2019 10:39 AM

on ‎18-01-2019 10:39 AM

Certificate of Title

Is Pexa experiencing any problems with Land Tiles Office? 

 

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  • SettleMe
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TJ
Community Manager TJ Community Manager
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on ‎18-01-2019 11:21 AM

on ‎18-01-2019 11:21 AM

Re: Certificate of Title

Hey @CubicDesign,

I checked things out - all the LTOs seem to be up and running today. I suggest you contact support if you're experiencing difficulties with any settlements.

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on ‎18-01-2019 11:49 AM

on ‎18-01-2019 11:49 AM

Re: Certificate of Title

Thank you TJ,

 

Did you have any problems in the past couple of weeks?

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CubicDesign
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on ‎18-01-2019 02:11 PM - last edited on ‎18-01-2019 02:48 PM by Community Manager TJ Community Manager

on ‎18-01-2019 02:11 PM - last edited on ‎18-01-2019 02:48 PM by Community Manager TJ Community Manager

Re: Certificate of Title

Natalie at Thomas Gear is trying to transfer ETC but your system is coming up as an error. I need my discharge settled today. This has been an issue with Pexa since the 19/12/18. I am going to lose my business and my car if this isn’t sorted today.

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on ‎18-01-2019 03:00 PM

on ‎18-01-2019 03:00 PM

Re: Certificate of Title

@CubicDesign,

I've done some further investigation.
The Land Registry have a defect, a code error, in their system. They've identified the issue, which they are working on fixing, however have not provided a date and time of when this will be resolved on their end.
What we've been told and what has been passed onto Thomson Geer - two days ago - is that if this is an urgent matter, the transaction should be submitted via paper and not in PEXA.

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