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Delays is receiving email notifications

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  • Delays is receiving email notifications

Delays is receiving email notifications

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BGoodwin
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‎11-04-2019 02:56 PM - edited ‎11-04-2019 03:13 PM

‎11-04-2019 02:56 PM - edited ‎11-04-2019 03:13 PM

Delays is receiving email notifications

I notice this was an issue back in 2017. It seems to be creeping back.

  • Conversation entered at 4pm but received email at 6pm yesterday.
  • Settlement time changed at 12:30pm today still haven't received an email notification as at 2:50pm.
  • Settlement for 12:30pm completed at 12:50pm received email notification at 2:10pm saying the workspace is not in ready status?

Used to be up to a 30min delay max which is acceptable.

 

Is PEXA or anyone else having issues?

Baz

 

Solved! Go to Solution.

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EmilyBilling
EmilyBilling Product Owner
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on ‎12-04-2019 02:43 PM

on ‎12-04-2019 02:43 PM

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Re: Delays is receiving email notifications

Hey all - are you still experiencing this issue?

View solution in original post

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DandyCandy
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on ‎11-04-2019 03:05 PM

on ‎11-04-2019 03:05 PM

Re: Delays is receiving email notifications

I remember those days! Not fun, but recently (past few months I reckon) the email notifications have been quite prompt so no dramas at the moment. 

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Katelyn524
Katelyn524
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on ‎11-04-2019 03:26 PM

on ‎11-04-2019 03:26 PM

Re: Delays is receiving email notifications

Yes, we've been having the same issues since yesterday.

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EmilyBilling
EmilyBilling Product Owner
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on ‎12-04-2019 02:43 PM

on ‎12-04-2019 02:43 PM

Solution

Re: Delays is receiving email notifications

Hey all - are you still experiencing this issue?

View solution in original post

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ShaeSmall
ShaeSmall
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on ‎12-04-2019 02:55 PM

on ‎12-04-2019 02:55 PM

Re: Delays is receiving email notifications

@EmilyBilling - We were receiving the same issue however this has now been resolved.

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BGoodwin
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on ‎15-04-2019 07:44 AM

on ‎15-04-2019 07:44 AM

Re: Delays is receiving email notifications

Hi Emily, I understand it was all back to normal on Friday.

Thanks, Baz....

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