Hi @KerryRodwell
A new user can be created in PEXA by either a Subscriber Manager or a Subscriber Administrator. However to activate a new user the a Subscriber Manager/Administrator will require a Digital Certificate to sign and activate the user.
o Activate a New User
1. Log in to PEXA Exchange as Subscriber Manager or Subscriber Administrator.
2. Navigate to Administrator Tools > Manage Users.
3. From here, there are 2 ways to activate new users:
→ 3a. By creating a new user and then clicking Save and Activate.
Ideal for creating and activating a single user.
→ 3b. By marking the checkboxes next to the PENDING user(s) you wish to activate and then clicking Sign to Activate.
Ideal for activating multiple users at once.
Result: Activated user will receive a welcome email and a link to PEXA.
For more information on new user activation, please refer to:
https://community.pexa.com.au/t5/Frequently-Asked-Questions/FAQs-New-User-Activation/ba-p/14703
For more information on managing users, please refer to:
https://community.pexa.com.au/t5/Help-Centre/Managing-Users/ba-p/150
