on 04-01-2018 09:49 PM
Firstly seasons greetings! As you mentioned that the settlements which have Financials and documents singed will be lodged automatically when the agreed settlement time arrives. But I see that the settlements which do not have Financials always ask us to 'Sign the Lodgment' to complete the settlement. Can we raise a question to PEXA team so they can enable this feature for matters where there are Financials involved as we feel that once we close the accounts at my end then I will be more comfortable to submit the lodgment or release the mortgage, again this is just my personal thought to achieve better quality points. Thanks LT
on 04-01-2018 10:52 AM
Hi Lathan, happy New Year!
Thanks for your ideas and suggestions!
To confirm you would like settlement to take place but the ability to lodge the discharge document only once you have completed closing the loan account?
It would be great if you could provide more information on the issue you are trying to solve. There maybe other options that will achieve the same outcome. It would also be good to consider how this would work when HSBC is incoming mortgagee.
on 04-01-2018 02:26 PM
Yes only after closing the accounts with HSBC, the PEXA should allow us to sign 'Submit the Lodgment' wherever financial statement are involved.