on 17-04-2019 07:51 AM
I am trying to create consent for the first time on Pexa.
The issue is that the cord holder remains Commonwealth Bank even though the loan was paid off and I have been given an unencumbered certificate of title.
What do I do?
on 17-04-2019 09:55 AM
Oh, that's a shame, as I could assist in Victoria.
Here, we would invite the bank into the workspace, with as much information as possible re: client account etc, advising that the loan has been repaid, but still in control of bank. We would ask the bank to accept the invitation or transfer EcT control.
Hopefully someone can assist in NSW.
on 17-04-2019 11:24 AM
If you hold the original unencumbered CT, then CBA no longer holds the CoRD consent.
You will need to create the consent within the workspace dealing with the title which is pretty straight forward.
To start, you will need to go to your Documents Tab and create a consent document using the cog. Then complete the details required (or use the walkthru) and save the document. It will require the original CT to be on hand to fill in this information.