on 01-08-2018 05:21 PM
We're acting for a vendor in a sale in NSW, no outgoing mortgagee. We've produced the CT to LRS for production and have received a receipt number. We've completed a Cord Holder Consent document with the production receipt number and there's no verification result (i.e. no reference to successful or unsuccessful) after I submit it.
Furthermore, in the "lodgement instructions" line, it states that it is unsuccessful, with an error message that says "Issue: CoRD issue details not allowed".
How do I resolve this error?
Solved! Go to Solution.
01-08-2018 10:35 AM - edited 01-08-2018 10:36 AM
I had a quick chat to the support team - it sounds like it is failing lodgement verification in this case you'll have to raise an incident with the team.
You can email them here but if it's urgent I suggest giving them a call, it's a busy morning though - their current wait time is 13 minutes.