InfoTrack IDfy Verification of Identity App

[carlfortu]

Hello a subscriber is using the InfoTrack IDfy app to conduct the VOI of their clients. I don't see this a problem for the clients he meets face to face but you can use this app to connect with video remotely. Is this app approved for VOI for PEXA and consider taking "Reasonable Steps" along the recognised VOI agents (Australia Post, ZipID & ID Secure).

InfoTrack IDfy

https://www.infotrack.com.au/products/disruptive-technology/idfy-voi/

Thanks, Carl.

[MatthewGillet · Accepted solution]

Hey Carl,

Subscribers use a whole range of solutions and process to ensure they meet the VOI rules. It is great to see this as an emrging market.

When signing, a Subscriber must certity that they have taken reasonable steps to VOI their client. Ultimately, it will be up to them to make that determination as to it being sufficient to satisfy their MPR obligations.

For the Model Participation Rules - Subscribers should visit www.arnecc.gov.au

Matt