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Here you’ll find more than 230 help articles and videos to assist you.
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on 23-10-2018 02:42 PM
Hi all
We are trying to enter an overseas address but there isn't sufficient space to do so. What can we do.
on 26-10-2018 12:51 PM
Hi Wendy,
When entering the address, try ticking "Overseas Address" ("add/edit address details" then "select address type" and tick "overseas address".
Good luck,
Graziela
on 19-11-2018 08:35 AM
Thanks but the issue is that the address is too long and there is not enough character space to enter the whole address. Any ideas?
on 22-11-2018 04:30 PM
Hello @WendyToura
Can I please confirm that you have selected Overseas Address, as when this is selected you should get a box to free type in.
Let me know how you go.
Thanks,
Marian
on 20-12-2018 04:23 PM
Hi Marian
Can we have some update on this? As Wendy said, the character limit for overseas addresses is far too short. Can the team please extend this limit?
on 27-12-2018 10:22 AM
Thanks Marian, but the issue is not the free text box, but insufficient characters to type in the full overseas address.
on 28-12-2018 12:35 PM
Hi @WendyToura,
The character limit is imposed by the land registry, unfortunately, not PEXA. They may have some options for you to consider as to how you may work around this, if you contact them.
Heather
