on 04-11-2021 05:32 PM
on 04-11-2021 05:32 PM
I am having trouble creating a lease in Documents.
The lease commenced 16 June 2021 and ends 30 June 2026.
I entered the lease period as 5 years and 14 days.
I get an unsuccessful document error message: Lease period does not match dates provided.
Am I wrong with my maths or is something else going on?
Dan
Solved! Go to Solution.
on 12-11-2021 04:16 PM
on 12-11-2021 04:16 PM
SolutionThanks, Sally.
I took your suggestion and asked Support by email.
Within a very short time they got back to me and suggested I try entering 15 days instead of 14 days.
I did that and the lease document was verified successfully.
So, it must have been my maths that was the problem.
Thanks, Dan
on 11-11-2021 03:41 PM
on 11-11-2021 03:41 PM
Hello @Macsite ,
If you haven't already I recommend you contact our amazing Support gurus to see what is happening here -
support@pexa.com.au OR 1300 084 515
Cheers,
Sally Hamilton
on 12-11-2021 04:16 PM
on 12-11-2021 04:16 PM
SolutionThanks, Sally.
I took your suggestion and asked Support by email.
Within a very short time they got back to me and suggested I try entering 15 days instead of 14 days.
I did that and the lease document was verified successfully.
So, it must have been my maths that was the problem.
Thanks, Dan