Renewal dates for Pexa Certificates

[Kellyp]

Good Afternoon

Is there a way that we are able to view the expiry dates for all of our users Pexa Certificates, or is it only at the point when they are due for renewal and Pexa Plus sends out the notification to renew?

Thank you 

[VesnaVranjes]

Hello Kelly,

Hope you are well.

The system will automatically start sending out a weekly notification when the Digital Certificate is 6 weeks out from expiry.

It is at this point that the Subscriber Manager will see the option to renew appear in PEXA Plus. 

At any point the Subscriber Manager can call the Support Team  P; 1300 084 515 to check the expiry date if it is outside of the 6 week period.

Kind regards

Vesna Vranjes

PEXA Partner - Virtual Hub