As it stands now (and as I understand it), requisition(s) for PEXA registration deals are sent to a designated (nominated) e-mail address for the respective financial institution. This e-mail includes the deadline for the requisition to be resolved prior to the PEXA workspace being withdrawn or denied. The relevant Titles Office then provides the paper documentation necessary to rectify the requisition by mail to a designated postal address (I understand this to be nominated in PEXA and/or the Titles Office) for the concerned financial institution.
Is it possible for this requisition e-mail to be sent to the team member of the financial institution who lodged the registration activity, considering that access to PEXA is done thru an e-mail address? This would at least notify the concerned team member of the requisition and can make immediate follow-up prior to the set deadline.