Secure FSS Signing - usability test now available for feedback

[Anonymous]

Hi PEXA members,

We're back with another prototype for user feedback. Our security team is building a new capability for members to review recent changes to the FSS before signing, and we'd love to hear your feedback about this prototype by filling out a survey.

The prototype contains 2 tests with slightly different layouts. In Test 1, recent changes are displayed in an 'expanded' view, while in Test 2 the changes are visible after clicking on the affected line item. To take part on the test, simply click through the prototype and fill out a 60 second survey at the end. The whole process should take no more than 5 minutes. Here are the scenarios for each test to give you some context:

Scenario for Test 1

You are a workspace participant who is about to sign the FSS. PEXA has flagged recent changes to the FSS line items in rows marked in yellow shading, with all changes visible at once. Once you click 'confirm changes,' you will then be able to click Sign to progress to the next test.

Scenario for Test 2

Your task is the same as before, except that changes are flagged by yellow shading, and you may click to show more details. Once you click 'confirm changes,' you will then be able to click Sign to complete the test.

1. To begin, click the this link to view the clickable prototype.
2. Once you have completed the usability test, click this link to complete the survey.

Kind thanks,

Ollie

[Anonymous]

@SF1, @MaxW, @Cyndal, @LindelHoskins, @LawyersConveyancing, @CMusitano, @ChrystalCann, @goolwaconveyancing, @MT, @DMc, @PalmieriConveyancing, @CourtneyFitzgerald, @ChrisL, @amason, @SBray, @elisea, @AnnaHardie, @Beck, @sroyam @settlements, @DougCrawford, @nakatos, @nicolalambrakis, @Silvsa @HeathHill-WBC, @Charbz, @Dalton1, @Morri, @Clarkee, @TimothyAlewood, @LG, @Jodietai, @TheDoctor, @Beck

Hi again In case you missed a chance to take part in the first round of usability testing, we've published a new one above. If you are still interested and have a spare 5 minutes, it would be great to hear what you think!

[Anonymous]

@RXM, @Jodietai, @HeathHill-WBC, @francislegal, @RMLegal, @Glen, @CUCvD, @bruceawhite, @joanders, @JulieLamb, @LG, @Karolidis_and_Co, @DebbieCrawford, @Chris-Bradbury, @BGoodwin, @Clara, @tysonclarke, @GlenStevens, @markolson, @Roslynne, @BrookeDean, @DeepikaKrishnamurthy, @jgusew, @PaulaMain, @ConveyancingServices, @LeahStevens, @Jonathan

Hi again  In case you missed a chance to take part in the first round of usability testing, we've published a new one above. If you are still interested and have a spare 5 minutes, it would be great to hear what you think!

[PaulaMain]

Done!

[Chris-Bradbury]

completed

Chris

[Karolidis_and_Co]

Completed now.  Missed it earlier somehow!

[LynP]

All done 

[Anonymous · Accepted solution]

@PaulaMain, @Chris-Bradbury, @Karolidis_and_Co, @LynP

Thanks to everyone who participated in this user-test and survey. You've all contributed to enhancements making PEXA safer and easier to use for all e-Conveyancing members! I greatly appreciate your time.

Ollie