Settlement Held

[CourtneyFitzgerald]

Hi Community.

Has anyone ever had a PEXA workspace in a 'settlement held' status? What does this mean and how does this happen?

- Courtney

[IsaacK · Accepted solution]

Hi @CourtneyFitzgerald 

The "Settlement Held" status is as a result of when a line item in the Sources screen was unable to be sourced (ie unable to be debited and held by the associated financial institutions exchange settlement account). At this point the line item creator is notified and all other participants of a workspace will see the orange status indicator.

Should this occur in any workspace you are involved with, please contact and inform the PEXA Member Support line on 1300 084 515.

Regards,

Isaac