Statement of Adjustments - options Greyed Out

[jgusew]

@BrettCS wondering if you would know the answer to this as its likely staring us in the face.

All the action cogs under the Statement of Adjustments are greyed out for us since yesterday. Do we need to do something so they can be changed?

[BrettCS]

Hi @jgusew

Is this still happening for you? I've checked in a few test environments and it appears to be displaying correctly.

Let me know and if necessary I'll have one of our tech experts to check for you.

Thanks

Brett

[jgusew]

@Marty was raising it with Support for us.

The matter has settled but we believe we created all the entries.

When we contacted support they advised us it looked like it was locked because the other side created them. Not sure whether maybe they removed ours and then created them again but then why could they remove ours but for us its greyed out - strange.  

As seen below they are were all greyed out on the 29th:

Kind Regards,