If you haven't already, I would suggest contacting our Support team.
ThePEXA Support Centreacts as your one-stop-shop whenever you require assistance. Whether it’s logging, updating or escalating a request or incident, our Support Centre will respond to your request in a timely manner and provide you with the assistance required to get your job done.
One of our friendly support team is available to assist you fromMonday to Friday, 8.30am – 6.30pm AEST/DT. Please note, the Support Centre is closed on national public holidays and weekends.