i had such a bad customer experience with @KristyWestpac Westpac to release our 10% deposit (we sold our house in December) and the settlement is on 10 May. Our solicitor tried to confirm the settlement date and for Westpac to agree the date in PEXA but we still don’t have an answer.
i am worried that they will again be non-responsive and difficult and possibly not settle on the date, but we already bought another property that settles 5 days later.
How can I influence/control this or at least find out where we are at??