In many of our computer workstations, we are having a smartcard issue where after installing the software and checking the services are running, we are still getting the issue of insert a smartcard or enter smartcard pin.
If anyone else has this issue, first try:
Start Smartcard enumerator services as an Administrator
Check Signer Profile name details on PEXA are the same as that which was registered with the digital certificate request form
Reinstall all software and ensure it goes through all the other software such as idondemand etc
If anyone has suggestions or anything else that we could try it would be greatly appreciated!