contact lists

[EmilyBilling]

Hi @Mariab77, please call the bank's regular settlement lines. Some bank's have a PEXA settlement option so be sure to listen to all the options. We do have a few of the bank phone lines which you can find in this list. We will add to this list as more bank lines are made available. 

Thanks

Emily

[bromwid]

Gday Emily, can i get an updated contact list please.  Thankyou

[Clara]

ME TOO, PLEASE?

[TJ]

Hi @Clara, @bromwid,

The best sources right now are the numbers in the Bank Transfer Checklists. I'm working on collating a list with our Financial Services team but there aren't anymore to add yet.

Bank Transfer Checklists:

• NAB - includes bank settlement phone line 
• Westpac - includes bank settlement phone line 
• CBA - includes bank settlement phone line
• Bendigo Bank Limited - includes bank settlement phone line
• St George
• ANZ
• Suncorp / FMS

[kels_z]

Could i please have the link too?

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@EmilyBilling wrote:

Hi @sylvester - I'll PM you the link. 

Thanks

Emily

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[CateBarnes]

Good morning @kels_z , I'll PM you the escalation contact list now.

[chrisr]

Hi, team

please email a copy of the Pexa escalation list

[CateBarnes]

Hi @chrisr , I'll send you a PM with the link.