Hi Mealanie,
In the jurisdiction of NSW only an APRA registered ADI may hold electronic 'Control of Right to Deal' (CoRD).
Given your clients' title is unencumbered by a Mortgage, it is standard practice in NSW that the title is a paper duplicate.
If the title was issued post Jan 1, 2004 it will have a Certificate Authentication Code printed on it. This is known as the CAC. The CAC is unique to each printed edition of a Certificate of Title in NSW and is specifically designed to be used in an electronic dealing as evidence of CoRD.
So, how do you create the CoRD Consent?
When you enter the PEXA workspace as Proprietor on Title (Vendors Representative), navigate to the 'Create Document' screen and select the option to create a CoRD Consent.
When prompted to enter evidence of CoRD select the option to enter the CAC. Be sure to transcribe the CAC correctly.
When PEXA initiates Lodgement Verification the dealings in the lodgement case (including the CoRD Consent) will be sent to NSW LPI for validation. As part of this validation check LPI will validate the CAC number against their internal records. If the CAC number entered accords with the CAC number LPI have on record for the title most recently issued, then validation will pass.
If your clients' title was issued prior to Jan 1, 2004 it will not have a CAC.
In this case the title will need to be 'Produced' to NSW LPI. This is because the Registrar must be satisfied that the title is properly authenticated.
Upon submission of the title to LPI a Production Receipt, complete with Production Receipt Number will be issued.
The Production Receipt number may be used in PEXA (in the same manner as a CAC) as evidence of CoRD to complete the electronic Consent.
Please contact me @GeorgePolus if you have more questions.
