on 30-08-2018 03:55 PM
on 30-08-2018 03:55 PM
Should we get a notification of some sort to advise if settlements are delayed, like they are this afternoon?
30-08-2018 04:02 PM - edited 30-08-2018 04:12 PM
30-08-2018 04:02 PM - edited 30-08-2018 04:12 PM
Hi @SharonNortham please follow this post for updates
https://community.pexa.com.au/t5/Announcements-Outages-Service/RBA-RITS-Service-Issue/ba-p/12104
on 30-08-2018 04:07 PM
on 30-08-2018 04:07 PM
Hi Emily
the link you have provided is not working.
the only update we are receiving keeps saying the same thing.
on 30-08-2018 04:11 PM
on 30-08-2018 04:11 PM
Rather than having to check the community for an update on the delay, can we suggest that a notification is provided within each workspace (either by way of conversation or a banner) to note the delay. You could even have within this notification a link to one community post and all users can be updated accordingly. Thank you.
on 30-08-2018 04:13 PM
on 30-08-2018 04:13 PM
Apologies @Emilytrotman the link should be working now.
@ShaeKelly that's a good suggestion and lI'I pass it on to our team.
31-08-2018 11:12 AM - edited 31-08-2018 11:13 AM
31-08-2018 11:12 AM - edited 31-08-2018 11:13 AM
I support this idea @ShaeKelly!
Having a Notification display within PEXA Workspaces much like the notification pop-ups for signing or a banner on the Dashboard would be amazing to see for impacted Subscribers/Users. Having someone monitor the Community page in a large firm on the off-chance there is an outage, is not always effective.