Bank Transfer Checklists (tips) | Help Centre

[EmilyBilling]

Please see the following banks and panel law firm checklists for completing transfers.

• NAB - includes bank settlement phone line 
• Westpac - includes bank settlement phone line 
• St George
• ANZ
• Suncorp / FMS
• CBA - includes bank settlement phone line
• Bendigo Bank Limited - includes bank settlement phone line
• CUA - includes settlement phone line
• Galilee - includes lender contact details
• Gadens Brisbane - includes lender contact details
• MSA - includes lender contact details
• Macquarie - Estate Matters 
• Greater Bank - includes lender contact details
• Bank of Queensland
• Dentons

[cstewart]

This is really helpful

[JoW]

Fantastic post! Definitely helps in understanding when to expect things in the Workspace. Can we get more FIs to contribute?

[MorganConveyancing]

Thanks.  Can we have a post on tips to the banks from Conveyancers?

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@EmilyBilling wrote:

Please see the following tips from banks on completing transfers:

• NAB
• Westpac
• St George
• ANZ
• Suncorp / FMS
• CBA

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[cstewart]

This sort of information is invaluable.  Specific practical requirements from Lenders, that relate to the actual process.

Should be more of it !

[jgusew]

 @MorganConveyancing hehe i agree. Would like to see a post from us, telling the banks the tips we would like them to follow.

[MorganConveyancing]

The problem is that the Banks do not seem to be consistent.  

[VanessaTait]

 Thanks @EmilyBilling   It is still a bit disjointed but better.

[MaddieT]

This is super helpful, thank you so much. 

[TJ]

Just updated CBA's checklist - great to see @regmic and the team continue to make changes to the checklist as CBA progresses in their digital transformation.

[MargaretCyster]

A great resource

Any chance you could add other Financial Institutions eg Bankwest?

Thank you 

[jackio]

A helpful tool 

However,

Banks used to have to provide payout figures at least 48 hours prior to settlement not by 10am on the day of settlement. This is incredibly frustrating as the principals / partners who are required to sign off on matters are not always available during the time when the banks finally load payout figures and settlement times.

All financial institutions should be able to load information at least 12 - 24 hours prior to settlement to allow timely sign offs of matters

[Kate_Camilleri]

Hi Jackio, 

Thanks for your post. As per the Transfer Guidelines, Banks are required to provide an indicative payout figure 16 business hours before settlement and a final payout figure by 10am on day of settlement. They receive weekly reporting on how wel they have aligned to this requirement. See here an earlier post by Westpac/St George on why payout figures are updated/finalised on the day of settlement. 

Thanks, 

Kate. 

[SarahMahony]

Hello - the CBA link seems to be broken?

[Morri]

Just tried and the link seems to be working OK now @SarahMahony 

https://community.pexa.com.au/t5/Help-Centre/CBA-Transfer-Checklist-Help-Centre/ba-p/8865

[SarahMahony]

Thankyou - working now!

[GarrettFlanagan]

Do we have any information/contact details for Citygroup? The upload function for discharge authorities (security release requests) on their platform does not seem to be working. Thanks, Garrett