Common Error Messages

[EmilyBilling]

Please see a list of common screen error messages below and what they mean.

400 - Bad Request

Your browser client has sent a message that could not be understood. Please try again. 

401 - Access Denied

We could not verify your credentials. You may have supplied the wrong login details. Please try again.

403 - Forbidden Error 

Looks like you do not have access to the page you are trying to view.
Possible reasons:

• You supplied the wrong login details multiple times and your account has been locked for 15 minutes
• You do not have authorisation to view the page

404 - Page not found

The page you are looking for could not be found. Please return back to the previous page. 

500 - Server Error 

We've encountered an error with one of our servers. Please try again. 

503 - Service Unavailable

The service you have requested is not available. Please try again. 

If you continue to encounter any of these error messages please contact PEXA Support on support@pexa.com.au or 1300 084 515. 

[DMc]

For the use of visual reference, have caught these ones in the wild ...

Ohhh looky! A lot must have happend!

Errmm- nevermind bug!

[DMc]

In case anyone else experiencing 403 like below example of Privacy-policy pages has gone 403 seems to only impact

Google Chrome is up to date

Version 78.0.3904.108 (Official Build) (64-bit)

ATM...

only in Chrome ATM

The old clear cache, close browser and try again seemed to fix it!

Menu, More tools, Clear browsing data or CTRL+SHIFT+DELETE

[DMc]

If PingID is giving you grief...

like; 

Error occurred during authenticationInvalid passcodeBlocked

After checking with Support you may need to re-pair your PingID. The support line can help with this.