Help articles Leveraging the existing help articles on the Community, WalkMe lets you access these articles directly from the Help menu.
Videos Instructional videos that demonstrate how to complete a specific task in PEXA. You can launch videos directly from the Help tab
Walk-Thrus Guided help that uses on-screen instructions that show you how to complete a task. You can run Walk-Thrus from any screen via the Help tab.
Tooltips Tooltips provide additional information about a particular field. Hover your mouse over an "information" icon to view the tooltip.
How do I access the Help Widget?
You can use the Help widget to search for:
To access the Help menu, click the orange Help tab located on the right-side of the screen.
Type in your search term and click Search.
In addition to launching Walk Thrus from any screen in PEXA via the Help widget, you can also launch Walk-Thrus directly from the screen you are on by clicking the Walk Me Thru button.
Clicking the x button closes the Walk-Thru and ends the current Walk-Thru session. To re-run a Walk Thru, simply launch it again and it will restart from the beginning.
Find out more
If there’s a Walk-Thru you’re keen to see in action, comment below and we’ll see what we can do. Also, if you have any concerns or feedback on the current WalkMe Help content, please let us know. Your feedback is valuable and will enable us to deliver content that is relevant and helpful to you.