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A guide to sharing feedback

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  • A guide to sharing feedback

A guide to sharing feedback

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AnnaHardie
AnnaHardie
Former PEXArian
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on ‎22-06-2016 10:42 AM

on ‎22-06-2016 10:42 AM

A guide to sharing feedback

Welcome to ideas and suggestions! Here you can share your feedback on all things PEXA related.

 
Don’t forget to like or comment 


Likes do matter. So if you see an idea or suggestion that would improve your experience then please take time to like or comment.

 

Submitting your feedback


If you haven’t been able to find a similar topic to support, then it’s time to start a new topic.

 

To add a new topic:

  • Navigate to Ideas and Suggestions 
  • Click ‘Start a Topic’
  • Select the relevant 'Label' from the right hand side. This helps us share your feedback with the right teams. 

Please consider the below questions to help the community and PEXA get a better idea of what you’re proposing:

  • What is the issue you’re struggling with? What’s the roadblock that’s making it difficult to do what you need to do?
  • Is this something that impacts just you, your whole team, other members, or your customers?
  • What are you trying to accomplish? What are the desired outcomes you’re looking to achieve?  

 

We will respond

 

We will read everything. Yes, all of it! We take feedback seriously, in fact, some of you have already made a difference.

 

Your feedback will be shared with the relevant teams at PEXA. As your Community Manager I will be able to share responses and insights with you.

 

There may be situations where we aren’t ready to share or it’s not reasonable for us to give specifics. While we will be as upfront as possible, our roadmap is full of projects and we generally don’t provide timelines for all new features or changes. If we do provide a timeline, please know that it is subject to change.

 

Thank you for reading this. We value all feedback and we’re happy to have a place to engage in these conversations.

Anna Hardie
Voice of Customer Team, PEXA
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