From my experience with using PEXA now for some time .. it would be useful to be able to be notified and access conversations directly from the dashboard .. then with the ability to get a direct link to take you to the relevant workspace. It is both cumbersome and time consuming receiving conversation notifications via email and then having to go to the appropriate workspace to be able to read them and reply. On occasion when it is necessary to have multiple conversations (usually with a bank on the day of settlement) there needs to be a way to speed up the communication processes.
From the dashboard you can click on the unread conversations at the bottom left hand side which opens up a kind of inbox where you can read all your unread conversations. Eventually one day i hope that the emails sent/received via outlook for example will be smart enough to be trackable by pexa in that if we send a message via outlook and cc @pexa, it will appear as part of the conversation in our workspaces as well.