on 31-08-2017 12:14 PM
on 31-08-2017 12:14 PM
Hello PEXA,
Our frontline staff have suggested an enhancement to the "Your Dashboard Workspaces with unread conversations" screen.
The enhancement is for a user to be able to reply to the conversation in that screen rather than opening the Workspace, opening the conversation and replying there.
Could this be added to a list of enhancements to PEXA?
Regards
NS
on 04-09-2017 11:16 AM
on 04-09-2017 11:16 AM
Hello @DXC_ns
Great idea.
And yes, we will add this to our list of enhancements to PEXA. This would definitely help subscribers quickly respond to conversations, something we are very keen to encourage.
Thanks
Brett