Two settlements today (one was meant to settle yesterday but the bank was not ready) both with the same bank, both resulting in me having to back to the purchaser to ask for more money because the "Loan Amount" included fees the bank were going to be taking out at settlement, like a title search and the loan fee. But the information was provided to the customer in their loan approval letter - that's great but guess what? The customer didn't tell me this information. I am loving the new FSS, takes a little getting used to, but can we also have a section where the bank can upload the loan amount that is going to be applied TO THE LOAN (including stamp duty, LRS fees LUV fees, etc because we all account for these in adjustments) BUT NOT THEIR INTERNAL BANK FEES THAT NO ONE ELSE IS AWARE OF. It makes me look incompetent going back to the purchaser asking for more money. I am so over being made to look stupid by banks. I am lucky most times to receive any kind of confirmation from the banks of the amount they are providing. There has to be a simpler solution.
$xxxxxxxx AMOUNT PROVIDED BY LENDER (INCLUDING STAMP DUTY AND GOVERNMENT CHARGES, NOT BANK FEES)
Clear enough - can we have this in the PEXA workspace please?