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catemccubbincomau
catemccubbincomau
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on ‎12-05-2018 09:28 AM

on ‎12-05-2018 09:28 AM

Ready/Ready

I am absolutely stumped by the fact that when I look at a workspace it tells me "YOU HAVE NO OUTSTANDING TASKS"   when in fact there is something further which needs to be done.    I am also annoyed that after half an hour wait for help on the telephone that I am told yes this is what you need to do (in this case verify nomination) and that even though I am told I have no outstanding tasks, I should check the list on the left side of the window.    I think the interface should be updated so that it can be relied on that there are no outstanding tasks.   I believed that one of the object was to save time but in this instance I found it time consuming and time wasting

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Marty
Marty Star Employee
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on ‎15-05-2018 11:40 AM

on ‎15-05-2018 11:40 AM

Re: Ready/Ready

Hi @catemccubbincomau,

Thanks for your feedback. We're aware of issues surrounding tasks. But we'll definitely look into your specific incident.

Also, we're currently working on improving how PEXA guides you through a transaction. This will be rolled out over the coming releases.

 

Thanks,

Marty

Product Owner, Practitioner Services

PEXA

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