How to Spot a Phishing Email
The typical phishing email will contain a concocted story designed to lure you into taking an action such as clicking a link or button in the email or calling a phone number. In an email, there will be links or buttons that take you to a fraudulent website. The fraudulent website will also mimic the appearance of a popular website or company (in this case PEXA). The scam site will present you almost identical login page looks like PEXA waiting for you to login with your actual PEXA login credentials. Where malicious party able to collect your credentials and then they can re-use this to login to PEXA or sell them on the internet. If you felt you have accidentally just did that then your next best option to change the PEXA password immediately.
How to Protect Yourselves?
Whenever you get an email about your PEXA account, or a workspace needs action the safest and easiest course of action is to open a new browser, type https://www.pexa.com.au/ OR https://workspaces.pexa.com.au , and log in to your PEXA account directly. Also you can call your known contact which appears to be sent the email to validate.
Do not click on any link in an email that requests personal information.
How to report a phishing email ?
Follow these steps:
- Forward the entire email to security@pexa.com.au . (Refer to "How to forward a phishing email to PEXA")
- Do not alter the subject line OR forward the message as an attachment.
- Delete the suspicious email from your email account.
We’ll let you know quickly if the email is legitimate. Your vigilance helps protect other PEXA users.
A genuine PEXA email will never ask you for
- Credit and debit card numbers
- Bank account numbers
- Driver's license numbers
- Email addresses
- Passwords
- Your full name
Further steps to protect you from Phishing
- Monitor your PEXA account. Check your account periodically for suspicious activity. If you notice unauthorized use, report it to us.
- Be smart about your password.Change passwords often and use unique passwords that include letters, numbers, and symbols.
- Keep security software current. Update your firewalls and security patches frequently.
Below is an identical looking malicious PEXA website.
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