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With a number of states announcing timelines to 100% digital lodgement, Emily asks the team what support PEXA has available for the market to make the transition.
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The biggest problem with Pexa is its a faceless society just like Facebook etc. and people generally don't think about the count at the front end of the process.
I'm a Finance Broker and every time I have a client refinancing via PEXA it always has delays and I have to get involved telephoning both settlement agents of both sides to get issues resolved.
I suggest we need more than just an online system to improve the current process before it gets launched for all settlements nationwide.