Merry Christmas from everybody over at NAB.
As you would all know, the lead up to Christmas is always a busy time for settlements. Already NAB have a lot of customers getting ready to move into their homes prior to Christmas and we’re wanting to work together to ensure we provide the best possible experience.
To do this, we’re seeking your support with the below:
- If not already completed, ensure that Total Funds Required / Enhanced Settlement Summary is finalised in advance of settlement date;
- Create Workspaces and invite NAB as early as possible;
- Ensure that the Transfer of Land is created well in advance to help NAB finalise our application internally;
- Send the Discharge Authority to Discharge.Authority@nab.com.au as soon as held.
Additionally, if you are aware that NAB is expected to collect surplus on behalf of the customer for an outgoing transaction, please advise us as early as possible so we can create the line item destination in PEXA.
Furthermore, if you believe a settlement scheduled during this busy period is unlikely to be ready, we ask that you considering changing the anticipated settlement date.
Your support and assistance is greatly appreciated during this busy holiday period.
Kind regards
National Australia Bank.
