24-08-2020 04:07 PM
To begin the week of In Conversations we are hearing from Janelle Harm, Director/Owner of @HarmonyLawyers. Harmony Lawyers started transacting with PEXA in late 2019 and has not looked back. Always advocating PEXA to her peers, Janelle sees the value PEXA provides to her business and clients.
Welcoming. Whether it is applause or constructive criticism, it feels valued.
I am confident that as PEXA is recent it has the relevant channels in place to smoothly transmit information throughout its relevant departments.
We send a congratulations email with a questionnaire and requests for review. In addition to this we post packs with include a feedback form for clients to complete and return.
4. Has PEXA assisted your firm improve its productivity?
Yes, a million times over. PEXA is effective, efficient and concise. PEXA simplifies the transactional process and is an easy to use platform for any practitioner.
25-08-2020 11:39 AM
Thanks @HarmonyLawyers for sharing your insights about PEXA. It is great to hear PEXA adds value to your business and clients and that your feedback feels valued. We look forward to hearing more about your e-conveyancing journey moving forward.
30-08-2020 01:07 PM
Thank you Janelle Harm and @HarmonyLawyers for sharing your feedback experience with us. We are delighted to hear how effective PEXA has been for your firm and client experience