a week ago
I have a purchase settling today at 1.30pm and the discharging bank (WBC) has not yet accepted the invite nor have they prepared the Discharge.
I can't sign off on the workspace until the discharge has at least been prepared which would then balance the workspace.
When should the banks prepare the discharge as this is not explained anywhere.
From a historical check I can see they joined the Workspace on 2/11.
a week ago - last edited a week ago by HeatherC
My name is Daniel Wallace and am the leader for outgoing Consumer Settlements in PEXA with Westpac.
I am sorry to hear about your experience here. Could I ask that you send me a private message, and I would be more than happy to have this matter looked into.