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FAQs | Microsoft to cease Windows 7 support by January 2020

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  • FAQs | Microsoft to cease Windows 7 support by Jan...

FAQs | Microsoft to cease Windows 7 support by January 2020

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Jarrod_McAleese
Moderator Jarrod_McAleese Moderator
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on ‎06-12-2019 04:05 PM

on ‎06-12-2019 04:05 PM

FAQs | Microsoft to cease Windows 7 support by January 2020

Hi Community,

 

Microsoft has announced that support for Windows 7 will end on 14 January 2020. Its notice to consumers can be accessed here.

Following this milestone, key software updates from Microsoft will no longer be released for Windows 7. Users who continue to use this operating system, or other unsupported operated systems, place their IT security at risk.

 

Updating your operating system to supported software is important best practice to ensure your business is suitably protected.

In order to comply with the PEXA Subscriber Security Policy, Windows 7 users will need to upgrade to a supported operating system, such as Windows 10, as soon as possible.

To help you navigate this change, we’ve compiled the below FAQ thread.

 

 

Why is Windows 7 no longer being supported by Microsoft?

Microsoft’s notice to users can be accessed here.

Why is it important to not use unsupported software?

Unsupported software will not receive updates or security fixes which are vital in maintaining your system’s security. This leaves your system vulnerable to hackers who actively target unsupported systems.

In addition, as per your obligations as stated in the PEXA Subscriber Security Policy: ‘Subscribers are required to maintain the security of their computer systems and keep them up to date, including taking reasonable steps to install patches and operating system updates’.

When using unsupported software, this obligation can no longer be met as these products are not supported. In addition, running unsupported software may impact performance when using the PEXA platform, including your signing capabilities.

What software, other than Windows 7, is no longer supported?

The below software is no longer supported by Windows and Apple:

  • Windows XP
  • Windows Vista
  • Mac OS X (Snow Leopard)
  • Mac OS X (Mavericks)
  • Mac OS X (Yosemite)
  • Mac OS X (El Capitan)
How can I upgrade my software?

It is advised to upgrade directly to a supported operating system, such as Windows 10. Windows 10 can be purchased from the Microsoft Store or from leading technology retailers.


PEXA also recommends reaching out to your IT professional or industry body to assist you with this upgrade.

 

Other helpful links:

 

Upgrading FAQs

https://support.microsoft.com/en-au/help/12435/windows-10-upgrade-faq

 

Windows Vista end of support

https://support.microsoft.com/en-au/help/22882/windows-vista-end-of-support

 

How to upgrade (macOS)

https://www.apple.com/au/macos/how-to-upgrade/

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JessHall
JessHall
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on ‎06-12-2019 05:21 PM

on ‎06-12-2019 05:21 PM

Re: FAQs | Microsoft to cease Windows 7 support by January 2020

Windows is offering extended security updates for Windows 7 Professional and Enterprise for up to three years for critical and important updates. There's more information here: https://support.microsoft.com/en-us/help/4497181/lifecycle-faq-extended-security-updates

 

Will using Windows 7 with the extended security updates still not be compliant with the policy?

  • Tags:
  • security
  • Windows 7
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amunro
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on ‎14-01-2020 10:40 AM

on ‎14-01-2020 10:40 AM

Re: FAQs | Microsoft to cease Windows 7 support by January 2020

I would also appreciate receiving a response from PEXA regarding the above, as we face the same issue.

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James2020
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on ‎10-08-2020 10:47 AM

on ‎10-08-2020 10:47 AM

Re: FAQs | Microsoft to cease Windows 7 support by January 2020

Is it correct that after Wednesday 12 August 2020 customers using Windows 7 operating system will no longer be able to access PEXA.

 

And please dont take ages to respond Moderator!

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Jarrod_McAleese
Moderator Jarrod_McAleese Moderator
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on ‎10-08-2020 11:14 AM

on ‎10-08-2020 11:14 AM

Re: FAQs | Microsoft to cease Windows 7 support by January 2020

Hi @James2020,

 

I'll PM you.

 

Cheers,

Jarrod

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James2020
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on ‎11-08-2020 06:44 PM

on ‎11-08-2020 06:44 PM

Re: FAQs | Microsoft to cease Windows 7 support by January 2020

Jarrod

 

When can I expect your PM you said soon'?

 

When is the cut off date when Windows 7 is no longer operative on PEXA?

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Jarrod_McAleese
Moderator Jarrod_McAleese Moderator
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on ‎11-08-2020 06:47 PM

on ‎11-08-2020 06:47 PM

Re: FAQs | Microsoft to cease Windows 7 support by January 2020

Hi @James2020,

 

Please check your private messages - have already messaged you.

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