PEXA would like to advise members that it has identified phishing attacks directly targeting buyers and sellers.In these instances, automated or “robo” calls are being made to consumers, with the aim of extracting information relating to settlement.
In some cases, these parties are falsely presenting as PEXA.Scammers can often obtain client information through publicly available sources or intercepted/compromised email accounts.
PEXA will never contact your clients directly – and we recommend you reinforce this message at this time.
We suggest that members take steps to ensure communication with your clients is secure.
We encourage you to make use of PEXA Key for the exchange of account details.Additionally, please refrain from using email to distribute sensitive information.
Please reach out to us if you have any questions or would like any assistance: security@pexa.com.au. @DavidWillett