on 18-04-2018 07:55 PM - last edited on 20-04-2018 02:30 PM by TJ
Earlier this week I had a jam packed 24 hours in the beautiful city of Adelaide, during which I had the chance to visit and chat to many of our PEXA members. @danielroesler our Executive Manager of Practitioner Services SA whisked me around the streets of Adelaide in his small and speedy vehicle (its infamous, even got a mention at our recent roadshow event). We started our Monday morning at Tuckfield Conveyancing, located in a beautiful part of town, Vale Park. Tammy Edwards the owner welcomed us in with a warm smile and we sat around her meeting table to discuss how her business and the SA market are going with the transition to digital. We all agreed that the regional area’s of SA are definitely taking up the adoption of PEXA at a greater rate than those in the metro areas, as the benefits are quickly realised for those in regional areas.
Tammy recently reached out to one of her peers who PEXA was celebrating for completing so many transfers. Tammy wanted to know how they were doing it. What a great example of peer to peer support, the industry helping one another. Tammy has a number of strategies up her sleeve to create some real PEXA momentum within her office, stay tuned as we are going to follow up on Tuckfield’s progress in the coming weeks. I also found out that Tammy has a great blog on her website, check out how their business name came about. http://www.tuckfields.com.au/why-business-called-tuckfields/
We then got together with 7 PEXA members who really have lead the PEXA charge in South Australia, a great opportunity to show our appreciation for their support over the last 2 years. As always, when we get our PEXA members together, the stories started to flow and everyone was sharing their tips and tricks. Naomi from Boylan Lawyers who just loves PEXA quoted that she is often processing 70 to 80% of her files via PEXA. Naomi travelled from Port Pirie to attend lunch and our roadshow the next day, love that PEXA passion!
The afternoon took us to Johnston Withers Lawyers where PEXA enthusiast Gemma Wallace commenced opening the firms first development which will soon be uploaded to PEXA Projects. Gemma who is passionate about conveyancing explained to us how important conveyancing is to their law firm and how it provided a consistent and reliable revenue stream which means the partners are keen to be progressive and ahead of the market when it comes to adopting PEXA. Andrew Mitchard the Managing Director of Johnston Withers popped in to say hi and it was evident how supportive he was of Gemma driving their PEXA adoption. Gemma has also kicked off an initiative to train their Settlement Agent on PEXA so she can begin monitoring and coordinating their PEXA settlements. What a great idea, we will also report back on how this progresses over the coming months, @mkelly already has some training appointments booked in.
7:30am start on Tuesday morning at Adelaide Zoo for PEXA’s Your Network, Your Future industry event. Close to 150 members in attendance. Members heard from key industry participants such as Westpac, Land Services SA, Office of Registrar General, Revenue SA and AICSA. My favourite session was the member panel where our members shared their PEXA stories, great job @BekHayes facilitating this insight session. The vibe in the room was extremely positive, the key themes:
The best part about my job is getting to meet so many people, building relationships and helping people transition their business to the digital era is such a pleasure.
A big thank-you to everyone I visited and to those who attended our events. Your interest demonstrates your commitment to your network and your future.
PEXA, Chief Customer Officer
on 18-04-2018 08:05 PM
It was great to have you and the extended PEXA team in town @lisadowie. Adelaide certainly 'shone' for the Roadshow and what magnificent takeouts for everyone in attendance. My two key messages - send invites, lots of them and accept even more! and, conveyancing is a specialized profession - value who you are and what you do and don't be afraid to charge appropriate fees.
on 18-04-2018 10:13 PM
Great tale of a wonderful day in SA @lisadowie, so many inspiring practitioners, industry champions and great characters. And one very fast and deceptively large Mitsubishi Colt...
Proud to continuously witness the ability of conveyancers, lawyers, public servants and bankers to work together and advise each other on the adoption of electronic settlements. The whole is always worth more than the sum of its parts.