Electronic Conveyancing Best Practice Group takes off in SA
PEXA, in collaboration with the AICSA, hosted the inaugural Electronic Conveyancing Best Practice Group session at the offices of the AICSA on Pulteney Street on 13 November. The formation of the group, which is slated to meet monthly, came about after months of PEXA visiting existing practice groups around the city, observing some common issues and solutions, and resolving to convene a guiding coalition of practitioners to become change agents for their industry.
The purpose of the EC group is to recognise the growing need for conveyancers to share their experiences more broadly on the adoption of electronic conveyancing in their businesses, encourage and congratulate ideas that result in successful implantation, promote empathy for those that want to do more settlements online, and assist each other in providing practical solutions to blockers and pain points. It is also designed to provide an appropriate, regular platform for the AICSA & PEXA to discuss with delegates the latest issues and updates, something that was highlighted as desirable in both the recent AICSA and Registrar General’s survey results.
The meeting kicked off with a short presentation by PEXA on some of the desirable ‘soft skills’ we had observed in our experience with the conveyancing community; around the need to acknowledge that fear is normal, that change can be painful when undertaken alone and that there was now a community of like-minded peers to support you. We addressed the misconception that PEXA is a simple technical solution to a failure in established processes, instead noting it is a network for the industry to reside upon that actively assists practitioners improve efficiency and security, and provides adaptive solutions to what are complex issues within the industry. We then addressed some of the observations around emotional intelligence in periods of digital disruption, and the need to acknowledge the courage of the audience to want to progress towards digital in spite of the fears that exist in periods of change.
The floor then opened for AICSA members to discuss their experiences in using PEXA, any issues that had arisen from the changes required and any suggestions or assistance from their peers to solve these. It was a fascinating and encouraging first step for this group of change agents, who will go out into the community over the coming weeks and share their experience and provide feedback to their peers to continue to mobilise progression in the network.
If you are interested in joining this guiding coalition of conveyancers, please contact the AICSA at firstname.lastname@example.org. The relevant details are: