January 2020; As the much needed rain falls in NSW today, earlier this week I caught up with Lionel from Taitz Solicitors over breakfast to discuss his first settlement through PEXA and what it meant to him and his business.
Paul; Going back to October 2016, your first settlement on PEXA, how did you feel leading up to settlement date, did everything go smoothly?
Lionel; The settlement itself went ahead with no hiccups at all. I was certainly a little worried as I was entering the unknown with E-Conveyancing. We agreed with all parties we would settle at 5pm and the banks and Purchaser solicitor all worked together to make sure everyone was ready.
Paul; Were you nervous at all leading up to the settlement time on the day?
Lionel; I definitely had a few nerves, but I had tremendous support from both my PDS and the support line. My nerves we’re eased even if the workspace did not enter ready, ready until later in the day.
Paul; What feelings did you have with the new electronic documents, electronic signing and entering of payments directions?
Lionel; I was surprised how easy the platform was to navigate, I’d had a demonstration and excellent support from my PDS, so I knew where things were supposed to go. The settlement screen back then was a little more complicated than it is now too with both vendor and purchaser destinations together.
Paul; What are your feelings on PEXA now compared to 2016?
Lionel; I think PEXA has certainly helped the conveyancing industry. I no longer need to take the 45-minute trip to Land Registry Services or get my agent to lodge my documents at a cost. I’ve also been able to settle many matters whilst I have been in the USA and South Africa which I would not have been able to do using the paper way.
Paul; Is there anything further you would like to add?
Lionel; Just another shout out to the support I have received and still receive from both my PDS and Support Centre at PEXA. They have been amazing, are very knowledgeable and more than happy to help.
Taitz Solicitors are now a certified user and on course to complete 200 Settlements through PEXA in the coming days.