on 08-07-2016 01:24 PM
Last week I had the opportunity to spend a day on the road with our PEXA Direct Specialist – Sharon Ladkin. As part of my recent transition from the Technology space of PEXA, I was keen to get out onto the field and meet some of our customers face-to-face and see our PDS’s in their element.
The day started with a 7.30am flight to Sydney. Upon landing I went straight to Liverpool to meet Sharon to attend a PEXA Demonstration for a firm looking to become a PEXA subscriber. We then headed straight to Campbelltown to visit @Donna and her team at Donna Fuchs Conveyancing. What a vibrant and fantastic bunch these ladies are! It’s no wonder they are doing so well. Less than an hour and half and 13 workspaces later we said our goodbyes and went for a quick lunch before heading to Lyn Kemp Conveyancing to assist Trudy set up her new trust account so she can continue with her transactions. We ended the day in Fairfield with lovely Sue Medved from Fairfield Conveyancing Service to assist her with her first 2 PEXA transfer transactions – an exciting event she has been looking forward to very much! I also had the opportunity to meet Sues adorable pet turtles in her fish tank and see the beautiful sunset outside her office/home window which she likes to take time to enjoy.
All in all my first day on the road was a fantastic experience and thank-you again to Sharon, the ladies at Donna Fuch, Sue and Trudy for making me feel so welcome.
Priscilla Chan , GM Customer Operations, PEXA Employee
on 08-07-2016 03:52 PM
Thanks for sharing Priscilla. Great to see our management team meeting with customers.
on 13-07-2016 02:03 PM
One of the best aspects of reading these insights and on-the-road stories is getting a birds' eye view of how hard conveyancers and lawyers work on behalf of their clients. Well captured here by Priscilla. Looking forward to reading more first-hand experiences. Cheers